Very unprofessional management and maintenance, inconsistent access to utilities such as water…read morebeing turned off weekly, no hot water, flooding in apts with no support and dealing with your own displacement, parking issues that leave tenants walking all over downtown to secure a space. Elevators not inspected and fail often. Trach chutes have been inaccessible for almost a year, and no accountability no matter what the issue is. If you like roughing it or living in continued chaos; this is the place for you. Has gone way downhill, and tenants rights are constantly being infringed on. Not safe for the elderly. Management issues threats to tenants on a regular basis that keeps people on edge, frustrated, and depressed regarding secure housing. STAY AWAY!!!!! Kindness, accountability, and professionalism could help greatly, but you won't get it here! SLUMLORDS from the regional manager (Cole) her boss and down to the entire First Realty Management!!!! The church would and should be embarrassed if they knew how horribly the tenants are treated... This place only makes tough times, even tougher... No one needs that!!!!!

I have yet to actually move in so I don't feel like I can give this apartment building 5 stars yet,…read morebut I will update my review after living there for a few months. Right off the bat, I have had an amazing experience with Stephanie in the main office, she is so sweet and helpful in getting all the paperwork situated and helping us through the process of the rental application. The apartment building itself seems clean and secure - a huge security upgrade from our current residence. I love that there is a free gym and secure package system as well. And the fact that all utilities are included (except internet/cable) is amazing!! This place has residents that have lived there for decades which makes me feel more secure about the situation if people want to stick around for that long. All in all I recommend this place so far!!

Move in on communication was on point . Courteous and professional. Clean and answered all…read morequestions.

nothing's perfect, but it's a beautiful community. The staff is excellent. This is coming from…read morealmost the two year resident the apartments are really nice and the holy area around the complex is quiet and completely accessible to parkways and everything you need to do. I love it here by comparison to where I used to be in New York and a community that was stored to be quiet and decent. It doesn't compare to here, just saying

The Pointe at Kingston apartments and community are beautiful; I don't have any complaints about…read morethat. Our complaint is with the rental staff. We sold our house 4 years ago and stayed in Quincy in an apartment complex and decided it was time to move out of Quincy. The rental agent was very nice and took us to look at many apartments. We had never had an issue with paying a much higher rent, but we had to keep supplying information to verify that our monthly income was 3x the amount of the apartment. Because we didn't use one of the "big banks", we had to have our financials sent to us from the bank, employers, etc. and we would forward this information to the rental office. It would take 3-4 days to hear back saying they couldn't open the attachment. This took us 1 month and at the end we were told we didn't meet the monthly amount. We were in a time crunch, my husband asked what the criteria was that they used and once he had it, he found that they did not include all of our financial information. We called the rental staff several times and we left messages for a manager to call us back, but no phone calls were returned. It was all very frustrating. We were able to find a place that we love and are very happy. Funny thing is, we surpassed 3x the monthly income requirement for a similarly priced apartment.

It's your typical apartment complex run by a property management company. Lived there two years but…read morehad to move because the rent kept going up. Property management was easy to deal with but then again was never late on rent and only had to have maintenance come to the apartment once. The walls are thin so be ready to hear everything all your neighbors are doing on. Doesn't matter if they are across the hall, right next to you, or live above you; you'll hear them like they are screaming in your living room. Also, be prepared for your neighbors to just buzz anyone in without checking to see who it is, even though property management had a no soliciting policy and sign always got door to door sales people peddling a scam. Plus while I was there, there was a home invasion, the perps got in because they rung each apartment in the building until someone buzzed them in without checking. Not the managements fault they put the security measure in place and people are just too lazy to use it properly. Get a PO box if you have mail larger than an envelope coming to you. Postman will leave anything that doesn't fit in the tiny mailboxes out in the lobby, had a few packages stolen from the lobby and from my front door, until I got my PO set up. Again, not managements problem not like they can tell a thief from a credit check. Though if asked office staff will hold packages at the office for you until you pick them up which they don't have to do but is helpful. Plenty of washers and dryers to use except when someone decides to hog them all for the day, usually someone with their whole family and extended family crammed into a 3 bedroom apartment. When I was there management would put a stop to it, if something was said but there was a laundry mat down the street and was cheaper to use. Really just your typical apartment living rants but enough to mention. When I moved out got all my security deposit back, which was great. All in all the staff was helpful and nice, probably would have stayed if the rent hadn't kept going up.

Great group of people! The field it stunning lots of birds including a bald eagle that makes his…read moreappearance from time to time Absolutely amazing.

My review is as a local neighbor, not a tenant. Grounds are well maintained. Clean parking lots…read morewith all spots lined. Very clean throughout the ground. Maintenance staff is on site daily. Once if the cleanest complexes I've seen Pool always looks well maintained as well

I reached out to Surv at the recommendation of a local Realtor to help move some heavy items. The…read moretwo young men who arrived were professional, careful, and able to lift the heavy items up and downstairs. I would hire them again as needed, with a recommendation and lesson learned to have a better feel for how many hours you really need prior to booking versus what they recommend. They worked with me to adjust my invoice when the team was done in half the time. Going forward I'll know to book the minimum amount of time, and can always add on at another point in the future.

I have used this service several times and been satisfied with the people and the caliber of work…read more I signed up for a monthly membership but found I did not use it as much as I thought I would so cancelled with a balance remaining. I called Dec. 2025 to confirm what the balance was and was told it had several hundred dollars I could use. When I attempted to set up a job and use it two weeks ago, they could not find the money. After two weeks of phone calls, today I was told the membership had expired in June and the money was forfeited. No attempt to refund the money, just taken with no services or notice provided. I would strongly avoid signing any membership agreement with them.

Shawn did an excellent job diagnosing and repairing a difficult, intermittent AC problem that had…read morebeen challenging to identify. He was knowledgeable, thorough, and persistent, taking the time to find the root cause. He explained everything clearly, completed the repair professionally, and made sure the system was working properly before leaving. I highly recommend McLaren for their expertise and dedication.

BEWARE: these people are unprofessional and don't give a damn about customer service. I called them…read moreat 8am to get someone to service my meter. Needed them to coordinate with eversource as I'm on limited power supply because of said meter. All day was getting "someone is on the way" only to be told after 5pm that someone can't actually come at all! Would have called someone else to get this since as it's a holiday weekend now I'm stuck without a stove, washed, dryer, dishwasher for me and my two kids until Tuesday. You guys BLOW. I implore anyone who's had a bad experience to call the BBB.