Went in to buy new headlights. Joshua, the assistant manager offered to install them. I needed a…read morenew battery and he installed that as well all for free. Wonderful service.

O'REILLY AUTO PARTS RULES!…read more WHILE POWER GMC TRIED TO RIPP ME OFF! OK, rewinding 1 year ago...I was having an issue with my Silverado Pickup, where the engine light came on, and said "Service Select Track" and the car was running rough. Power GMC charged me $1300 to diagnose and repair the problem (Spark plugs, wires, etc.). Then shortly after my fuel pump started acting up, and the same obligatory $1300 was quoted again. I see a pattern with their pricing, and asked why so much? They told me the fuel pump was $600 from O'reilly Auto Parts. I went to the parts store and bought the same pump for $300, and was told that they wouldn't warranty the installation unless I accepted the extra $300 shelf markup. I said I don't care just install it. Back to current times - The car was running rough last week, and I went back to Power and said, "Hey I just had this fixed and it is giving me the same issues". He gave me the exact speech about: diagnosis $180; Spark plugs, etc. $1300. So I went back to O'reilly to price out the parts, and the Lady there was a beam of light from heaven! She was so knowledgeable about car issues that she talked me into fixing it myself. So I went to Amazon and ordered a diagnostic code reader $38, and got the code from the reader "P0301" - Misfire on Piston 1. Went back to O'reilly and bought a spark plug for $1.90. It took 10 minutes to replace the spark plug in their parking lot, and guess what? The engine codes reset after driving, and the car runs great! I did the same repair job that power did for $1300, and for a total cost of (Drumroll Please)... $39.90. And it only took me 10 minutes! I was livid! They held my car for over a week to make me believe that they were doing a lot of work. When the reality set in, I was very sure that those people are the most dishonest people on the planet. Mechanics in general prey upon unsuspecting customers who are not mechanically inclined. They markup their parts almost double, and lie to your face about small repairs that they know would be easy to fix yourself. Don't believe them!!! And, do not accept their obligatory $1300 service fees. Question them, and ask for a breakout pricing list of any work they quote you on. Do not believe anything they say. They lie, they lie, they lie... BUT O'REILLY AUTO PARTS WILL HELP YOU GET AWAY FROM THEM! FIX YOUR OWN CAR WITH O'REILLY AUTO PARTS!

ATT: John Torrey RE: Employee Peter Yeager…read more I went in today and got a new battery for our 2015 Subaru Outback. Peter Yeager assisted me in assessing the current battery, was very friendly and went above and beyond in providing excellent customer service. I am most impressed with Mr. Yeager; he is kind, he is a great representative of your company and should be recognized accordingly. I have purchased a new battery for our other vehicle, a 1991 Ford 250 Pickup and was greeted in the same way as Mr. Yeager. The young man then was Devin. Both of these two gentlemen are wonderful representatives of Battery X-Change. I remain a loyal and appreciative customer. Thank you Mr. Yeager, you made today's transaction a pleasure! William "Billy" Hoffman Albany, OR.

If you need any type of battery service, Go and see Pete. Service have alway been #1 priority and…read morebest pricing in town. Been going here for years.

Well I took a nap in my truck. They got my terminals replaced and looking professional!read more

Batteries northwest buyer,,, keen,,, was caught selling 2 1/2 year old batteries as brand new…read more This was discovered in September 2025 and he refused to correct it. He ordered staff to continue to sell the batteries as is. The store that discovered that Keen was lying and misrepresenting his batteries discontinued their account. Their are many other accounts that have stopped using their batteries. Keen comes across as genuine but he misrepresents the true life of the battery's he sells. Other companies have noticed the drop in battery integrity.

Quick, friendly, professional service, no waiting, Replacement only took 15 minutes!read more

Great Service, tested all my issues, diagnosed what was wrong and resolved it! 5/5 would go for…read moreelectrical related issues again!

I stopped here today after my car's battery died yesterday. They were recommended to me by a…read morefriend. I drive a 2019 Subaru Outback and it had the original battery so it was long overdue for a replacement. I called ahead of time to make sure they had one in stock and they did, so I stopped by a couple hours later. I was immediately greeted by a very friendly gentleman who showed me where to park. He had me pop the hood and checked my alternator, then went to get a new battery. He went to work on replacing it after checking the settings in my car. Once he was done he cleaned up the battery acid from my old battery corroding and I was good to go. It came out to a total of $180, $170 for the battery and $10 for install. The man who helped me was very friendly and knowledgeable. He told me what he was doing before he did it so I knew what was going on. He didn't talk down to me because I'm not a man a which was a welcome relief. Note that they won't work on Subarus if they were made in 2020 or later due to how Subaru batteries work now. I didn't catch the whole explanation but it was good to know. The place itself is small and easy to miss but they have everything you would need battery-wise. They do installs for you and make sure it's all working, all for a very good price. I will definitely be back!

Call and got a estimate in 2 mins showed up 10 mins later…read more all the guys here all cool as f chatted with them for maybe 10 mins or less paid and left with a brand new battery installed in 10 mins or less Super fast great deal great customer service "and that's hard to find right now" Support small biz 11/10 service 5*!!!

I'd walked away from another well-known electronics repair place that wanted me to have them…read morediagnose the problem with my iPhone (for a stiff fee) but who told me that they didn't do the repair that it probably needed and that nobody in town would do that repair. The next day I called Batteries Plus Bulbs after checking their web site and seeing that they did a full range of repairs. I arranged a time and walked in with the phone. I was greeted and the tech listened to my description of the problem (wouldn't charge). He said he could replace the charge port if needed and would test the aging battery. I came back in two hours -- the battery had been replaced and the charge port only needed a careful cleaning. The total bill was about the same as the proposed 'diagnostic test' at the other store! The service was good; there were several techs working the counter. Nobody tried to 'up-sell' me services I didn't need. Fixing phones seems like a difficult job, but they met my needs quickly and well.

Beware store policy! Drove my RV in, main engine battery…read morekept dying had to use combo switch to get it there. Duracell Ultra group 65 from 6/25 *batteries plus brand. They tested it and told me in order to use the 24 month warranty, since it was at 11v, I would have to leave it there so they could charge and then test it or I go home, take it out and bring it back. Or buy another one, if the old one charges up then I have two batteries...ridiculous, I was told thats STORE POLICY! What if its your only car....what if your on vacation! Don't waste your $$$ here. Go to Auto Z, under warranty they will test replace and install it for you. FYI Store manager, I have a boat (3 batt), RV (3 batt), 2 car batts.....your done with my business, so post your apology.....lol

Came in for a battery/alternator check, possible replacement…read more Friendly and excellent service from Armando. No push for sale, simply excellent info and suggestion after the check. I have been attempted to take advantage of at other businesses being I am a grey haired older lady who might seem an easy target. I will be returning when my car battery needs replacing.

I'll never do business with these people ever again. I bought a Noko lithium battery for my four…read morewheeler that was 200+ dollars and a five-year warranty. The battery barely made it one year and is completely dead and will not take a charge. I contacted them about this and they told me I was gonna have to go directly through Noco and they wouldn't do anything about it. So now I'm stuck for however long it takes for no code to get back with me and send it in then they're gonna have to diagnose it and then send me a new one back so I'm gonna be going weeks without a battery in my quad that needs to be running on a daily around the farm. If it's gonna be like this, why even bother using the storefront and not just go directly through the manufacturer to buy it or whatever. Hell Amazon has better customer service than this. Make sure you ask questions like who's gonna warranty your battery if you have issues before you buy it through them because if they're not gonna warranty it or take care of you then avoid them.