We have worked with this company for more then 10 years. Abel has always helped us grow as a…read morecompany, with his incredible knowledge of phone/internet products and services.

Very professional and knowledgeable. They gave a good recommendation of the different options and…read moredidn't try to oversell anything, and in fact was able to save on my wiring costs. Was clueless about how complicated systems can get and thankful we found a good professional for the new phone system.

Voice, data, fiber optics, cabling installations/testing/repairs…read more Interactive whiteboard, Smartboards, audio/video systems, ceiling mounted projectors installations. Friendly service.

These guys are good. We have been using them for many years, actually starting over 15 years ago…read more We have had them install two phone systems, wire the whole building for wired internet, and they were always reasonable about price. I think I have met all of the guys working for Sterling, Sean, Steve, Juan, Harold... I am not sure I have missed anybody but they were a pleasure. In summary, I don't spend much time writing reviews but these guys deserve a review and it is much over due. I would recommend them for any help or installation of a phone system, security system, internet wiring, voice, data, cameras (yes - they did that too )

They went above and beyond, were incredibly professional, and very kind. I highly recommend.read more

Terribly unprofessional and rude. DO NOT USE THIS COMPANY. Not only are their technicians…read moreunprofessional their office staff is just as rude.

I requested a quote to install three TVs and provided a clear, written scope room by room, with…read morephotos. All communication was in writing only. There was no phone call and no additional scope discussed beyond what was explicitly outlined. The scope also specified the exact equipment to be used: two manufacturer-included mounts and one standard off-the-shelf mount already owned and being used in another room. No custom mounting or fabrication was requested. To be clear, all major electrical work had already been completed by a licensed electrician prior to this visit, including an in-wall media box and power where applicable. The written scope did not include infrastructure planning, signal design, or custom fabrication. The work requested was limited to: Mounting three TVs In-wall cable concealment on two TVs using existing wall paths/media boxes One new in-wall outlet (clearly called out and requested to be included in the quote) No drywall repair, no structural work, no permitting Despite this clearly defined written scope, the estimate was later characterized as covering "custom mounting," "infrastructure planning," and other items that were not part of the work requested and were never discussed. The quote came in at roughly 10× higher than multiple other licensed and insured installers for the same scope. The public response provided appeared to be boilerplate and did not address the specific written scope. It even referenced "[X] years of experience" without a number filled in, which suggested the response was copied without reviewing the details of this project. Before deciding, I verified licensing through the California Contractors State License Board (CSLB) using the business name listed on their website. The CSLB records show the associated contractor licenses as expired, with a status stating the license is "expired and not able to contract at this time." Screenshots are included. For additional context, California limits unlicensed or handyman work to projects of $1,000 or less. Being quoted $5,000 for this scope made the pricing and justification even more difficult to reconcile. Experience and tools matter, but pricing and representations should align with the actual written scope of work and current licensing status. Attention to details matter as well, not clearly understanding the SOW, rushing quotes, and replies. Replying without understanding the issues. I will not being doing business with Basil as trust is important. I recommend getting multiple quotes, keeping scope in writing, and independently verifying license status before proceeding.

Basil and his son Jay came and installed my 75 inch TV. They were prompt, kind... Clean and…read moreproficient. I couldn't have asked for better service, it was exactly as I expected... No wires no muss ,no fuss. I highly recommend this family owned company.

Ben did a great job on our house in Los Altos setting up our entire home connection. It took a…read morelittle longer as we had some planning delays. However, now I cannot get ahold of him which is frustrating as part of the value Ben provides is service. I am locked out of EERO and there is some equipment he has of mine. The number is disconnected and cannot get a response on email. Hope he is okay

Ben started our project then disappeared for almost a year. After many texts and emails he finally…read moreshowed up to finish our security camera project. My husband then unfortunately commissioned him to add more cameras and he did the wiring and now has disappeared again for the past 3months. He called us 6 weeks ago and asked for an advance on completing the project. We said no and now can't get in touch with him. I'd say that Ben is a bit of a con man. Beware!

terrible service. I set up support through hermarys years ago as they proved . they now have…read moredaisys doing their support. awful. on 10 mins so far and they can't log in. Then the call dropped as they had bad connection why should I pay hermarys if daisy is what I need. and worst daisy is awful

We've used Hermary's for the last 8 years. They installed the blinds in our apartment and every…read moreyear there seems to be a problem. The blinds have never really worked well. Hermary's is expensive and service has ranged from so so to horrible. This last service visit this past week was the final straw and we will be replacing our blinds so that we will never have to deal with Hermary's again. The technician they did not manage to fix our issue and said he was not a blinds person (yeah...). Then he managed to destroy one of the blinds by letting it roll up unevenly--it is not unusable and the tech could not fix it. Do NOT use Hermary's.

Mark, the owner of this ISP is a very responsive owner of the business as I mentioned in my earlier…read morepost. The only reason why this business does not get 5 stars, which I have only given 1 other business is that the support staff is not always available. A very outstanding small business.

I don't even know where to start with this company??? I been…read moredoing business with Marco for over 10 years and keep trying to give him the benefit of the doubt but he is Totally Hopeless!!! He started with my home 10 years ago and did a terrible job AKA total hack job so I ended up taking him to court and we worked it out.. Stupid me ran into him again 3 years ago and ended up having him do my business cameras 3 years ago and his work quality got much better but he was very expensive but I gave him the job for he seemed eager to please me. I had everything in writing along with a 3 year warrenty on parts and labor along with support if any was needed. Well I needed some support and after 20 calls he finally half way answered my questions and I ended up figuring the rest out myself. I had a bad camera like a year ago and he refused to replace it until I showed him the contract and threatened court again, he finally fixed it after many calls. I still have like 6 months left on my warrenty now and he told me if anyone else touched my cameras my warrenty would be no good. I needed to add 6 cameras and he gave me a quote for 3900.00 and we negotiated it to 3500.00 then he changed his mind and insisted on the 3900.00. I Agreed to pay the higher quote as I was stuck although not comfortable at all working with him any longer. He did the install using 6 pixel cameras and cat 5 in which both are way out dated along with running bare cat 5 wire over 100 feet to feed a camera as all my other wires are in conduit. I went to inspect the job and told him that he could not run bare wire and demanded he put the wire in conduit and looked at his work for he drilled in the top of a waterproof box and made the hole to big and did not use proper fasteners and used bathroom caulking to seal the hole and just threw the 8 port switch in the box along with the electrical and left. It rained that day and I asked him to go back and reseal the box properly and to make sure all the equipment was dry. He said he did and I didn't trust him so I went out to inspect the box to see he did not reseal the box properly and the inside was all wet and condensation everywhere. I told him he did a terrible job and did not want to pay the balance until he fixed it properly. He told me if I didn't he would go tear out all the equipment and sent me nasty videos. I called the Police and they told me to pay him and sue him. I paid him and told him to go fix my box several times as he never did. He went on vacation and all the new cameras went down while he is currently on vacation as I contacted him and he told me I had to wait until March 6 when he gets back.... I told him he is f ing crazy to get someone out here now and he told me he is a one man show LOL wonder why?? I told him I was gonna have someone else come fix it and bill him. He agreed to reimburse me 200.00 for the service call. I had it fixed by a professional company that charged me 200.00 for the call and 150.00 to replace the 8 port that got wet along with fixing several of his cables that were not secure and flimsy n falling apart (See Pics of Marcos work of the box before and after it was properly done). I called Marco and he refused to pay for the guy to come out So were gonna take this whole thing to Judge Judy and see what she says!!! Do yourself A big favor n Stay Clear of this Man and his work for he is NOT a good person and his work is way way below Par!!!

I have been working with MP Security for 7+ years! MP Security has helped me with my businesses and…read morethe now the new house I recently moved in to. My wife and I and travel frequently for work so we wanted to make sure we had the best security cameras available to view from anywhere. I had multiple companies come out in the past and it seemed they were trying to do the easiest task for an extremely high price instead of what I was looking for. I was then introduced to MP Security and had them come out and from the Initial consultation to finalizing my needs they were very reliable, professional and the communication was off the charts! Marco and his team have phenomenal experience, and I highly recommend. I have referred MP Security to my associate, family and friends and they were also very pleased with this company.