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    Ask the Community - Webster Smiles

    Worcester Endodontics

    Worcester Endodontics

    3.8(11 reviews)
    13.6 mi

    My dentist referred me to WE to get a 3D x-ray to determine if root canal was feasible (visible…read morecracks above gum; through-the-cheek x-ray looked OK, but 3D shows more). WE refused to do the 3D x-ray. When pressed, she said she could do the 3D x-ray after doing a root canal - if I wanted it. [Why do the test to see if root canal is feasible AFTER the root canal?] Instead, she duplicated the through-the-cheek x-ray that the dentist had done a few days earlier. [Supposedly, ADA recommendations on lead shielding have been relaxed because, among other things, with digital x-rays, there's no need for duplicates. WE doesn't use lead shields AND does unnecessary x-rays.] Then, WE did the same exam that the dentist had done - though following an inflexible procedure: Positioned my arm on my leg and said to raise it if I felt pain. Tapped on a different tooth. I looked at her and said, "Of course it doesn't hurt; you're tapping on the wrong tooth." She started over again, placing my arm on my leg... I glared at her as she tapped on the wrong tooth again. Eventually, she tapped on the tooth that I had gone to her for, and I raised my hand. Sprayed something like liquid nitrogen on the tooth to determine temperature sensitivity. Then declared "The roots are dead; I'll do a root canal.". [Never checked the roots themselves.] Charged $355 to do what the dentist had already done (for less money).... I found another endodondist who did the 3D x-ray. I suspect my dentist referred me because WE is owned by the same chain that bought my dentist's practice. I'll start looking for another dentist, now. The stupidity continues. I got a phone call from them about the above review. They claimed that they were trying to save me money by not doing the 3D x-ray. Then, why did she offer to do it AFTER the root canal? Then, the 3D x-ray would have been a complete waste. She also said that the through-the-cheek x-ray wasn't good enough. [Why not mention that?] I brought up the fact that, in the waiting area, I was notified that they were running late 35 minutes after my appointment time. I tried to explain that the time to tell a patient that you're running late is at or before the time at which they are late. She tried to justify giving notification after it's become obvious. They just don't get it. I just hung up.

    Very disappointed in Dr. Stern. I seen her approximately 2 weeks ago and she stated that my tooth…read morehas to be pulled. I was told to follow up with an oral surgeon. My appointment with the oral surgeon is next week and I called Dr. Stern to please prescribe me an antibiotic because my tooth is infected. I am running a low grade fever. Guess what she called me and I I advised her what was going on. All I need is an antibiotic to relief the pain. Dr Stern stated she would have to call me back which she did NOT. Because she stands to not make anymore money on my visit Dr Stern choses to leave me in severe pain. All I asked for was an antibiotic.

    Central New England Endodontics & Implantology - Nice waiting room

    Central New England Endodontics & Implantology

    5.0(1 review)
    11.4 mi

    I'm sitting in this office as I'm writing this review. I'm here with my wonderful wife. She has…read morecome here for a root canal. This place was recommended from our dentist office Bay state dental office in Sturbridge Ma. So far the experience has been pleasant, the office is very clean with a very nice waiting room that has a feel of your very own living room. The staff here is very polite. You are required to wear a mask here . I personally don't have a problem with that. Great idea. This office is in a prime location with plenty of parking. It was very easy to get here.we arrived a little earlier to fill out some paperwork. Just a few questions. Within ten minutes they have come to get my wife for the procedure. So far I'm sitting here praying for God's divine help, that all this goes smoothly for my precious wife sake. I know that Gods is with us today. Why? Because I called on him. So I shall continue to write as soon as I see my precious wife. Hang on friends. The procedure took an hour and a half, but was well worth it. My wife said that everyone was excellent. Hallelujah! My prayers were answered again. Thank you Jesus Always! My wonderful wife says she highly recommends this place to everyone who needs a root canal done. Anyway May God Bless everyone who read these words. Goodbye for now my friends

    From the owner: Thank you for your interest in Central New England Endodontics & Implantology. We are specialist…read moremembers of the American Association of Endodontists. We look forward to being of service to you. Our expert team, led by respected endodontic specialists Drs. Roger P. Desilets, Dennis M. Byrne, Nicholas J. Manzoli and Michael P. Russo, includes an experienced endodontic and implant staff. We provide the highest standard of professional care in a friendly, comfortable environment.

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    Central New England Endodontics & Implantology - Highly recommend

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    Highly recommend

    Root Canal Specialists - Dr. Amy Amaro

    Root Canal Specialists

    4.6(10 reviews)
    38.5 mi

    This was my 2nd consult with Endodontist. Upon my initial interaction with Dawn at the front desk…read moreI was met with warmth and asked a lot of questions about the office and Dr. Lisa Tran. Dawn has 30+ years in that office and was sympathetic to my situation. This is a long post for those who have trauma or sensory issues - please read. I went to this office because I am an adult with trauma. I didn't go to the dentist until I was 11 and having my teeth cleaned took 4x due to swelling and cavities. It was horrific. Recently I had a crown at Aspen Dental after leaving a dentist in Griswold due to coverage changes and they said I had $12K of work to be done with cracked teeth that didn't show on xrays (later found out upon returning to Griswold Dentist). They did the first crown at Aspen and I had unexplainable trauma as I started to cry and felt a panic attack. I also had wisdom teeth out when I was 20 and they gave me a shot of novocaine to the roof of my pallet that I almost passed out as I suffer from sensory issues. Later, I found out later this is one of the main reasons women have trauma in a chair from sexual trauma and I was molested and raped when I was younger. So, I knew I needed to have potential laughing gas (nitrous oxide) and wanted a dentist that is emphatic and understood the situation. Dr. Tran had Ashley assist in the procedure and she was very nice and understood my needs. I brought earbuds and listened to music so I didn't hear them. Dr. Tran and I talked before about the complexities of my issues and she was so sympathetic and touched by what I shared - not making me feel bad for having hangups about my needs. During the procedure, she explained everything but I didn't want to know and said to just do it. She did not have to give me a shot to the roof of my mouth, nor did I need nitrous. I needed trust in knowing I was safe. I had a major abscess in that tooth and it's been 1 week out and I am thrilled to say I feel great. I would drive for hours to see her if needed. She's an incredible person....and an expert in her field. I can't say enough good things about this office. I have a child with sensory issues and know Parents are always looking for experts in field who can work with those that are sensitive - she and their office would be the ones that fit this need. Thank you to the entire staff for creating an environment of psychological safety and learning about the whole patient. With gratitude, Suzanne Arena

    Dr. Amaro completed 2 re-treatments of previous root canals I had done in 2014, which were horribly…read morebotched by another practice. When I entered her office, I knew I had a large abscess above one of the affected teeth. After using her special "CAT scan" machine, we found out I actually had 2 Abscesses and a fistula, which had formed from the infection. She very patiently discussed my options and benefits of attempting to retreat both teeth. We both agreed that the case would be challenging due to a broken file that had been left behind in my canal from the first procedure--and due to the fact that my root had a hook at the end of it that she would have to navigate. Well, Dr. Amaro did a wonderful job! I ended up having 2 appointments. She is gentle and very kind. I didn't have any pain or discomfort at either visit. The Novocain injections were painless. She was able to navigate around the broken file and my crooked root. She saved both of my teeth--and for that I will always be grateful. I highly recommend her for any of your endo needs!

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    Root Canal Specialists - Dr. Lisa Tran

    Dr. Lisa Tran

    Root Canal Specialists - Dr. Anshul Mainkar

    Dr. Anshul Mainkar

    Root Canal Specialists - Cone Beam technology

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    Cone Beam technology

    Webster Smiles - generaldentistry - Updated July 2026

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