Horrible service. Messed up a working phone by breaking a component on the motherboard and then lied about it.

Need batteries? Well almost any retail can fill the routine need, including Batteries Plus. BUT, if you need a special battery, friends this is the place. In the past, I needed an 8 volt battery for my 1945 jeep, and this shop stocked this unusual request. Fast forward, and my need is for an 18650 battery for my electronic projects. This is a specialty battery, and local retailers do not stock it. There are online shops, but the quality of product (usually from Asia) are suspect if one reads reviews. My choice: local retailer Batteries Plus. The staff are uniformly welcoming, knowledgeable and helpful. Needing batteries of any stripe? Visit Batteries Plus! read more

I brought my mom's car in to have the battery tested. Nick (I believe that was his name) was so helpful. He had to removed several parts to get to the battery posts and the battery did not need to be replaced. He had to put it all back together and said to come back in 3 to 4 months when you are ready to replace the battery. This type of honesty is rare and I will definitely come back. read more

If I could do a no star rating THIS WOULD BE IT. I had taken my phone in because I cracked my screen and T-Mobile gave me 3 locations to choose from that I could get it repaired at. I only had a crack on the edge of the right side of the screen with two lines going across the thumb print across the phone. I was able to fully use my phone as long as i used the Pen to use on the screen. Tell me why 4 hours later my husband (who waited for it) brings me not only the same cracked phone but now it is not working at all. The technician wrote on the invoice he was having to send in to the insurance that the phone was "fully operational", and yet gives my husband a phone that cant not be turned on let alone operate it at all! The technician tells my husband that now there is damage tot he mother board and to just get with the Insurance. IM SORRY NO!!!!! Why should my insurance have to cover that..."MY INSURANCE", NO ABSOLUTELY NOT. So now i have taken it to Stop to Fix and am having to have someone else work on it it to save what I can. How does a shattered screen come out perfectly and minimal damage go in and come out non-operational? is there anyone that can answer that? When I tried to give Batteries Plus a chance to make it right, I was told sorry we can't do anything about that and call your insurance back. If you value your phone, dont take it here. They don't even care to help the new repair shop that I took it to to fix either. He needed to ask what all they tried or just get a stance on what was done and they were condescending to him and treating him like he was an idiot. Some great customer service people!! I stand to lose over 20 years of contacts and records that they just have no regard for at all. I am deeply saddened by this and it being Christmas they have not offered to make it right by any means. So, their name should be Batteries Plus Heartbreak :-( ! read more

I don't know about their other services, but do not come here for iPhone screen replacement. Their third party parts make the display more saturated, and now my battery drains so much faster than it used to. I have a 12 Pro Max and the battery is draining like an old iPhone 4 used to. Maybe worse. It's really bad. For reference, it's dropped 2% since I began typing this out. I'm not happy. My battery used to last forever, but now it's just dropping like crazy. Maybe I should have asked, but they didn't tell me beforehand that it was a third party part. Should have found an Apple approved place. Now I can't trade this in with Apple because they won't accept it with a third party screen. Paid over $200. If I knew this would be the result I would have just put that towards a new iPhone. The technician was nice and did a good job, and I'm sure they're good for their other services. This review isn't against anyone personally, just for avoiding this service in particular. Maybe they should make a point to clarify that it's a 3rd party screen, may effect the display, will void your ability to trade in with Apple, and let you know that it may impact the performance of your phone and battery. read more

They have always had the batteries I need, and the friendliest staff that are eager to help install your nutters in my remote controls... I won't go anywhere else, when I need a battery! read more

Fast & professional service to replace the battery on my watch. Reasonably priced too! read more

Batteries Plus - Watch - Battery Stores Near Me - San Antonio, Texas

Jeff was really helpful, courteous, and professional. This is a great place to buy, or test batteries! Didn't need to have my cell phone worked on, but apparently they do that too. They also recycle old batteries. read more

I had my phone battery replaced here and it's been working perfect. Very kind and helpful employee!

They replaced my wife's watch battery while, I wheelchair bound, waited in the car--smooth, fast, reasonable. I will use them for cell phone etc. read more

I was fortunate to have the ability to repair this surge protector. The internal battery pack was replaceable and to top it off, the shop was able to recycle the old battery. Just like car batteries, sealed lead acid batteries cannot just be tossed in the garbage. Proper recycling is important. Nick was able to help me and I picked up some AA and AAA batteries on sale, too. read more

Batteries Plus - Sealed lead acid battery - Battery Stores Near Me - San Antonio, Texas

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Incredibly good service helping me with my iPhone 11. They got it to run. Explain why it had stopped working. Did it with patience, and care. I recommend them to everybody. There were three guys in their 20s and 30s. read more

Very helpful personnel and knowledgeable- there are so many different types of batteries. I was able to find what I needed.

These guys have everything relating to batteries and bulbs. But better yet, the staff will find and recommend what you need. I had them replace batteries In my watches and phone. Very quick. read more

I just purchased a motorcycle battery and it is dead. I ran a fleet of 700 vehicles and I am denying all invoices for Batteries Plus. I am done with them. #. FORTUNE500 Owner. read more

I visited this location for help with a HP laptop battery. They offered a warranty as well for the battery. When I determined the laptop was bad (with the help of Altex on 1604) they accepted the return of the unneeded battery. Both gentlemen assisting me on Oct. 6, 2018 were very friendly and professional. Thank you for the great customer service! read more

This store is great!! Amazing customer service A headlight went out on my car and it was only $25 for a set. Then one of the employees changed out both of the headlights out for me (free of charge) and taught me how to do it myself. read more

Do you have an ancient cell phone? When it's battery goes bad, do you take it to the Sprint store to buy another and they laugh at you? Then Batteries Plus is your place! They stock tons of batteries for older cell phones with prices ranging from 30 - 45 bucks. Service was phenomenol, the clerk made sure the battery was right for my phone and gave me helpful tips for how to make my battery last longer. read more

Very helpful and extremely economical. Not only that, but they even managed to test the battery that I was exchanging to make sure that I was not putting out of pocket for an automotive battery which I did not need to spend. read more

I needed a battery for my alarm system which was chirping and driving me and my dog crazy. At the time I was incapacitated when I called the store and reached Hunter who was professional, quick and extremely helpful. He had the battery I needed and greeted my wife by name when she walked in, I installed it and everything is back to normal all within 1 hour. Now that is SERVICE. If it's battery related, they have my business! read more

Had exactly what I needed, LED flood lights for a lot less than Lowes or Home Depot. Had the same warranty that the Chuokes up the street sold for $8 dollars more. Service was great. read more

Great service! Fixed my phone screen and looks like new! I called around and they had the best price and could take me right away.

I needed a new battery for my car, so I called a few different places to shop around prices. Walmart I called twice and was put on hold twice for 5 minutes then was disconnected. Autozone and O'reilleys both were the same price 117.99. Then I called this place, which I had never been to before and they had the best price 110$ with a 2 year warranty. I walked in and there were three young men in there who were all very helpful. They helped me as soon as I walked in and remembered my call, so already knew what I needed. Then they installed it for me for free and even were nice enough to have me plug in this battery to the cig lighter so that when they switched out the batteries I wouldnt have to reset my radio. Overall a great place with great cutomer service. I was in and out in minutes with no wait. I would highly recommend this place to everyone! Thanks guys, next time I need a car battery this is for sure the place I will be going! read more