Easiest battery change I have ever had…read more Mark was extremely helpful, price was good, and warranty better than most. No question -- this would be my first stop for a new battery.

Friendly, knowledgeable, helpful, and honest. What more can you ask for in a battery business?read more

Wow again!! What a positive experience!! Amelia stayed with me for so long, making sure we got…read more*amazing* deals on everything. She even called a colleague to get advice about how best to do something--most people would just have said, "It looks like I can't do that," but instead she gave us such a great deal by going that extra step. She was so courteous and friendly the whole time and thanked me for my patience, even though she was showing so much patience herself. Some of the options she suggested as part of our update were such great ideas that I am giving them to my husband for Christmas! Usually going to do anything technical is such a chore, but I came out feeling like I'd got the very best deal and been treated so nicely--it made my weekend! I even told people at work they should try going there! Thank you!! (P.S. Verizon has the most complete coverage for Portland. Just sayin'!)

Got hours of patient service from Nick who helped me and my elderly mother replace her phone and…read moreget an Apple Watch for fall alerts, as well as update my phone. The process was very involved due to layers of complexity with my mother's old phone plan, a long outdated phone, etc. He stayed way past closing to complete the process. He helped find deals to make it all affordable. Hope he gets a raise and a promotion.

I'm a new driver. It was the first time car problem for me since I bought my car. First I went to…read moreLes Schwab, they checked battery and said it's bad, need to change(cost $150-$190). But next day I visited them, they checked a few things, and said "Battery is still under warranty, we'll loan new one and gonna full charge yours, then check it again". Seems my usual driving is too short for battery charging. I'm still waiting for their call, but what an amazing service!! I'm so happy they're here. Thank you. Highly recommend

Went in to replace a battery and had Very great service thanks to Chandler ! We will recommend…read morefriends to interstate.

Excellent service at a great price. The owner (Kayvon I think his name was) was committed to…read morereplacing a hard to reach auxiliary battery on my Jeep Gladiator Rubicon. Was done in 30 minutes. Would highly recommend.

I had the best customer service experience, very competitive pricing and the sense of urgency to…read moremake things right was amazing. Highly recommend!

I cannot begin to explain how thankful I was to run across CPR Cell Phone Repair/Device Doctors on…read moreGoogle. After going through a week and a half of a headache and utter HELL with Apple, Ryan saved the day and was able to fix my phone and save my information that I was desperately worried about losing. He treated me with respect and customer service, listened to me and didn't tread me like another number or a complete idiot, like Apple did. His prices are very fair and you can tell he takes a lot of pride in running is business. I will refer everyone I possibly can to this place and running a business myself I know how important it is to make your customers happy and also to refer business to people who truly care about their job and the service they provide. ***I have an 11 pro that I purchased back in Aug 2020. The phone unexpectedly started shutting off and repowering on and then wouldn't take a charge. Because of Covid restrictions, Apple was several days out, so I traveled out of town to Salem to get the phone seen as soon as possible. By the time I got there the phone was dead so they couldn't see the issue. But I explained and requested that they try putting a new battery in since under warranty. They refused because their diagnostics testing said, it wasn't the battery. I made a 2nd attempt at Apple Bridgeport where they gave me the same story leaving my only option to leave the phone where I would lose all of my information. Apple's service across the board is terrible and I will absolutely avoid going to any retail stores ever again! Call the Device Doctors - they will help you!!

I was really excited to call Device Doctors and get in touch with Ryan. I told him my issue, a…read moreChromebook which needed the screen replaced (my son broke it and it's his school computer.) I had the model number and all the information and Ryan was able to tell me the cost and how quick he could fix it for us. I said I was going to call around to get prices and repair time and he even suggested a few places, which I felt was very good business practice and made me feel comfortable. So I decided to use him for our repair and called him back to please place the order for the part. He definitely wasn't as friendly on my second call, but I just imagined he was busy. He said we could drop the laptop off anytime and so I asked my husband to do so since he was in the area that day. When he got to the address there was no "Device Doctors" he said there was a cell phone repair shop with that address. He went in and no one was there, which he thought was weird. Eventually was greeted by the cute pup in the photo and then finally Ryan. My husband said that he had very little customer service skills and didn't seem to even realize who he was (despite the fact that I said we would drop off the Chromebook and gave him all of my contact information over the phone,) when my husband said that I had spoken to Ryan. I didn't think anything of it as I thought he was very kind on my initial call. He told us the laptop would be finished on Tuesday (we dropped it off on Friday,) and it was. For some strange reason my voicemail didn't show until the next day. We were able to get a loaner from the school so it wasn't urgent for us to pick it back up. We did however, need to get an invoice for the repair as it was a warranty that we were using to get the repair done. My husband went back on Wednesday and he said no one was there. I tried calling multiple times and just got the voice mail. I finally got a hold of Ryan on Thursday and confirmed the hours and my husband was able to swing by again since he was in the area, and pick it up. However, we didn't get a repair invoice, we only got a Square receipt with the total. Since our warranty plan required a detailed invoice, I called 6 or 7 times trying to get a hold of someone and when I finally got a hold of Ryan on Friday he said he could email me an invoice if I would just text him the information. I did so, and at the end of the day on Friday I still had nothing. At the end of the day on Saturday again, no invoice. By Monday, I tried calling again multiple times and couldn't get a hold of him. I finally text and said that we needed the invoice to be able to submit our claim. And again, provided the details. Let me say this - if you're looking for customer service and you need that more than you need the repair, this isn't your spot. BUT if you need the repair you've been guaranteed for the price you've been quoted, this is it 100%. If I didn't need the detailed invoice, Ryan would have gotten 5 stars, for delivering what I asked for when he promised it. BUT it was a HUGE hassle trying to get a simple invoice to submit my warranty claim. That ran down the stars to a 3 star since it became more hassle than it was worth. We could have used a different shop, waited longer but gotten less hassle in the customer service area. I was disappointed, but I would go here for non-warranty work that I don't need within a specific time frame. He just lacked the customer service and follow up that I needed for my repair.

My vehicle has a 7 year old battery. I pulled the terminals to do some cleaning and then noticed…read morethe charging system seemed to be having an issue keeping it running at idle. The technicians ran a charging test as well as three load tests on the battery and determined that it did not need to be replaced. They also tested fluids in every cel and cleaned and reset the terminals. Since time and breakdowns are a concern of mine, I was very willing to purchase a new battery. HOWEVER, I deferred to the professionals who, after fully testing it stated that the battery was fully functional. I have purchased several batteries as well as a battery tender from Battery X-Change. They provide excellent service, advice and are very competitive on pricing. I will tell anyone that listens to support Battery X-Change!

*I live in Oregon, not Cali* I highly do NOT recommend this…read moreplace. I got my battery last year in June, and just recently found out my alternator is dead and so is the battery. It would not hold a charge and I had 3 mechanics tell me the battery was toast (and leaking) and that I needed a new one. I figured the warranty would still be an option so I brought it back to them only for them to say it just needed a 24 hour charge. They also told us that alternators don't charge the battery, which was one of the most stupid things I think I have ever heard. Honestly, I don't think you should be working at a battery shop if you don't know what the alternator does. Ultimately, I ended up having to buy a new battery from Costco because my car needed to be moved and they would not honor my warranty to give me a new one. I am now down $160 because of my new battery, have my toasted battery that supposedly charged "just fine" and "isn't leaking at all!" and shit out of luck. Again, I would not recommend getting a battery from a place that doesn't even know what an alternator does for your battery/car.

The motherboard on my gaming laptop was damaged due to dried-out CPU thermal paste, which caused…read moreoverheating and dust buildup during any game--whether old or new. Instead of replacing the motherboard--as I had been told to do elsewhere--they cleaned off the old paste and removed the dust from the laptop. The prices are reasonable. I recommend them! They also cleaned my iPhone 12 Pro Max and replaced the charging port with a new one.

I just had an extremely frustrating experience trying to get my computer fixed here. After assuring…read moreme it was fixed, I took it home only to find that it still had the issue. Then they promised me that another fix would work, so I brought it in a second time, only to be told that they had to order the part, which would be there Saturday. I planned on coming in Saturday, but the part didn't come until Tuesday. They assured me I could come in on Friday at noon and it would be fixed in 1-2 hours. I got a call at 5:15 pm telling me it was all finished, too late for me Friday. So, I came in today, Saturday (my 6th trip to the shop) feeling assured that I had finally reached the finish line. Only to find that, in spite of the Friday evening call telling me it was all ready, that they had not fixed it at all! Very inconsiderate lack of communication. The only redeeming part of the experience is that they gave me a full refund. But, here I am at square one again with a broken computer, after 3 weeks and 6 separate trips to the shop.

Replaced the hybrid battery in my Honda Civic. They had my replacement battery in stock, did the…read morework quickly and on schedule. Good people, good service, great price.

They were clear, helpful, and fast! My car has been running well for over 1,000 miles and counting…read moresince!