Bay Area Drainage (BAD) is really GOOD! Better than good. Terrific. I have contracted with this company 4 times on different types of drainage need in the last 15 years and am always very satisfied. I have the highest confidence in their work and their quality and value. I highly recommend them. Glen Petersen read more

I emailed with them and they confirmed a time and then never showed. Then completely stopped responding. Super unprofessional and disappointing. read more

Had a call and scheduled an inspection on my easy bay property for seeking drainage proposal. The owner came and checked for less than 10 mins , and when I planned to ask for more questions, he seems he is in a hurry on something, want to get on his car and leave. Before he left, I asked when I can get the quote , he said 3 days, but then I never hear back from BAD. This is echo what others mentioned here, if they are not interested in your project, you would feel it when talking with them at the first place, and so you won't get the quote either. We are all busy with work, and make time for this kind of appointment and hoping to get a feedback, but if this is not something they are not interested in , and don't plan to provide quote to, it will appreciated to say it upfront. will work with others for sure. read more

Bay Area Drainage did an amazing job for us. We had 14" of water under our house two winters ago after several huge storms. They installed the full French drain around most of the house, plus a catchment system that diverted water from the downspouts. Last winter, after several big storms, the crawlspace was bone dry. The project took a long time and was costly, but I am certain that we did the right thing by hiring BAD. read more

Disappointed that, like others mention here, Wayne made a quick appearance and grumbled some thoughts as he walked around the property for less than 10 minutes, mentioned we'd receive a proposal in 3 days, then never to hear from BAD again. Michelle was great to talk to on the phone for scheduling and presented the company well, mentioning there would be a $100 fee for the consultation (applicable to the total cost if we went with BAD); however no fee was taken from us over the phone or by Wayne when he arrived. I'd suggest to those considering BAD for drainage needs that if Wayne seems disinterested while assessing your situation and no $100 consultation fee is taken, that you presume to keep looking elsewhere. We've had a good experience with All Seasons drainage and Paul Carty Construction as alternatives. read more

Bay Area Drainage put in a larger sump pump and solution for our house, which lies in a "flood zone". Recently I needed some service and two of their guys came right out--lead guy was Nester. They got us back up and running and stood by the job, etc. I appreciate Wayne, owner, stepping up and helping us out! (My husband passed away last year, so I ESPECIALLY appreciate Bay Area Drainage helping me figure out the situation...) THANK YOU Wayne and THANK YOU Bay Area Drainage!!! read more

The guy who showed up to scope the work was dismissive and did a cursory (less than 5 minute) look around. He didn't take measurements or ask any questions. He said I should have done this 10 years ago when I'd previously considered this work. Attempts to follow up and obtain the quote I'd been promised were unsuccessful. Even the receptionist said - I'll call you right back and I'm still waiting for that call (two months later!) read more

This company is beyond great. We live at the bottom of a big hill so water intrusion is a result of gravity. Twice they have put in French drains for us and both times we were impressed. The first time, decades ago, they created a French drain WITHIN our house and they had to carry out dirt, and rocks internally but there was zero mess. Zero. The wall to wall carpet was completely covered. That French drain solved the water leakage in our lower storage area permanently. /This time we finally decided to tackle the OTHER side of our house where we have had an annual, persistent wet winter mess due to water intrusion into our lower garage, (dirt floor) which we use as a potting shed. The owner said we could do a 5' deep trench or a 10' deep French drain. At 10' he could guarantee dry soil; at 5' probably. We asked what he would do on his own house. He said:"I would do 5' and take my chances." We asked for 5'. Unfortunately once they dug down that far an old, clogged, broken clay pipe French drain from the 1930s was discovered. It was completely clogged and could not be used. So we HAD to go with 10' in order to take that out. A 10' moat encircled the front of our house for several weeks while they dug out the old drain, installed the new drain, covered that with French drain cloth, covered that with gravel, then dirt/top soil. Large plants had to be moved, and temporarily replanted, most of which survived. When the project was done you would never know what was done. We are so relieved to have this project done and the problem solved. We can not recommend this company highly enough. Professional, courteous, and competent. read more

Our experience echos what many others here have said. Wayne came out, and the minute I walked out the front door he already had an attitude. Asked what he was doing there, and his tone and demeanor were just so OFF AND RUDE. I felt like I did something wrong! I didn't even get a chance to show him the issue, as he was inspecting a sump pump telling us how horrible of a job the contractors did (ok cool, then tell us how much to fix it - YOU ARE THE EXPERT??!!) Then my husband came outside and they started getting into it. He jumped in his car, slammed his door, cursed at us and sped off. The basement is what needed his attention with multiple areas impacted. If he doesn't want work, just be upfront about it -- geez never have I been treated so rudely by someone I am TRYING TO GIVE MY MONEY TOO!! read more

I don't know what's wrong with the company but when my dad wanted to get a quote, he accidentally booked B.A.D right behind another company's person for a quote. The guy from B.A.D came and was irritated, did the same thing as other 1-star reviews here say. Seemed disinterested and all. Then despite us using time to show the guy around, he straight up ghosted us afterwards. We had a pretty big project we wanted done but I guess the company is picky, downright rude for no communication, and just irritated that they might have competition??? Okay...bye Felicia. Go find a less competitive area then. read more

During the Winter of 2023, you know the never-ending winter, we asked Wayne to come out and take a look at our drainage issue. This was in January and they were already booking up fast. The job actually started at the end of May due to their backlog. Wayne's quote was extremely competitive and the details in the quote were first rate. We had a sub-drain installed in our garage that led to a new French drain around the back and then terminated at the gutter. A lot of hard, dirty work. The work was started and completed on time. Carlos and his team did an awesome job. The amount of dirt and debris they pulled from our home was incredible. What astonished me was the care they took for not only our landscape but our home too. With very, very little landscape damage (two bulb plants I think) the landscaping was untouched. They also cleaned up daily. Incredible. They told me what they would do, did what they would do and finished well. Bay Area Drainage will get all my drainage work moving forward. Thank you! read more

We required an extensive drainage renovation outside our house. The work took over a week , and required replacing old 4inch drains with 6 inch heavy duty PVC. Dave and his crew did a great job, and finished with the yard showing little sign of all the work that was done. We had some call backs on broken sprinklers which were repaired quickly. I would highly recommend Bay Drainage for any drain job you might have. They were very professional, neat, and stood behind there work. read more

During an extremely wet winter this year, we had devastating water intrusion in our crawl space and lower living area. This week, Bay Area Drainage finished installing a 2-tier french drain system for our south Walnut Creek home. They were one of 3 companies who gave us bids. All the bids were within a very small range (Bay Area Drainage was in the middle of the other two). We selected them due to other Yelp reviews, Diamond cert (not entirely sure what that is), and we liked Wayne's plan for handling water collected in an outdoor planter area better than the others. We were originally told that their backlog was 10-12 weeks. Turns out it was about 5 weeks longer than that. I had to exchange a few calls and emails in order to lock down a date after their original start date estimate had passed. However, the work was worth the wait. Each day the crew showed up before 7:30a and completed around 3p. They were all very professional and competent. Wayne originally estimated it would take 11-15 days. They finished their initial work in 6 days. I had to ask them to come back to finish work in the planter area, which they did the following week. The confusion was due to a miscommunication about the scope of the work. It wasn't entirely clear in the written agreement. However, they handled the discrepancy to our complete satisfaction and finished that additional work in only one day. Overall, we could not be happier with our new drains. Our yard, crawl space, and planter area look better than they did before they began! Landscaping and irrigation lines were reinstalled and the foundation was properly waterproofed. I'm worried that, after making this huge investment, we will begin another long drought. If not, I'm confident that our basement will remain bone dry through all future record rainy seasons. Thanks guys! We highly recommend Bay Area Drainage. read more

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Wayne and his team, Mara, Paul, Nestor and Nestor's co-worker (don't know his name) responded immediately when I called about water under my house in my crawl space. We have an atomic storm coming and they identified the problem and came back the same day to hook up a temporary drain pipe so I wouldn't flood. I was so panicked and I feel so much better they are on the job. Also, Wayne quoted me a less costly fix rather than a full blown French drain for which I am so grateful. In 2017, they installed a partial French drain that has held up beautifully. Paul even cleaned out the drains and gave me advice on how to maintain them. Thank you! read more

Dave did our family a solid and came out to review a possible drainage problem under our house. Rather than try to sell me a costly drainage solution, he noted that our house had a plumbing problem, not a drainage problem. Two other drainage contractors pitched me super expensive drainage solutions when in reality, we didn't need them. I appreciate Dave's long experience and honesty! read more

Bay Area Drainage came out to evaluate the water issue that shows up in my basement when it rains. Dave was personable, very knowledgeable and extremely helpful. I can not afford the work that needs to be done right now but he gave me some great tips to bandaid the problem in the meantime. I am grateful for the input he gave me. I highly recommend this company! read more

Was referred by two prior clients of theirs. The owner came out to give a quote, spent about 2 minutes and seemed very disinterested. On that alone, I would ordinarily call it good, but my friend said he was that way when quoting, but on top of everything for the work, so I let it go. I get the quote and it is reasonable, but I need them to clarify a few things that I asked about, but were not in the quote. I emailed back saying I would like to get the work booked and can we please clarify as to the questions I had. The office manager says she will get a response in a few days. A few days later no response. I follow up, still no response. I follow up again, saying I would like to schedule and get the bid finalized. Still no response. I really don't like having my time wasted and cannot understand why the owner would waste his time to come out and give a quote to not even respond when you say you want to book the work. Oh, I was fortunately able to find a great contractor that did a great job through another referral. Messinna's Landscaping from Oakley. read more

Diamond Certified my ass!!! This place is run by a ghost with an attitude, and managed by a ditz who can't keep a commitment!!! All you'll get from these people are delays and postponements until your drainage problem is another mud hole!!! Save your money and schedule with someone who wants your business and won't waste your time!!!!!! What a horrible experience!!!! You've been warned.................. read more

B.A.D. was over the top awesome. Initial estimate fee, subtracted right from bill. Team was on time, finished early and actually came in under budget. Usually people say if you can get two of those good ... but with Bay Area Drainage, best things in life are THREE!! Thanks. Gladly recommend again. read more

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I contacted this company several times both by phone and using the online form on their website, but couldn't manage to get a hold of them. They either have gone out of business or they must have enough work that they don't feel like showing the basic courtesy of responding back. read more

Disinterested and no follow through seem to be a common issue with this company. Wayne Ortland came out and literally spent 13 minutes (maybe) surveying our drainage issue. Left his card and promised a bid in a couple of days. Never to be heard from again. Why waste my time and yours? If you don't want the work it seems like good public relations to at least let someone know you aren't interested in the business. read more

I'd really like to give them 6 stars... they were a pleasure to work with and did an amazing job. We had Bay Area Drainage create a french drain system around our entire house as well as deal with the outflow of water off of our (fairly flat) property. Javier was the foreman for our project. I was very impressed and delighted with how our project was handled from the time he and the crew started until it was completed. Javier was always available to answer question when I had them, and solve problems when they came up. He listens to concerns and requests/preferences and handles everything in a calm competent manner that I found reassuring and relaxing to work with. The crew were very friendly and professional and did a great job with everything. We no longer have water in our basement when it rains (yay!), nor a small lake outside our back door and the water from downspouts and various parts of our yard is flowing away smoothly. I would recommend them without hesitation. read more

I couldn't have been more impressed by Wayne and his crew. All the drainage companies this year were slammed and yet he was able to help us out when we had water coming under our house and into our heater vents.. It was a bad scene. His crew came and installed a sump pump prior to beginning work to alleviate the danger of the rising waters and soon after came to work long days in the rain to dig a deep trench for a French drain around the perimeter of most of our house. The system worked great and we had no damage to our house. We are hiring them to do our landscaping because we were so impressed. Thank you thank you thank you Bay Area Drainage! read more

Completed a project with Bay Area Drainage in February 2019. Throughout the entire process, Mara was very responsive to all my questions. I was told the entire project would take 12 working days. Taking into consideration a couple days were skipped due to weather (rainy season), the project completed on time. Work included temporary removal of a deck and a set of stairs, both of which were replaced well (wouldn't know they were removed if I didn't see it myself). Overall, very happy with the service I received and would recommend them again. read more

Steer clear of this business. After what I thought was a helpful inspection on our house, I've tried contacting Wayne (who must be the owner) for some follow up questions. After leaving endless messages, it's clear he refuses to return phone calls. It's been several months now. What horrible treatment of the paying customer. read more

Business must be good for these guys. I say so because I called and left a message about clearing out a storm drain and never received a call back; not to tell me thanks, not to tell me they didn't do this kind of work; not to tell me to kiss their ... nada. So I got it done elsewhere, but the rudeness not to call back must be indicative of their business values. So, use them at your peril. Good luck. read more

If I could give this company zero stars, I would. Although initial work is acceptable, any follow up or follow through is non existent. The project manager is clueless and there's so much miscommunication between their employees. The prices are competitive, but it's just not worth the time and rework. read more

I have had several contractors do work in my basement to try and solve the drainage problem. Wayne gave me a reasonable price to give me a dry basement, not to do something that he thought "might work" but didn't completely solve the problem, as the others had done.I am on a tight budget, so he came up with a couple of less expensive solutions that were both creative and worked for me. I am disabled and he and his workers went over and above, moving my personal belongings out of the way so they could dig a trench and put a drainage system in. When I had water again, they were out to my house lickety-split to dig another trench, no charge. I am surprised at the other review, because Wayne has been extremely responsive, professional and best of all, HONEST, which is hard to come by nowadays. Great value for the price, and they left the place immaculate each time they worked here. I have contacted him a couple of time with questions/concerns, and he has either been right out or helped me over the phone immediately. read more

We had a french drain installed all the way around our new house (big job). Wayne came to quote and seemed somewhat disinterested, but also seemed to know what he was doing. He was very dismissive (I think correctly) about previous drainage efforts at the property, and promised us the real thing. The guys who came to do the job knew exactly what they were doing, impressively operating heavy machinery immediately next to our windows without incident. All in 100+ degrees. At the end, we're all set and just waiting for rainfall to make sure it all works. :) If there was one thing they could improve, it'd be to do a final tidyup at the end. They were pretty good about everything, but I had to go around and pick up a few used sharps (razor blades, saw blades), odd bits of trash, and a few bits of leftover rubble. Great team, would book again. UPDATE: Dropping back to 3 stars. The electrical work on the sump pump keeps tripping the GFCI outlet. I've called them out a few times and they've not done anything. Advice online suggests that a GFCI outlet isn't appropriate, so now I need to hire an electrician. read more

Good luck getting them to follow up with you. Our situation pretty much echoes Susie T's. They came out, spent a few minutes here, without even addressing what we asked of the estimator. We were promised a quote within a couple of days and never got it until we called him. We asked him to come out again, so he could talk to our neighbor too, and he didn't call back. read more

Bay Area Drainage replaced my driveway and side yard with pavers. They used the concrete from the old driveway to construct some terracing and a retaining wall in my backyard along the creek. The total cost of the job was more than competative. The owner, Wayne, office staff, Kristi, and workers were all professional and very responsive. The work was well done. They kept me appraised of each step along the way and the job site was left clean each day. They took care of details we didn't discuss like the sprinkler line and replanting some displaced rose bushes. All of my concerns were resolved to my satifaction. They came highly recommended by my neighbor and lived up to my expectaions. read more

The estimate and proposal were straight-forward. The crew was professional and friendly. The end product was amazing. Bay Area Drainage corrected a flawed drainage system installed by a general contractor. Previously, we'd had water pooling up under our house, especially after heavy rains. With the drainage system from Bay Area Drainage, our crawl space stays completely dry on the surface. When I checked during yesterday's crazy storm, when neighboring areas were getting flooded, our crawl space didn't show any signs of moisture. They use common sense solutions, and their quality of work is high. They later installed a new drainage system at a family member's house (again to correct a faulty system installed by a general contractor). Again, Bay Area Drainage was terrific. As when working with any contractor, you need to be a little flexible about the timing. They'll provide an estimated start date, but their schedule might free up earlier, or they might be delayed. The good thing is that, once they start, they work diligently and quickly and often get the work done much faster than estimated. They're also nice people to have around. read more

Bay Area Drainage is the absolute best! They completed a large field turf area for our school and finished it WELL under schedule with professionalism and excellence in craftsmanship. Wayne, the owner, knows his stuff very well and is great to work with and his office is very responsive. The workers on site were tireless and worked with incredible efficiency. Not only that, they left the place spic-and-span. I am so very glad that we used Bay Area Drainage- would go with them in a second. read more

We had Bay Area Drainage put in a french drain along the back, uphill side, and partial front of our house this winter, and they also installed new subsurface drainage tying in the roof downspouts. Wayne was very helpful explaining the bid and the job before we went into contract. Javier and his crew then did a great job once the weather held off long enough for them to get to work. They completed the job with no surprises, faster than expected, and cleaned up our property every day before they went home. Glad to have this project complete and happy with the result. read more

Bay Area Drainage just did a job for me at a rental house I have in Walnut Creek. They did a great job again, took longer than planned (When Wayne met with me for the bid he told me he was incredibly busy and that it would take longer than normal, so I was warned). I had 2 concerns, the new renters and the neighbors. The crew communicated with both parties, the job was kept incredibly clean and everyone was happy, even though there was more work than planned Would recommend to anyone, not the cheapest outfit, but I feel you get what you pay for. I'd rather pay once to have it done right than fight it again down the line and my house in Lafayette has been perfect for going on 2 years now. read more

What a great experience we had with Wayne and his crew at Bay Area Drainage. We had our entire backyard torn out and redone. Wayne took care of everything including the design. His men were so nice and they kept our yard area very clean throughout the project. Wayne was extremely professional and I would recommend him to anyone. read more

We interviewed about five different landscapers, but we ultimately went with Bay Area Drainage because we liked the work they did on our friend's yard and they were the most reasonable in cost. There were a couple other landscape companies who came in cheaper but after going through an interior renovation and working with "bargain deal" contractors, we learned our lesson - you get what you pay for! Don't get me wrong, the project was still expensive, but we are pleased with the results. We've even had a couple minor issues come up recently and Wayne, the owner, has been great about sending someone back to the house to troubleshoot. The crew is very professional, polite and arrived on time every day. (A couple times I asked them to work around our baby's nap schedule due to the noise of their equipment and they were more than willing to accommodate us!) Plus, they're all FT employees which made me feel good that they use skilled laborers. Wayne even stopped by the project every now and then to check up on his team's work. Wayne works with a plant expert, Paul Perillo, who was essentially the "designer" for our backyard. He's incredibly knowledgeable about trees/plants and made recommendations on what would work best in our yard - namely things that were drought- and deer-resistant and low-maintenance! He's not a professional designer, but he has a ton of experience and had some good ideas. I thought he did a nice job with our yard. The one criticism I have is the lack of detail in their quote/contract. We had discussed installing bark in the back half of our yard and we assumed it was included in the quote. However, after the project started, we were told that it was not included. Unfortunately we didn't have anything in writing so the back half of our yard looks unfinished. :( Overall though, we had a good experience with BAD. When we tackle our front yard, I will definitely call them again. read more

I have had Bay Area Drainage work on three big jobs for my and I am very happy with the work. Ten plus years ago they did a french drain around a investment property and it still is working great. This last year they put a french drain and leach field at my primary residents, great job! Know they are putting in a paver driveway for me. Great group of guys! read more

After getting multiple bids and consulting past customers, we chose to go with Bay Area Drainage for our much awaited yard renovation. Having had experience with different companies for past projects, I can honestly give Bay Area Drainage a full five stars. Wayne was personable, experienced and always available for questions and input from the proposal through the end of the project. The site manager, Javier, was equally personable, professional and respectful of our home. The crew arrived on time daily and always put in a full day to get through our project on time. We were made to feel that our project was their priority, not at all the experiences we'd had in the past. At the end of each day, the property was cleaned and fences secured until work would begin again the next morning. When one of the deliveries was delayed due to unforeseeable circumstances, the crew showed up on a Saturday morning to help stick to the original timeline. Everything came in on budget as promised and both wayne and Javier made themselves available post project for some add ons we chose AFTER the project was completed. I would absolutely use Bay Area Drainage again and recommend their services to anyone looking for a high quality, locally owned business. read more

Bay Area Drainage, Inc - Plumbing Near Me - Moraga, California

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Bay Area Drainage redid our entire front yard along with laying pavers in the driveway. They showed up every day on time and cleaned up each evening. Everyone we dealt with was polite and professional. Our project was finished ahead of time. Any follow up that was needed was promptly taken care of. I would highly recommend Bay Area Drainage Gloria Murphy read more