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    Battery Systems

    2.3 (3 reviews)

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    4.2
    (42 reviews)
    1.7 mi

    Every stat is for Luis. He was very professional and kind in his explanation. I appreciate his…read morecourteous manner.

    I only shop O'Reilly's locally if i need something ASAP other than that i shop on Amazon or Walmart…read moreonline for automotive goods. This place is overpriced on a lot of items and they charge 3x as much for.I paid $11 for the item I came in here to get which is $7.99 at Autozone,but i was right next door at the carwash so I guess i paid for convenience. A $1.25 hot wheels car goes for $3.49 and $10 for a 5 pack I usually get for about $7.99. I had to tell my grandson no to getting an Indy hot wheels that was $11.00 for an $7 car. So they will definitely stay right there until they drop their prices. . Not a bad visit but it is expensive in here if you're in a rush get it here but if you can wait do some price comparison before you purchase anything here. Customer service here was horrible today because the 3 men working here looked at me as if i wanted to stand and wait as they gossiped behind the counter possibly ignoring my existence. JoJo came from the back of the store to help 2 female customers and myself out all while the other 3 looked like Caltrans workers watching JoJo do the shoveling as they leaned on their shovels gossiping about something. I was about to ask for a price match to see if they did it but I was already frustrated by time I made it to the register. Overall an ok visit but Ill definitely wait for JoJo to star checking people out before I head to the counter next time.

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    3.7
    (18 reviews)
    3.1 mi

    I had a frustrating experience at O'Reilly Auto Parts…read more I came in for a simple purchase, a car fuse, and found myself about 15 people deep in line. Several customers ahead were engaged in longer part consultations at the counter, which slowed everything down. I asked a team member if there was a separate line for quick, over the counter purchases. I was directed to the same line, with no alternative option. Key issues: No separation between quick purchases and detailed consultations Long wait times for simple transactions Inefficient use of staff during peak demand There were at least 4 to 5 customers ahead of me making quick purchases, yet all were stuck waiting behind lengthy consultations. This created unnecessary delays. If the goal is to improve in store sales and customer experience, consider: Assigning one staff member to handle quick purchases Creating a separate line for simple transactions Managing consultation flow more efficiently This process needs improvement. Walked out and left the fuse behind. I made my purchase on Amazon for a lot less with overnight delivery.

    We needed some parts we couldn't find at AutoZone. We stopped at O'Reilly's and JR I think his name…read morewas. Best cool guy ever. He is very knowledgeable. He explain everything so well to our understanding. Amazing Amazing people person. I will come back to the Chester location. I call him. I tell him what we are working on and he checks the closest location for us and the part. We do t even mind driving to him. He makes us feel like family. I was just amazed at his Customer Service skills. I have not had any Customer Service anywhere since Covid. It just made me feel so appreciated as a customer.. five stars for the guy!

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    Battery Systems - batterystores - Updated June 2026

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