Went in to buy new headlights. Joshua, the assistant manager offered to install them. I needed a…read morenew battery and he installed that as well all for free. Wonderful service.

I never even knew that we had an O'Reilly in Corvallis. We do…read more I was talking to my mechanic about an item I wanted him to do when my vehicle was in for service. My mechanic suggested I just go to O'Reilly. My mechanic said they could help me figure out what part I needed and even help me install it or just install it for me. Sounds good. It's across town, but off I went. The store was clean and tidy. There were a couple staff members, and one offered to help. I think her name was Erin. She wasn't immediately able to locate the part based on the numbers I had brought in from the part. She came out to my vehicle with me and had a gander. We went back in, and she pored over the computer trying to find the right part. She did find something that looked close, but it was chrome and not quite right. Rather than just have me wait, she offered to keep looking and call me when she found something. The entire experience was pleasant. I felt valued. Their staff wanted to make sure I got what I needed the first time. They didn't just want to sell me something and shuffle me out the door. They smiled. Yep. They smiled. I will go back when I need some auto parts. Thank you for treating me kindly, for smiling, and for looking for the part I need. More retailers could learn from this example.

ATT: John Torrey RE: Employee Peter Yeager…read more I went in today and got a new battery for our 2015 Subaru Outback. Peter Yeager assisted me in assessing the current battery, was very friendly and went above and beyond in providing excellent customer service. I am most impressed with Mr. Yeager; he is kind, he is a great representative of your company and should be recognized accordingly. I have purchased a new battery for our other vehicle, a 1991 Ford 250 Pickup and was greeted in the same way as Mr. Yeager. The young man then was Devin. Both of these two gentlemen are wonderful representatives of Battery X-Change. I remain a loyal and appreciative customer. Thank you Mr. Yeager, you made today's transaction a pleasure! William "Billy" Hoffman Albany, OR.

If you need any type of battery service, Go and see Pete. Service have alway been #1 priority and…read morebest pricing in town. Been going here for years.

Well I took a nap in my truck. They got my terminals replaced and looking professional!read more

Batteries northwest buyer,,, keen,,, was caught selling 2 1/2 year old batteries as brand new…read more This was discovered in September 2025 and he refused to correct it. He ordered staff to continue to sell the batteries as is. The store that discovered that Keen was lying and misrepresenting his batteries discontinued their account. Their are many other accounts that have stopped using their batteries. Keen comes across as genuine but he misrepresents the true life of the battery's he sells. Other companies have noticed the drop in battery integrity.

Quick, friendly, professional service, no waiting, Replacement only took 15 minutes!read more

Great Service, tested all my issues, diagnosed what was wrong and resolved it! 5/5 would go for…read moreelectrical related issues again!

I stopped here today after my car's battery died yesterday. They were recommended to me by a…read morefriend. I drive a 2019 Subaru Outback and it had the original battery so it was long overdue for a replacement. I called ahead of time to make sure they had one in stock and they did, so I stopped by a couple hours later. I was immediately greeted by a very friendly gentleman who showed me where to park. He had me pop the hood and checked my alternator, then went to get a new battery. He went to work on replacing it after checking the settings in my car. Once he was done he cleaned up the battery acid from my old battery corroding and I was good to go. It came out to a total of $180, $170 for the battery and $10 for install. The man who helped me was very friendly and knowledgeable. He told me what he was doing before he did it so I knew what was going on. He didn't talk down to me because I'm not a man a which was a welcome relief. Note that they won't work on Subarus if they were made in 2020 or later due to how Subaru batteries work now. I didn't catch the whole explanation but it was good to know. The place itself is small and easy to miss but they have everything you would need battery-wise. They do installs for you and make sure it's all working, all for a very good price. I will definitely be back!

Never again. Mac's…read moreused to be a great place to buy a car battery. However 2-3 years ago the business changed ownership and they moved locations. Long story short, I purchased a car battery and it failed while under warranty. My car had not been started for over a week. I jump started it and then took it to my mechanic that I have used for years. He did 2 different tests, and told me both tests showed the battery was weak and I would need a replacement. Note...my mechanic doesn't sell batteries. He gave me 2 computer read-outs that showed the battery was weak. I took my car back to Macs and told them what had happened and also told him that my mechanic had said the under-warranty battery was weak. This battery had been purchased from Macs less than a year, so it was under full replacement. First the guy at Macs suggested there must be some type of "draw" on the battery. I told him my prior Battery from Interstate lasted around 4 years so if there was a "draw" it just started to "draw" with the new battery. Then the Mac's guy did some testing and said the battery was still good and not weak. Then I showed him the mechanics report that showed 2 different methods of testing, both showing a weak battery. That's when the story changed and Mac's grudgingly replaced my battery. Then, 1.5 years later with the Mac's replacement battery, and not starting the car for a bit, the same thing happened again. Again, I took the battery to my mechanic and again, he ran 2 separate tests. This time he said the results of one showed it was "average" but the other test said he said showed low. No I'm not going back to Mac's for a replacement. Mac's has lost my business. Bottom line, based on them suggesting there was nothing wrong and me showing 2 reports saying they are low, I don't trust them. I went to a store and bought an AC Delco that has a 4-year total replacement warranty. It costs more than Mac's, but I expect it to last 4 years...even when I haven't started my car for a week.

Beware store policy! Drove my RV in, main engine battery…read morekept dying had to use combo switch to get it there. Duracell Ultra group 65 from 6/25 *batteries plus brand. They tested it and told me in order to use the 24 month warranty, since it was at 11v, I would have to leave it there so they could charge and then test it or I go home, take it out and bring it back. Or buy another one, if the old one charges up then I have two batteries...ridiculous, I was told thats STORE POLICY! What if its your only car....what if your on vacation! Don't waste your $$$ here. Go to Auto Z, under warranty they will test replace and install it for you. FYI Store manager, I have a boat (3 batt), RV (3 batt), 2 car batts.....your done with my business, so post your apology.....lol

I called ahead to confirm they had a replacement fob for my car, and Chris assured me they did…read more Since my car battery was dead, I paid $75 to have it towed there from about 30 minutes away. Chris said he'd have the key cut and programmed in 30-45 minutes and would call when it was ready. He never called, so I reached out myself--only to learn that he couldn't program the fob and had actually cut the key incorrectly, making it unusable. After telling me this, he just moved on to another customer as if my needs had been sufficiently met. Were it not for Ed, a more experienced associate, I would have effectively been stranded 30 minutes from home. But Ed stepped in and charged my battery, got me a working key so I could get home, and later gave me a discount when I had to return for a properly cut fob. Ed was excellent and really saved the day, but because of Chris' mistakes and lack of follow-through, I can only give this location 2 stars.

Came in for a battery/alternator check, possible replacement…read more Friendly and excellent service from Armando. No push for sale, simply excellent info and suggestion after the check. I have been attempted to take advantage of at other businesses being I am a grey haired older lady who might seem an easy target. I will be returning when my car battery needs replacing.

I'll never do business with these people ever again. I bought a Noko lithium battery for my four…read morewheeler that was 200+ dollars and a five-year warranty. The battery barely made it one year and is completely dead and will not take a charge. I contacted them about this and they told me I was gonna have to go directly through Noco and they wouldn't do anything about it. So now I'm stuck for however long it takes for no code to get back with me and send it in then they're gonna have to diagnose it and then send me a new one back so I'm gonna be going weeks without a battery in my quad that needs to be running on a daily around the farm. If it's gonna be like this, why even bother using the storefront and not just go directly through the manufacturer to buy it or whatever. Hell Amazon has better customer service than this. Make sure you ask questions like who's gonna warranty your battery if you have issues before you buy it through them because if they're not gonna warranty it or take care of you then avoid them.