NOT AS ADVERTISED. Dangerous, Disorganized, and a Complete Rip-Off…read more
I genuinely cannot believe this is an attraction being sold to the public. Hallways of Horror was advertised as a haunted house experience, but what we actually encountered was an incredibly disorganized, underwhelming attraction with some seriously questionable safety practices.
First, there was absolutely no coherent storyline or sense of immersion. Rather than allowing guests to explore and experience the haunted house naturally, an employee quite literally WALKED US through the attraction, telling us verbatim where to go, what to do, and how to complete each objective. Any supposed scavenger hunt element was completely pointless because we were essentially handed every answer. The final objective was an absolute joke. There was no suspense, no meaningful challenge, and virtually nothing resembling the experience advertised.
The physical condition of the attraction was even more concerning. Escape room props and equipment were scattered throughout nearly pitch-black areas, creating significant tripping hazards. It would have been incredibly easy to fall, injure yourself, or accidentally break equipment that you couldn't even see. This was not intentional horror-themed set design. It was a poorly organized environment with very real safety concerns.
But the most alarming part? Employees were operating what appeared to be a gas-powered chainsaw and directing the exhaust toward our faces. The following day, I began experiencing breathing issues. While I cannot definitively establish the cause, the timing and circumstances are extremely concerning. I take potential exposure to engine exhaust seriously, and this is a matter I intend to look into further.
We were also chased outside in the rain, across wet surfaces, introducing yet another completely unnecessary slipping and falling hazard. There is a difference between frightening guests and putting them in potentially dangerous situations.
I do want to give credit where it's due: SOME of the scare actors genuinely seemed to be doing their best with what they had to work with. A few put real effort into their performances and deserve recognition for that. Unfortunately, even enthusiastic actors can only do so much when the overall attraction lacks direction, organization, and proper execution. My criticism is primarily directed at the experience being sold and the decisions behind its operation, not the individuals who were clearly trying to make the best of it.
After this experience, I decided to research reviews of the company's other locations to see whether we had simply caught them on a bad night. Unfortunately, I came across other customers describing similarly disappointing experiences. My concerns do not appear to be entirely unique.
The entire attraction felt like a collection of leftover escape room props thrown together in the dark, with employees improvising their way through the experience. No meaningful storyline, no proper execution, and certainly nothing that justified the price of admission.
What frustrates me most is the enormous difference between what this company advertises and what customers actually receive. In my opinion, the experience is a complete rip-off. I find it difficult to believe that management could be entirely unaware of the condition and quality of the attraction being offered.
I strongly recommend saving your money and going elsewhere. A disappointing haunted house is one thing. An attraction that raises legitimate questions about guest safety, particularly regarding potential exhaust exposure and physical hazards, is something entirely different.
I hope management takes these concerns seriously, because some of what we experienced warrants far more than a generic apology or a complimentary return visit.
Hallways of Horror? More like Hallways of Hazards.
