Some time ago, the cover plate of the fire sprinkler on the ceiling of my second floor was knocked…read moreloose and fell off. This happened because my son fell on the third floor and accidentally hit the spot where the second-floor fire sprinkler was located. I knew nothing about this kind of thing and was really worried that water would start spraying out immediately! I quickly reached out on Yelp to several licensed fire protection service providers, hoping someone could help reinstall it as soon as possible. Leon from Central Fire Protection & Services was the fastest to respond--within ten minutes! I asked Leon if he could come quickly to help me replace and install it because I had to go out the next day. Leon asked me to send him photos and a short video. After reviewing them, he reassured me that there was no need to worry, that it wasn't a big problem, and told me to just contact him again after I got home. When we returned from our trip, I contacted Leon right away. Leon patiently and thoroughly guided me online on how to choose the correct new cover plate, how to purchase it, and explained that once I received the parts, I could actually install it myself. Even after receiving the new part, I still insisted on having Leon come install it, since I'm not a professional. But Leon kindly and carefully walked me through the installation step by step. Finally, with Leon's help, I successfully installed the new cover plate! I was so happy--not just because Leon provided all this guidance for free and never tried to take advantage of me, but also because through Leon, I learned something new myself. Now, with immense gratitude, I'm writing this review to give Leon the highest praise for his professionalism, honesty, dedication, and his willingness to go above and beyond. I recommend Leon to all my friends. I myself work in professional consulting, and Leon's values completely align with mine: not putting profit first, but putting truly helping others first! It's because of people like Leon that our world becomes a better place. (Oh, and even when I insisted that Leon give me a quote earlier, the service price he offered was extremely reasonable.) Thank you, Leon!

I needed a 5 year inspection for a commercial warehouse, Leon was responsive and very professional…read morein his approach, something sorely lacking now and refreshing to encounter. He had to interact with my tenant, I did not need to be there, payment was easy. If you need anything done with sprinklers, I would strongly recommend him.

Quick service , honest , punctual and got the job completed. Would recommend this business.read more

Great service with great price! I contacted them to service my 2 existing fire extinguishers. The…read moreservice guy arrived on time, and he told me I might not need 2 extinguishers for my shop. The transaction was very quick and smooth. Thank you!

Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!

For my residential remodeling project, I needed to update my 15-year-old fire sprinkler system and…read moreget a fire permit. I found Friendly Fire via Yelp's "Request a Quote". After talking to several vendors, I found Benito experienced, easy to work with, and reasonably priced. He knew the permit process very well. Throughout the process, he suggested ways for me to save money. His technician had 30 years of experience and was able to convince the city staff to make the process shorter. I highly recommend the team to anyone who needs a fire permit.

Brian, Ian, and the team at Coast Fire are the best! Professional, fast, extremely reasonably…read morepriced. Always friendly and willing to help. We own a bar and would recommend going to Coast Fire for all of your CO2 and Nitro gas needs.

I came here to refill my CO2 tank. Honestly, they are awesome!…read more I called ahead to ask about pricing. When I pulled up in the parking office, I guess I didn't expect to walk into an office. I thought it'll be more of a shop but it reminds me of a nice doctor's office with a receptionist area and small waiting room. They were super helpful in filling my CO2 tank and making sure everything was safe for me to transport home. I am very pleased with the price and the services they offer.

These guys are Great. I called and spoke with Terri who was a big help in scheduling my building…read morewith 135 fire extinguishers that need servicing.There are very few union shops who perform this service and GS just happens to be one. I highly recommend Golden State Fire! .

Fire Sprinkler valve starter leaking at my home in Livermore, which I thought could be fixed by…read moreplumber. Surprise :-( I've been one of the home owners that did not realize the boundary between plumbing and sprinkler repair.. I've asked few companies and chose Golden state fire safety because they're local. Barbara and Mark are friendly and they sounded knowledgeable. The fire sprinkler is fixed and I'd be glad to recommend Golden State Fire Safety to others.

Great company super reliable and professional. Highly recommend these guys…read more They definitely know what they are doing.

Great Company to work with. Had a Leak in our Apartment complex Laundry room coming from the fire…read moresprinkler system I contacted Cosco Fire In Livermore And they sent a Tech out rite away and got the leak fixed.. all in a few hours that same day. The Tech was a pleasure to work with he knew what he was doing. He was courteous and respectful the whole time he was here at my Home he was a right to business.. I am thankful Cosco Fire was able to fix my leak. I would highly recommend Cosco Fire Protection for your Fire Sprinkler emergencies

Monty was one of the only sprinkler system companies that responded to my questions about our…read morein-home sprinkler system, and he was the only one who came out to our home to look at the issue. Monty provided insight and ideas to address our issues. Thank you Monty for taking the time to come out to talk with us, and provide us with viable options

I called several places but only Monty of Certifire called me back…read more I needed someone to do inspection work on my fire sprinkler system. Monty arrived on time and was very knowledgeable and thorough! I really appreciate him answering all my questions. I highly recommend thus business for all your fire sprinkler needs. Thank you Certified Sprinkler!

The technician was prompt and professional, taking the time to thoroughly inspect the issue and…read moreclearly explain the best solution. Even though they weren't able to replace the valve during the visit, he provided honest guidance and didn't charge for the service. Truly appreciate the integrity and professionalism--highly recommended!

Frustrating interaction. Had a leak in my fire suppression. System. The technician originally…read moredidn't show up. Then after calling back they did. Promised a follow up email or call. Nothing for a week until I started calling. Said they needed a note from fire permitting that I had to get. I went and got the note. Then sent it to them, only to be ghosted after repeated calls and texts. Contacted a different service who came within a week. Fixed the problem, but now I have black mold because this group held up work for almost a month.

I would actually give 0 stars if possible. We had a contract…read morewith him to install our fire sprinklers. We sent him the plan and paid the deposit. We never heard back from him since the day we paid. He doesn't answer our calls. Outright waste of money!

These guys are really helpful…read more I needed to replace couple of my sprinklers and even though I did not sign up with them, They understood my issue and gave a great feedback. They definitely seemed reasonable from price point. Thank you for your help!!