I took $70 worth of dry cleaning to this location, including a white dress with gold studs on the shoulders that were very delicately sewn on, and was told there would be no problem having that dress dry cleaned when I dropped it off. When I picked the dress up it was completely ruined with the studs rusted and black marks all over the place. There was a handwritten note telling me the reason it was ruined was a manufacturers issue and I should try to return the dress. All that I was offered was free dry cleaning for that one item, there was no apology, and the associate at the store pretty much ignored me when I tried to ask her anything else about it, she didn't ever even point out the damages, she let me find them myself. She helped other customers and then came back to me to ask for my money for the rest of my items. I called the main store and asked to speak to a manager or the owner, I received a call back at 7:30 in the morning from the owner, who was extremely rude, unapologetic, and told me that even though the label says that the dress can be dry cleaned, obviously it cannot. He told me I signed a release, and he doesn't know what else I want from him. I have never in my life at such a terrible dry cleaning experience, I will never go back to either store. I wish I could give No stars. read more