I have resided at Willows Mobile home and RV park for 17 months of hell! Started with them embezzling money for space that I was not ready for. They charged me for deposit, and 2 weeks of rent when I didn't move in yet. They used threats of moving my trailer if I didn't pay up! I was in desperate situation and they said they would help. Instead, they didn't even clean area when I moved in. There was potatoes, and garbage on ground. Also 3 big tote bins full of dog and cat feces. When I asked for clean-up, they said not their responsibility, and no maintenance person to do it. But they demanded deposit.
The water has made both me and my pets sick. We have to boil it everyday. The showers are constantly being locked with usually no explanation. The management has changed hands but same family members. I asked for number for owner, and they wouldn't give to me. They use tactics that are threatening and causes undo hardship. They sometimes acknowledge their shortcomings, but will make more excuses to why they won't fix anything right. There is so very much more I could say, but now have had to seek legal help because of their crooked and deceitfully practices. Be aware of this place, please, for your own sake! Also, one mailbox for all RV residents, and one small dumpster for RV residents that is constantly overflowing. This would be decent place if not for dishonest practices and statements. They try to intimidate you into paying more than required. They are very greedy and will try anything they can to get your money. As far as utilities, they are out of control!!! They tell you they know it is wrong, but can't correct them. This month my utility bill was 1/4 of what has been charged to me for several past months. They have written statements that this latest bill was true and correct. But they have no intentions to pay back any discrepancies. These people who "run" this place need some training or fired!
As far as remodeling shower, they fixed one of two showers that has been unusable for over year. Bathrooms are constantly closed or water shut off. No notice before hand. People go to showers pass by me, and they don't know showers or laundry room are closed. We have not received notices, no matter what lies they tell. The new manager is family member of last manager and always seems to have to call Justice, before making decisions. The pge is way out of hand and they have acknowledged it but won't do anything to reemburse people. They make lots of excuses. And the deposit and first months rent was demanded in last two weeks of January. I already discussed I was to move on 3rd of February. I was desperate to find place, and they used that to force me to pay ahead. Told me had to move my trailer!! Only causes me problems. And why deposit if they don't clean area to move?? This place has dog park alright! It is an open field with no fencing or boundaries. Don't let my dog without keeping on leash. The bathroom and shower room is filthy and now caulking all over floor and dirty. They have wood and one ruber like mat to stand on to take showers. Had to beg them to turn hot water up. They made excuses for it and barley warm. Over 4 months, we had to take barley warm showers. Maybe the regional manager should come check things out before singing praises that are false! Maybe talk directly with some of RV tenants to get the truth. Because the truth about this place is very distorted!
Water has been shut off several times, and have received "boil water notices on several occasions. Have had to purchase water several times. Or boiling! Just saying water is tested every week doesn't say it's drinkable. read more
