First, I'd like to say that the service was great! Craig had came out to take a look at our closet…read morewhich developed surface mold due to moisture and lack of air circulation in the corner and helped us understand if there's other sources of water/moisture/leaks we need to be worried of. We got a quote which was very competitive and reasonable and moved forward to setting a date for the crew to clean and do a deeper assessment. We had accidentally forgotten that we agreed for the work to start on a Thurs instead of Friday, and the office called right away to clarify and sent the team out very quickly after we sent them away. The cleaning crew themselves were great! Shu, the forewoman, was on top of it, communicated the problem and solution in a very straightforward and simple manner. Was very thorough with pictures, instructions, and her assessment. Craig identified that we may need a moisture barrier in the crawlspace to really help decrease the amount of moisture impacting the walls during the rainy season. Another quote for the closet and bathroom clean-up was sent to us, which had not changed in terms of pricing. We knew that the 2nd project would require a new quote later. After 3 days of drying, we contacted Craig to coordinate time for pick up of the equipment. We also received the finalized invoice- the cost ended up being nearly 2x the original quote, which caught us off-guard. Craig explained that the labor hours had to increased from an estimated of 4 hrs to 12 hrs and covered for travel (though we only live about 2.5 mi away from his listed office) and equipment loading time, which surprised us as it was never mentioned or called out. There was already a $100 service/trip charge, so for additional hrs counted for travel felt unreasonable. The crew was on-site for 5 hours max. He did give us a discount which was appreciated, but we felt that the quotes and pricing model were not transparent. This really disappointed us, especially given the quality of service and how easy it was to work with Craig initially. We had a 2nd project to encapsulate the crawlspace which we went with another company whose pricing ended up exactly as estimated, despite taking a 1.5 days more than anticipated.

Bordi Restoration was incredible from start to finish. After mold was discovered during our home…read moreinspection, Craig personally assured us that everything would be properly remediated once the sale was completed -- and he absolutely delivered. Shurama performed quick, detailed mold testing to confirm the home was safe for our new child, and Evelyn communicated with us daily throughout the remediation, explaining each step and helping identify the source of the leak. The entire team was professional, thorough, and truly cared about getting the job done right. Excellent service, top-notch quality, and great value -- we couldn't recommend them enough!

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Dan and his team handled asbestos removal for our Eichler renovation. Professional from start to…read morefinish. They were super responsive over email and phone, and walked me through the whole process, so I knew exactly what to expect. The work was done quickly, and the final air clearance came back clean. No surprises on pricing either, which I appreciate. They beat everyone in price and speed. Would recommend without hesitation.

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Synergy cleaned up our yard which was contaminated with lead-based paint and construction debris…read more Fernando, Antonio, and Pete were all very accommodating, friendly, and professional. Antonio and his team were respectful to our house, took time to prepare the space for decontamination, and took proper precautions in preparing for cleanup. They listened and never brushed off our concerns. They carefully covered our staircase, sticky mat at the entrance, and sealed off doors and windows, their attention to detail was beyond my expectations. Besides the technical side, they also have great communication- from online schedule reminders, sending/ revising quotes, confirming job details via text... etc. Synergy gave us peace of mind and a safe home again, highly recommended!

Horrible experience. They came to my home for weatherization project and left the cover off of my…read morewater heater. I've left several messages with no return call back. Not appreciated.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

I have a single-family Craftsman in Alameda. There were small patches of mold on the ceiling of…read moreeach bedroom but the main issue was the bathroom in between. I called DiBlasi Restoration and spoke with Frank DiBlasi, the owner of his independent company. He met me at the house the next day and assessed the situation. Thankfully he was able to send his professional two-man crew the following day. The two men were efficient and clearly competent, perfect for the task at hand. The bedroom issues were easily resolved, but the bathroom is where they really succeeded. Not only was the mold wiped and removed, the surrounding tile grout was scrubbed and shiny like new. A nice touch by these guys. After a weekend of dehumidifying Frank took air samples in each affected room and sent them to an independent lab. All the tests passed with flying colors. I would recommend DiBlasi Restoration in a heartbeat. Frank has been at this for several successful decades and is righteously confident in his methods and protocols. On top of that, he's just decent business owner who is fair and square with his customers.

I had a really good experience with DiBlasi Restoration, and I specifically want to call out Frank…read more We had a major bathroom leaked that affected downstairs. Called DiBlasi Restoration and he was able to visit my home and provide an assessment and a plan for remediation and restoration. If you're dealing with water damage or remediation work, you quickly realize how stressful the situation can be. Frank stood out because he was incredibly knowledgeable and transparent throughout the process. I was so overwhelmed due to the extent of the damage but he took the time to explain what was happening, what needed to be done, and why. He may not be the cheapest option out there (although still reasonable priced!), but you get what you pay for. The level of professionalism, honesty, and expertise he brings is worth it. What I appreciated most is that it genuinely felt like he approached the job as if it were his own home. He was focused on actually fixing the problem the right way, not just doing the minimum or up charging you for unnecessary work. If you're dealing with water damage or remediation issues, I highly recommend at least giving Frank a call and getting a quote. Even just talking with him will give you a much better understanding of what you're dealing with.

It was a pleasure to work with MG (Irek in particular) for our asbestos removal project (HVAC…read moreducting). From quote to finish, it took 2 weeks. I think details are really important and MG: - Did not cut into our ceiling, which another company planned to do. This would have cost me more for drywall repair and painting. - There was a minor detail at the end that they addressed after the walk through. I obtained 4 quotes for this project: - MG: $3280 - Company with 5 stars recommended by HVAC company we hired: $5500 (site visited) - Company with 3.5 stars recommended by another HVAC company: $3400-3600 (received video from HVAC company) - Company with 5 stars I found on Yelp: around $3000 (verbal quote, no site visit, 1.5 months out for scheduling) So MG is on the same ballpark as most companies, but had better customer reviews and got the job done more quickly. Easy decision to hire them and I am glad I did!

Just worked with them for a Radon remediation. They were awesome. Super professional. On time. On…read morebudget. Excellent work and team. And problem solved. Update: We worked with Dennis here on the Peninsula and he was a phenomenal project manager. On time. Under budget. Made sure everything was done properly and our results were excellent.

We have worked with ERI on three occasions and I know that they do a great job. This last situation…read morewe had needed a quick response and their team directed by Laurie were able to come and start work on a Saturday and get the job done. If you're thinking about abatement with a serious company, I would definitely consider ERI as they are the most professional company that I've worked with on abatement and tearing down problems to find solutions.

ERI Environmental Remedies delivered exactly what you want from a specialty environmental company…read more-- professionalism, precision, and zero nonsense. Their team showed up on time, communicated clearly, and handled the job with real expertise. You can tell they know the industry and take pride in doing things the right way. From the initial walkthrough to the final cleanup, everything was organized, documented, and done with care. No corners cut, no surprises, and no drama. Just solid work from a crew that knows what they're doing. If you need environmental remediation done right, ERI is the team you call. Reliable, transparent, and genuinely committed to helping people get back on their feet. Highly recommended.

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

Oscar responded to my message right away and had availability to address our mold problem quickly…read more They provided a reasonable and thorough estimate, and responded to all of my additional questions about their plan. When executing the plan, they reached out because some additional work was needed, which would result in a reasonable and minimal additional charge. I appreciated the transparency. When finished, they helped coordinate with a handy person who was coming to do some repairs following their remediation and demolition work. Throughout the process, it was an efficient and enjoyable experience to work with 3 step. Thanks team!

The team helped us remove a transite pipe and had to cut open part of the wall, but they were…read moreincredibly precise with everything they did. From the start, they kept us well-informed about the work needed and exactly what to expect. Most importantly, with something as health-related and sensitive as asbestos, we felt completely comfortable trusting them. They handled the job professionally, safely, and with great care.

Very professional and knowledgeable asbestos removal work! Plus reasonable price. Shawn and his…read moreteam did a good job! Highly recommend to any person who needs. Very satisfied!