Shout out to these guys I came in last year with a buggy phone the same problem reoccurred today…read more The staff not only remembered me from last year but sat down and helped me fix the glitch without trying to coax me into buying a new phone. Best believe when the time comes I will be upgrading my phone from this location.

Customer service was horrible. The store is operated by Russell Cellular but reflects badly on…read moreVerizon. The manager is not open to feedback about the store even when it is offered calmly in an empty store. If you are not there to make a purchase right now, you are "wasting his time". With that attitude, no wonder the store is "on the chopping block". I will never go back. I will drive to Brunswick, which is also a Verizon Store operated by Russell Cellular.

was a great experience dealing with both Hunter and Russell!showed me my options and let me take my…read moretime deciding and answered all my questions.no pressure at all just straight facts on the mowers.id have no issue ever returning or recommending this place.even the other staff while i was in there was polite and helpful.great place and great staff!!

If I could give less than a star I would. The customer service is very poor (Especially Hunter) and…read morethey charge an arm and a leg. I called three weeks ago to get a repair and service done. I was told that it would take about 2-3 weeks to get my lawnmower looked at for a quote. I was fine with this because I understand that this is peak season, so I waited patiently. I was explained the fees and such and expected around $300-400 for everything. Anyway, I waited the almost three weeks and called back to see the status on my quote. Hunter did not give me a definite answer immediately and said he would call me back. I waited three days with no response. (apparently someone typed the wrong phone number.) Somehow the repairs/service then went up to about $760 dollars for new blades, a spring service and a belt replacement. I respectively declined after speaking to a few people about my quote. My lawnmower brand new is around $1700. After declining, Hunter said he would call me back with another quote for the pick up fee and the diagnostic; which I am not sure why they need to call back for that. The diagnostic fee and the pick up for the lawnmower ended up being over 100 dollars, which I find ridiculous. (My father in law is picking up the lawnmower at the shop now, so they never had to even bring my mower back to me.) I doubt the diagnosis took the techs very long and this fee was never explained at the beginning. I asked Hunter if that fee was added after I decided not to do business with them and that is when Hunter began passive aggressively arguing with me. I tried cutting him off saying I was just voicing that I feel like their services are way too expensive and Hunter continued to argue with me. At one point, I had to tell Hunter that I found him very unprofessional that he was still arguing with me after I began giving him my credit card information. His response was "I would expect a comment like that from you". That is not how you treat customers period, even if the customer decided that they were too expensive. Most of my life I worked customer service and was a manager in the optical field for five years. When customers complained that my products were too expensive I just listened apologized and kept it moving; never would I of argued with them! That is a lesson Hunter needs to learn. I hope anyone who reads this finds a better lawnmower repair shop with better customer service, a faster turn around time for quotes, and one that has fairer repair/service rates!

Matthew gave the best customer service I think we have ever had. He helped us along the way with…read moreour UBox service. Gave us quality recommendations and offered to help us find a resolution if the furniture didn't fit inside the UBox's. I strongly recommend this place because of Matthew alone. He really went above and beyond to make sure we were taken care of and everything was right for us.

Very helpful and professional service at this store. I have…read morerented a truck and trailer from uhaul in chantilly and was very convenient to be able to drop it at night time and just go.

Excellent service. Huge selection at the lowest prices. Staff are extremely knowledgeable and…read morealways pleasant. This is my favorite vape shop. Highly recommend!

The employees here are so sweet & are very helpful with picking things out! They have a very LARGE…read moreselection of vapes and glass art pieces!

I have a 2012 Ram 1500 with a misfire on cylinder 8. After replacing the spark plugs and coil with…read moreno improvement, I determined it needed a fuel injector. I purchased one from O'Reilly, but when I opened the box, it contained the wrong part -- right box, wrong injector. I returned to the store and explained the issue. The employee pulled up the part on the computer, compared it to what was in the box, and even though it was visibly different, insisted it was correct and would fit my truck. I went home, removed the old injector from my truck, and brought it in to show them. At that point they admitted the parts weren't the same. The same employee then mentioned they had been looking in the back for the correct part before I even returned, which made it seem like they knew it was wrong and were hoping I wouldn't notice. There was no apology, and they seemed irritated that I questioned them. I didn't appreciate being treated like I didn't know what I was talking about when they were the ones who gave me the wrong part.

Nice clean store on Main street in Romney. Friendly attentive staff. Will shop there again.read more

We have gone to this Costco in Winchester several times for gas while traveling on I81. It's very…read moreconvenient from the interstate and easy to navigate.

Bought tires there, even though the tires were still in warranty, Costco refused to honor it and…read morerecommended that I pay for four new tires out of pocket.

Great local hardware store. The people working there are helpful and know their stock - which makes…read moreit easy to find what you are looking for. This is the opposite of a "big box" store and (in my opinion) deserve our support.

This review is for today's visit only. I have never had somebody wait on me that was so rude. I…read moremust've gone down the wrong I'll but I'm also sure he saw the aisle that I went down and didn't bother to come help me. I was looking for dry lock which was located on the top shelf, I'm 5 foot four and was struggling to Reach and was offered no help with that either. He did tell me there is an oil based dry lock and a water-based dry lock and I asked him why would you use one over the other and his comment to me was well some houses like water, some houses like Oil. I like red shirts, you like blue shirts... It was the most humiliating an awful experiences I have ever had that true value. I will never go back when he is there again and is soon as I can find out who the owner is I will be complaining to him as well. it was the most humiliating and awful experience I have ever had at this true value. I will never go back when he is there again and is soon as I can find out who the owner is I will be complaining to him as well

Have used The Optical Center for years. You won't find better service anywhere. Try them you won't…read morebe disappointed. Joan R.

I've been going to the Optical Center for many, many years. The staff is very skilled at fitting…read moreand adjusting glasses. The prescriptions have always been filled perfectly! Repairs? That too!! I dropped a pair of glasses on a gravel road while walking my dogs. Two days later I found them after a car had run over them and done some severe damage. The Optical Center was able to put them back in shape! I appreciate the friendly and talented staff.