DO NOT STAY HERE. THEY HAVE BEDBUGS & ROACHES the room had a slight smell of cigarettes. One bed was just sitting on a box spring and the other beds headboard was broken and on the floor. It was not until the morning when i got up around 6am, that i noticed the pillow i was sleeping on had old dried blood..!!??!!. and there were bed bugs crawling on the other pillows. There were roaches in the bathroom and in the walls. I immediately left with my 2 children. it was not until we arrived home that the effects of the bed bugs took effect. My daughter is affected the worst!!! she has whelps all over her back, chest and arms from the bed bugs at your willows location. me and my son also have bites all over out arms and neck. this place needs to be shut down!! My daughter and i ended up in emergency due the the severity of the bites. I will be reporting this place to the health department! read more

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To start the first room was missing paintings mounted on the wall, broken doors, and the air conditioning smelled like mold, the second room was better but had a blood stain, dirty dishes, a broken air conditioner that would fill the room with the smell of mold whenever you turned it on , TAPED together wall paper(judging from the stains they have had this wall paper forever), and a missing window screen, tweaker invested parking lot and a damp dirty stained carpet! I'm beyond disgusted , this is the worst hotel I have ever been to and the most dirty read more

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Cons: Bathroom looked like it went through WWW III. Bathroom Curtain was torn and would not stay shut. The room curtain was torn. Bed was to soft and lumpy. Few cockroaches. Bathroom had mold from a leakage. They taped the wallpaper with scotch tape. Pool was closed for construction. But technically it was closed due to under staffing. Sane with the continental breakfast. Pros: The big refrigerator and close to Wal-Mart. read more

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We had not stopped at a Baymount before but this time we were traveling with a dog and finding a decent place to stay without a huge pet fee, was difficult. We had definitely had our fill of Motel 6 ones and refused to do that again. The room was nice, really nice. The bed was good. We were even happy to see a coffee maker, a refrigerator and a microwave. The room was very clean so I don't know where the other folks stayed but our accommodations were great. read more

This place needs to be shut down ! There was maggots and flies everywhere !!!! Omg ! I almost died ! Literally ! There's was 4 families literally crying because the maggots were infesting the carpets !! Simeon needs to call the police, CIA, health department, FBI, and the pest control police ! This was unbelievable ! read more

Baymont by Wyndham Willows - Maggots on the lobby floor as the front desk person said to ignore them !! Maggots for god sake ! - Hotels Near Me - Willows, California

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Their advertising for this facility in Willows, Ca was right on the verge of false advertising. Their web site said there was a gym, pool, and hot tubs in the room. The hot tubs are only in the handicap rooms/suite. The pool and gym are "closed for renovation"' even though the pool out front is full of water and there is clearly no construction. The pool is used to lure people in. The room was comfortable and generally clean but the list of broken items in the room is long. The "breakfast" was a joke. Liquor stores and any gas station has a better selection and healthier fare. Some bad coffee with Creamer, cold cereal in a box (no milk), an apple (only 2 in the bowl), and some kiddie fruit drinks is cruel. The woman at the front desk proved to be unhinged and ultimately threatened to call the cops. She claimed to be threatened but when I told her to call the police she immediately hung up. It was her way to get rid of the customer. During my stay in Willows, it was the locals who filled me in on this place. Apparently, this hotel is notorious. Everyone got a good laugh. Except me. I guess I was lucky to get out of there with all my vehicle's glass and no Molotov Cocktail. NEVER AGAIN!!! read more

Baymont by Wyndham. Worst experience ever. Doesn't deserve more than 1 star. Dirty toilets. Broken cable wall plates. Got switched to another room. Same thing but this one had popcorn on carpet. Bad customer service. Don't understand how Wyndham can put their name on this place. read more

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If I could give zero stars I would. Black mold in the bathroom, toilet didn't stop running, cigarette burns in the carpet, a mirror that was hanging by a thread on the wall (super dangerous) and so much more. This place should be shut down. read more

Baymont by Wyndham Willows - Black mold toilet - Hotels Near Me - Willows, California

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I booked this hotel because it said breakfast included and as you scroll through the pictures it shows a full breakfast bar with waffles!!!! So I am super disappointed and down right pissed that as my husband leaves for work (we're here for his job) he's handed a damn paper bag with a couple plastic wrapped garbage pastries!!!! He could have bought a better breakfast at the gas station!! If I'd known I would have made other arrangements. MAYBE YOU SHOULD TAKE THE PICTURE DOWN FROM YOUR WEBSITE!!!! I don't understand why the breakfast room is still closed when all other restaurants are open for indoor dining. I feel like hotels are just being lazy and cheap. Otherwise I felt this hotel is great, super clean, staff is nice and accommodating. And I got a really good price. (Maybe because there's no breakfast!!!!!) read more

I would not recommend this hotel unless you are in a pinch and need to stop somewhere nearby quickly. My fiance and I booked a night here on our road trip to Oregon because it was relatively cheap and allowed our cat to stay with us. First thing I noticed here was that there were a number of people hanging out in the parking lot with seemingly no aim. Not sure what they were doing out there, but it was definitely odd. A lot of these people also weren't wearing masks even though the hotel requires it. The first room they put us in smelled strongly like urine and had a stain on the mattress when we pulled up the sheets. My fiance called the front desk and they were great about letting us move to the room next door which smelled much better (this is why I'm giving this place 2 stars rather than 1). The second room still had a few stains on the sheets and floor but seemed much cleaner than the first room. Unfortunately, the tub faucet didn't work well in the second room and the shower water pressure was very low. Housekeeping also came into our room as we were showering and getting ready even though we said we weren't ready yet. They weren't wearing masks as they were cleaning rooms. read more

So this place needs some work. We paid $20 more ($80 total) than the cheaper rooms next to it because they served breakfast so figured it would save us money. It didn't. It's only continental breakfast and the donuts are so old they flake away in your hands. The breakfast we didn't touch. There was old air conditioners laying in the halls. The halls were gross and ice machine and laundry area were disgusting and dirty, like how does a cleaning area look dirty? It makes you feel feel like bugs might be in their beds. The absolute worst part... the foul parking lot has been peed and puked on so many times with no cleaning of the parking lot, it must be years. The smell when the sun hit it almost made me throw up. Now here's why they get 4* instead of 2* This place was perfectly located off I5 to continue our long drive traveling. It has an indoor pool, and hot tub which we didn't use, but love this! Their rooms were very nice inside! Much better than I expected seeing how the reviews were so bad. It was clean. Very clean. Which surprised me seeing how they don't seem to give AF about the rest of the building. I did say something about the pisslot they call parking and they said they would do something, I don't live there so it's possible they will. Either way I wouldn't stay again mostly because Willows it's self is a shithole which is no fault of the motel. They fit in nicely. I'd say out of your choices it's probably the better one... tho not for $80 a night. (Which was a special price I got from showing them a coupon I saw online) pretty sure it's more like $100 a night, which it's def NOT worth that. read more

Baymont by Wyndham Willows - This was the entrance to our rooms, not really inviting but at least we had working air conditioning - Hotels Near Me - Willows, California

My room was infested with fleas! I stayed in room 129 for two nights; early on the morning of my second night I awoke to intense burning itching all over my arms, legs, neck and lower back. My doctor has now told me that I was bitten over 50 times by fleas while I slept in this hotel; the bites itch terribly and are very ugly - see pictures. Even without the flea infestation I would rate 1 star (zero if I could) - the building and facilities are run down, the bathroom smelt strongly of mold, the fixtures and furniture in the room were dilapidated, and the internet simply did not work, at all. Do yourself - and your health - a favor and do not stay here. read more

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PLEASE READ AND YES BUGSSSSS It's sad that I even have to give this place a star. I am more than disgusted to know that my daughter has to stay in such filth. There is nothing but disgusting hair in the sheets the towels the floors the bath tub the bathroom. In addition to that there is boogers on the bathroom shower pubic hairs just pure disgust. The sheets are full of hair in nastiness and to even claim that these rooms are even remotely habitable. When you call housekeeping and they claim that the rooms are clean I don't know how they could possibly think that these rooms are the slight bit clean. And you open up the microwave and this is what you see and they claim that everything is clean. Please do not bring your family here let alone children I am so disgusted I don't even know how this hotel is still up and running. Just don't even open your mouth don't even open your stuff don't even sit your butt on their toilet it is just filth filth filth filth filth to the 10th degree. I'm calling the Better Business Bureau and the health and safety department just pure disgust read more

Baymont by Wyndham Willows - Hotels Near Me - Willows, California

At the prices charged we expected tobacco free rooms - and yet they reaked. The building door lock had been removed. The building shows signs of wear. It's right next to the freeway and so there is a constant roar of trucks. The wait staff are pleasant. Breakfast out of a box ok. What I would expect. read more

Baymont by Wyndham Willows - A room with a view. Semi's and bales of hay. - Hotels Near Me - Willows, California

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This place was horrid! I booked a room for my husband who was in town for business based on the pictures. What a mistake! The place is nothing like the pictures. It did not offer any of the amenities described. When my husband asked at the front desk about some of the 'missing' services, he was told it was under construction. The gal at the front desk was extremely rude. At one point she actually yelled at him! This is definitely a DO NOT STAY HERE recommendation. read more

Most disturbing disgusting hotel room I have ever stayed in. First thing we walk into the hotel there is a cigarette butt on the floor and it smelt like pee and smoke. When we got in our room it also smelt terrible and was burning hot so I tried to use the thermostat but it didn't work. My bed had bugs in it and brown stains on the side. Not to mention the rat shit on the floor. When we called the front desk they said that they didn't have any more rooms. When we called again later to tell them about the cockroach's one girl said "that's normal in California" and the next girl said "we don't have rats or cockroaches". When my mom tried for a refund they wouldn't give it to us and me along with two other people had to sleep in my car. 0/10 for this hotel absolutely disgusting. read more

Baymont by Wyndham Willows - Hotels Near Me - Willows, California

Wow where do I start...first off I arrived at the hotel and carried my luggage to my room (no elevator) and the key cards didn't work, so I had to drag all my stuff back down to reception and back up again. The room stunk of cigarette smoke, the toilet was broken and the carpet nearest the door was damp when I took my shoes off. In all honestly they did offer to give me another room, but just looking at this place I doubt it would make a difference..AND, right when I pulled into the parking lot, I heard a loud 'BANG' that set off a bunch of car alarms and caused the police to show up. A ton of other patrons heard it too..so obviously the area made me nervous. PLUS The WiFi didn't work on top of all this. Thank god I only had to stay for one night. My company does a lot of business in the area, but after this stay, I'll make sure to tell my colleagues to avoid this place like the plague. read more

Baymont by Wyndham Willows - WIFI SUCKS AT THIS MOTEL - Hotels Near Me - Willows, California

This has to be the most disgusting experience I have ever had with a hotel/motel. I booked a room and selected the wrong weekend by accident. Tried calling their customer service and keep getting put on hold and then hung up on. All they can say is talking to someone else. Also, the motel itself doesn't answer any extensions. read more

As a Military family who travels a lot we've seen our fair share of hotels. Good to Bad. This has by far been the worst. Upon arrival... Tv in the room was broken, the shower wasn't cleaned and there were used shower products in the shower. In the bathroom in the room there were small cockroaches and in the bathroom by the pool there were huge cockroaches. We saw the breakfast they were serving and there was a small cockroach by the cereal bar which made me think it's probably not a good idea to eat there. The apples also had a hole going inside of it and seemed to have a bug in it. Needless to say we checked out right away. Thankfully there was a McDonald's right a across the street and a gas station that we were able to eat at and go to the restroom in a clean space. I will not me coming back. Not clean. Not healthy to be in. LICE LICE LICE!!! read more

Baymont by Wyndham Willows - Hotels Near Me - Willows, California

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Ghetto experience! Unfriendly staff. Holes in the wall. Mattress in the parking lot. Worst bed ever!! Decent on the cleaning. Disappointed

Older hotel; came for event at raceway. Built to standards in 60s-70s. Flimsy so you hear the freeway noise in the rooms. Espicially w the rooms facing the freeway. Holiday inn express is 20-30$ more per night and consistently sold out whereas baymont usually always has openings. Loud: if you turn off the a/c fan you will hear the freeway noise. A/C: no thermostat; only low cool or high cool. Loud fan. On checkin the leave the fan running so you don't hear the freeway noise. Lots of cost cutting. Constant breakdowns, door locks and hot tub didn't work when I was here. They had someone leave the door propped open as I checked in. They aren't open about their broken equipment. There is a no refund policy. Convenient and cheaper but at a price. A $50/night hotel which they price at $80. Can see why some of the reviewers are pissed off. If you want to save a little $ this place is good. Would rather pitch a tent and enjoy the nice summer evenings and use the thunderhill showers than feel cheated. This place is not a $100/night hotel even though they advertise it as such. Holiday Inn express was sold out.. too lazy to drive another 30 mins to the next Holiday Inn at Corning or the Rolling Hills Casino. When sold out; the Baymont Inn is the same price as the better rooms a 15-30 drive away. read more

I made the reservation over a month ago. I come inside to get my key and the girl says they are booked. I said I paid and reserved over a month ago so she leaves to get the manager? just seemed like another employee. They then ask if I NEED a double bed ( why would i book a double if I didn't need it?) Whatever she does I end up with a room with 2 full beds instead of queen like I had booked. I paid extra for the "heated" pool since this place is the only one that offers a pool. The pool is FREEZING COLD!! After reading previous reviews I'm afraid to find out what the breakfast was like. I was here a year ago and everything was good and the pool was warm! Did they change owners? Whatever happened this place sucks now. Would not recommend. read more

DO NOT DO THIS TO YOURSELF. FILTH FILTH FILTH We will not shower here because we are DISGUSTED! First room: stains on the beds, small particles of SOMETHING in the sheets, a substance on the pillow that MATCHED the substance that was caked onto the toilet seat. Complained, switched rooms... Second room: a PILE of hair in the SHEETS!, more stains, boogers, and lights that cut out by themselves. I will be sleeping sitting up and in a chair. (Also...a hotel staff came into the room after complaints and smelled of alcohol and was falling over) Don't book here. read more

This place is so nasty. You don't even feel comfortable sleeping in it. Everything was dirty and smells like shit. I don't recommend staying here. read more

This motel is a high priced DUMP! I have stayed there several times in the past. Never again. Rooms are shabby: scratched & beat-up furniture. Exterior door security systems inoperative. And worst of all Wyndham has about doubled the cost to take advantage of the regional fire victims. read more

Gross, dirty, and live chickens roaming the property. It's very old and Managment doesn't keep the property up

This place is OK. Took awhile for staff to come to desk, non smoking smells like SHIT! Ew the whole hallway smells like some kind of tobacco. The room smells and has stains everywhere. So much for paying for a suite. read more

Baymont by Wyndham Willows - Deep black whole. Gross - Hotels Near Me - Willows, California

Wyndham should be embarrassed to call this dump one of theirs. There is a mask policy but most guest are not wearing masks. The room did not smell clean, the so called bedspread had holes in it. Will never ever book this place again even if it was free. The best thing for Wyndham to do is IMPLODE the place and start over. A one star is one star too many. One last thing the keys sometimes work and sometimes not. A DUMP. read more

The pictures this motel posts are old. Probably from when the facility opened. The spa was filled with rocks even though there is a spa shown. On security ... The "card key locks" on the entry doors from outside to inside to the halls had all been removed so ANYONE could have entered the motel. The TV itself had a glitch that made it turn off. The heater would not turn off even when the thermostat turned off. The waffle maker was out of order. The bathtub drain was corroded and the stopper was broken. The facility like the floors and the walls and sheets were clean and the indoor heated pool and area was clean. This did not make sense that they can keep the overall facility clean but so much is broken and not maintained. Stayed in February 2018. read more

If I could give this place less than one star I would. First, I booked a king bed room, went to check in, and was told that they were sold out, and I had to accept a room with two double beds, I said, ok but I want a discount , the lady behind the counter said I would have to speak to the manager in the morning, ok fine.. So my wife and I get in the room, the carpet was filthy, she wouldn't even take her shoes off, it was late, we just wanted to get to sleep, then there it was... in the corner of the room, I thought it was dust bunnies or something, nope.. it was dog poop!! I called the front desk told the lady, were out of here, I'll be there in a minute to get a refund. I mean really, the room was $139.00, you would think for that price we wouldn't have deal with poop like that.. we drove a little further to Red Bluff, and stayed at the Hampton Inn & Suites, got a better room, for less money, only &109.00. Avoid this hotel, drive a little further, you'll be happy you did read more

Baymont by Wyndham Willows - Here's the poop!! - Hotels Near Me - Willows, California

This is a BYOT hotel. Bring your own towel. Actually, this may be a BYOTAVATCADW hotel. "Bring your own towel and vacuum and toilet cleaner and disinfectant wipes" hotel. I'm not one to leave bad reviews (take a look at my profile), but, this really wasn't acceptable. When I got into the room, I went to the bathroom and saw that there was fecal matter on the toilet seat, and presumably urine on the floor. I cleaned it up and could get past that until I noticed food crumbs that hadn't been vacuumed alongside the bed. Maybe it was after this that I got picky? When I grabbed a towel to shower, it was a small towel that was thinner than the sheet on the bed. All in all, the hotel did it's job.....It let me sleep there, but anything outside of bing a place to lay down and sleep in, the hotel didn't do anything else for me. I wouldn't stay again. Best of luck to those of you who do stay. Remember, BYOTAVATCADW. read more

This stay was quite different from our last. I'll start with the positive first. Our room felt clean and the staff were very friendly and accommodating. Can't say much else positive besides that. Our room had a hole in the wall, which after reading other reviews this seems common. It made the wife and I uncomfortable because it just had a piece of paper stuffed in it, who knows what was on the other side. Our friends had a room down about 4 doors from us, they too had a hole in one of their walls. Bathroom fan was inop, as others have mentioned, another frustration. They use motion sensing light switches, which is fine if they are just turning off to save electricity once they don't sense movement but when they turn on in the middle of the night when you getting up to use the restroom it can be quite irritating for you and your significant other. The bad part is that there is no way to keep it from coming on. I guess I could have tried low crawling to avoid the sensor but that's ridiculous! Their pool was closed for health code violations which was not mentioned during our phone call to make reservations. We were placed in a south facing room which is where the truckers park so the noise was above average from semi trucks coming and going at random hours. Also, when we arrived there was a bunch of trash strewn about from what appeared to be debris from a room remodel. It did get picked up before that evening. It's safe to say I'll be seeking other room accommodations next time we're in town. read more

I didn't have many real problems, until today when I had a big disappointment. I am here for a week and wanted a place with a fitness center, as I knew it would be over 110 degrees this week. I went down to the 8x8 room designated "fitness center" and none of the equipment worked. The bike seat is stuck in position and I am not tall enough to use it. The only other machine was a stair stepper and when I pressed "on" the whole display toppled off the machine. Eight dumbbells in the 20# range are the only other thing in the room. When I told the clerk at the front desk that the machines didn't work (thinking they might not know), she assured me they were aware. Minor annoyances: someone is smoking dope. Hallways smell unclean. The recliner in 204 needs maintenance! Pros: bed sheets seemed clean, no bed bugs, free wifi. Update- it's my final night and I just found a flea in my room read more

Pretty decent spot in town. Starting to get slightly run down and dated... The breakfast is decent being that it comes with th room, rooms are neat and clean, but nothing to write home about. Close to a good Mexican spot next door. Nice indoor pool, that doesn't give you the chills looking at it. read more

While this hotel has a good breakfast, they allow smoking in the hotel. If you are sensitive to smoke like I am this isn't the place for you. Just walking down the hall gave me a headache from the smoke smell. This hotel has good beds that are not hard as a rock and a good tv selection. I just can't get over the smoking allowed inside. read more

Baymont by Wyndham Willows - Odd repair job in the shower. - Hotels Near Me - Willows, California

Nice room with flat screen. Beds very old but they do the job. Lots of space and great service in front. read more

Baymont by Wyndham Willows - Flat screen in the room phew! - Hotels Near Me - Willows, California

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I knew it wasn't going to be the best place, but it would've been nice to have lights that work or the TV. The girl at the front obviously hates her job and if she doesn't she did a great job pretending. Smelled like a smokers room and we didn't even feel comfortable showering in the place. Sink almost overflowed and we just decided to leave hours before we were planning on because we just couldn't be in the room anymore. read more

Hotel staff was UNBELIEVABLE! So rude and snotty. Asked if I could get a plastic fork from breakfast room for my dinner and was told "materials in dinning room are for BREAKFAST ONLY!!! Maybe McDonalds can spare one" completely disgusted I went to my room to cool off. As soon as I turned on ac I was met with horrendous odor. I pulled out the filters and they were so foul they could have gagged a maggot. I hate this place, and feel the name should be changed to Lameont inn :(~ read more

Baymont by Wyndham Willows - Ac filters that could gag a maggot!!! - Hotels Near Me - Willows, California

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I booked this hotel for family coming in to visit. When my son arrived he said that the room was so dirty and he was uncomfortable to even stay in the room. They actually left and came back to my home because the pull out couch in the room had bugs, dirt and roaches. I called the manager this morning and asked them to comp for a clean room at another time rather than ask for a refund. He was so disresptful that he accused me of coming into his hotel late to "handle my business and leave", how unprofessional and absolutely un called for. Whatever a reason for someone booking a room they deserve to have a clean sanitary place to stay. Please do yourself a favor and do not book a room at this hotel, if I could download pictures of the bugs and dirty room I would. read more

Absolutely terrible. My husband reserved a room w/ a king size bed about a month prior. Check in is at 3p, we check in at 4p to be informed that they've overbooked and are turning people away. Uh, okay, we have a reservation We open the door to our room only to be greeted with a god awful stench neither of us could put our finger on. As we walk in we see our room is furnished with 2 double beds. My husband goes down to the front desk to inform them we had reserved a different room. He was told that our reserved room was given away the night before and this was still a dealmy husband had requested he be reimbursed the difference in price for the new room since the king room was more expensive. The woman at the front tells him that since the fires the prices have all gone up and that the price he paid is 'a steal' When asked to speak with a manager he was told 'she should be back later' when asked how later he got 'I'm not quite sure' We stayed here a couple years ago and from then to now it has changed drastically. So unfortunate. This used to be such a nice play to stay. We're betting our money on it being new management. And if that's the case they should check out and head onto a new career path. No other options since everyone is booked due to the fires. read more