Terrible place, Dr Gill is rude and unprofessional! Run don't walk away from this place!read more

Thier service is good but make sure charges are discussed ahead of time otherwise you will be…read moresurprised with Bill after the work.

At first I though this practice was good. Then it came time for them to follow-up with my copay…read morefrom Blue Cross for a biopsy procedure. A month went by and nothing. Then I called and they said they were checking on my claim and that it would not help if I called Blue Cross directly and it would just slow down their response. The professionalism of this placed vanished. I never heard back. I called again and they said that Blue Cross would not pay since they follow Medicare which they acknowledge that they do not accept, However they never indicated that Blue Cross could not pay without Medicare, This practice is not for anyone on Medicare or above 60 because you will be forced to leave unless you can pay cash. When I went they also said that a portion of my first visit would be covered by Delta Dental. No it was not. They sent a bill without any explanation as to what it was for. Upon calling they said it was because Delta Dental would not cover it. It seems like they are ashamed to admit their errors and will just ignore their patients. In the context of being a practice for a select few they should be avoided at all cost. Their doctors may be good but they have poor to non existent communication skills. I wasted two months waiting for a response.. I only got one because I called. I still do not know the status of the cyst I had to have biopsied. This could be a catastrophic mistake.. Updated review from a 5 star

This staff is beyond great. There are no words to describe not only their professionalism, but…read moretheir caring and warmth. I had an extraction with Dr. Vellis and his assistants. They were so cognizant of my well being....I was very apprehensive before my appointment. Once I stepped into their procedure room, I was at ease. I just can't say enough about Dr. Vellis, Toby, Nicole, Carolina and the ladies at the front desk. They will always be my "go to" oral surgeon. God bless them!

I was do to have all teeth extracted and posts put in .one week before procedure was due to start…read morethe said they no longer took my insurance. Terrible for a business to be doing this.

Gave no stars inside of who I had as he never stated hey I'm dr so and so I will be doing your…read moreextractions instead his body language and way he was speaking was sounding annoyed I was wasn't numb and I was trying to signal and tell him that and during the extractions (10) teeth when he had stopped for a moment o was trying to tell him I'm autistic and having a sensory overload from having stuff in my mouth 3 people holding me down mocked me by saying "do you need to scream after everything as of Je didn't know teeth gettinf pulled didn't hurt and I tried to tell him I got sent here because I need to be put under if he's to take ten teeth out an I cussed in pain from getting one out that hurt real bad said "if it happens again I'll send you home" amd end of appointment I said hey if he writes me a script for something it has to be tramadol didn't even send me home with prescription strength Tylenol I'm gonna be contacting the BBB among other places once I figure out who did my "surgery"

I saw Dr. Rafla after being told my dental implant post of 22 years had failed. This was quite…read morescary to me, but Dr. Rafla did an amazing job of removing the old implant. He put bone dust in the area for healing, and after new bone growth had occurred, had installed a new implant post. Throughout it all, Dr. Rafla had a high degree of professionalism and empathy. He made this difficult transition not only possible, but much more comfortable than expected. I see some people have complained about the billing people, and I had similar problems with the old office staff. Dr. Rafla left that office perhaps 8 months ago, and much of his staff have followed him. The new office has different billing practices and I am comfortable with them. I would come back to see Dr. Rafla at any time. He is the best.

I originally came to Dr Rafla in 2021 for an implant. I live in CT and I wasn't able to get an…read moreappointment in my area. Dr Rafla was recommended so I called. I got an appointment with a couple days. The implant was perfect and Dr Rafla is amazing. I have a dentist in Connecticut but I continue to see Dr. Rafla every six months for a cleaning and check up. The hygienists do an amazing job. My cleanings at Dr Rafla's office just feel cleaner than my regular dentist. I end up paying out of pocket, but it's worth it for the cleaning and the check up.

The attitude from the support staff is poor. A little guidance on what is covered by insurance…read moreprior and suggestions on out of pocket expenses would be appreciated. They do not need to worry about repeat customers, so they obviously do not care. Except when you have more than one child. My other will not be going here do the staff customer service. Simply awful experience.

She is funny and very good at what she does my only complaint which really isn't one is that it…read moretakes a long time, (maybe she was behind that day?)so as long as you are not in a rush and you are patient, it's well worth it.

OK so firstly, let me say that i have been self employed for 43 years and i take 0 pleasure with…read morethis review. However in my 43 years As a contractor, if i screwed something up i fixed it. First the radio ad i heard( and keep hearing) for "buy 1 implant and get the 2nd one free" never came to fruition. I was given a per tooth cost only. Secondly he put two crowns on my bottom two front teeth that are the wrong color and were not properly prepared so they have both fallen off several times. Next he was doing a root canal that went horribly wrong and caused me more negative repercussions than i have room to include in this review ! I am so screwed by the things he did to me that the result will cost me THOUSANDS OF DOLLARS TO REPAIR ! I'm my opinion everyone should avoid this dentist !!! The pics i have are on another device so i cant post them at this time .....

Been coming here for years and it's been nothing but great. I always get free toothpaste and floss…read more Everyone is very nice here. Highly recommend!!!!

Dr. Drob is top notch. His staff was just fine. I hope he doesn't retire anytime soon, i don't want…read moreto have to find a better dental surgeon.

I have been here in two separate occasions for extractions. Dr. Drob is fantastic. He and his…read morestaff make you feel at ease as soon as you walk in the door. He truly is a compassionate person and cares about his patients. I wouldn't go anywhere else for any extractions.

Very happy with my overall experience. Just had scans/x-rays and didn't have any work done on my…read moreteeth yet, but the staff was very friendly and professional. Looking forward to continuing dental care at this location.

About one month ago I had a horrible toothache , so I started to look for a dental office where…read morepatients can come to get an emergency help. I have found Aspen dental in Worcester, ma and made an appointment with their dentist. I just want to have an X ray for that tooth was bothering me. But I knew I had an issue with my gum and I believed it was infected and gave such a horrible pain . So, I came to that office in 537 Lincoln st , Worcester , and I had an x- ray there and met Dr Manson Uribe . I didn't ask her to help with all my teeth bc I knew from my regular dentist my teeth were good. But that Dr told me , I should have an extraction for 21 teeth ( 4 are under my bridges ) at a time. And then I will have dentures, that office can do these ones. I was shocked what she offered to me... and I couldn't think right bc of my gum pain and I agreed with her offer. But I called to my previous dentists who I had for 10 years and ask them about that extraction for 21 teeth. They both were surprised. If I followed that Dr offer , they will charge me for extraction and dentures 18.000$... And moreover , their manager open an account with some bank for 13.860$$ , and I still have problem to close that one... So, I can imagine how many patients were cheated by Dr Manson Uribe, and I want just warn people don't go to that aspen dental just bc that office has not honest drs . And more, some stuff don't listen to patient closely and make patient to come to their office twice for the same procedure.

If it's possible to have a great experience at the dentist's office, I have certainly had a great…read moreone here. I was going to the Gentle Dental office at the Trolley Yard in Worcester, and went to the larger office on Shrewsbury Street for an implant and crown. Both offices were great, and the doctors, assistants, and staff at Shrewsbury Street are all excellent. I hesitated a bit before going to a large office with a number of dentists, because individual attention, personality, and care, are all so important when you're getting your mouth dealt with, but I needn't have. Dr Klimashov (Dr K) did the first half or so of my root canal procedures, and Dr Arora-Mohan did the rest, including fitting and mounting the post and crown (about 2 years in total). Both doctors were extremely nice, explained everything fully, and worked skilfully and quickly. I was thrilled to find out today that Dr Arora will be my primary dentist there: she is kind, empathetic, and never rushes but gets the job done quick. Dina, who works as an assistant, is equally smart and nice, puts all patients at their ease, and works as a brilliant team with Dr. A. Melanie and the other front desk staff are unfailingly efficient and cheerful, and the equipment in the office is all state-of-the-art and accurate. I got my crown today, and I have already almost forgotten that it's not my real human tooth! Thanks to everyone.

If I could give no stars I would. Had an appt for a filling today (5-8). Paid my 90 upfront…read morebecause they want that cash first! After sitting in the chair for 45 min and the assistant trying to take an xray (even though I already had an xray of the tooth at my cleaning, the dentist came in. Well, I'm not sure what I'll see once I'm in so maybe come back. Bottom line now she says that may need a crown. Why do you say filling and now maybe a crown (said my gums were inflamed). Are they just trying to make more money. So I wasted my afternoon for nothing. Time to find a new dentist.

Caring dental professionals with expertise at all levels -- from hygiene to implants. Highest…read morerecommendation.

I went here for a tooth that was crumbling and a tooth that already had a missing filling with the…read moreintention that he could fill the missing filling at the same time as he could fix the tooth that was breaking off in chunks. First: I thought it was a little weird they have you wear a blindfold for the actual sedation, but I thought it was just supposed to help the atmosphere or whatever. It would up being so you don't see the needle. The told me I would be out of it when I was being injected with any needles and wouldn't remember it because of the oral sedation, but unfortunately it's the only part I remember and I screamed because it was so painful. They should have warned me up front honestly about this, but they didn't do now I'm warning you. Secondly, I asked them to make sure to please use a stitch since we were removing a molar and I have poor wound healing. They said they would but when I woke up said they said they were unable to because my mouth was too small? What? I had my wisdom teeth out with stitches applied and there was NO issue there. Because they didn't use a stitch, I suffered a dry socket. It was painful but when I went back they didn't really even look and they were entirely dismissive. It took an additional two months to heal and the additional filling they did fell out. Because the work they did was so bad, I called them up and told them I wasn't comfortable getting my cleaning there and to cancel it and refund that portion of my bill. They tried REALLY hard to get me to reschedule but I have no intention of going back there. They refuse to refund the cleaning they didn't give me however. So basically I have no filling, took FOREVER and was super painful to heal my pulled tooth because bad technique- and no. I wouldn't recommend.