How professional want to lie on the internet one it wasn't the phone it was a mini PC u asked 50…read morequestions about then said your not interested yall will be out of biz soon I will spead the word of yalls crappy biz yall buy stolen iPhone and I can prove it do you wanna go there actually we will go there be prepared clear your shop of stolen phones you bought I know 2 people who found lost iPhone locked and you still bought then call me a liar I dare you. You will have the cops there so d Fast

i was sold a garbage screen protector that supposedly was drop proof and the guy demonstrated by…read moresmashing the screen with a hammer. DO NOT WASTE YOUR MONEY ON THIS PRODUCT. It bubbles, I dropped my phone and the screen cracked. I called ifixnc to see if they could replace the screen, since their screen protector was a lie and the lady said I would have to pay them to redo the screen. I can fix my phone myself, all you have to do is order the parts. Ifixnc lost my business. sad because I've trusted them for over 4 years.

I was sent to this CPR location by Assurant/Spectrum Mobile Protection for a screen repair on my…read moreiPhone 16 Pro Max. The phone was fully functional prior to service. Within two days, the OEM replacement screen failed. I returned on Christmas Eve and was told it was a possible Apple defect. An aftermarket screen was installed as a temporary solution, and that screen failed within a day as well. Before the second screen was installed, a CPR technician opened the phone and confirmed there was no water damage at that time. The technician who performed the initial screen repair was not present during this inspection. After these repeated failures, the phone later showed visible moisture around the Face ID/front camera area, which was never present prior to CPR's repairs. The technician who performed the initial repair then gave contradictory explanations, first claiming the phone had water damage earlier, then admitting that was incorrect, and later claiming it "now" has water damage. When I requested a manager or owner's contact information to resolve the issue, I was refused and told to "leave a Google review." The technician escalated the situation by raising his voice and acting unprofessionally. Due to multiple failed authorized repairs, I was forced to file a second insurance claim, pay a higher deductible, and pay extra for Saturday delivery because I run multiple businesses and rely on this device. What should have been a simple screen repair became a costly replacement caused by failed repairs and lack of accountability.

Total complete rip off. Tried charging over $200 for a screen replacement. That was the after…read moremarket screen as well, when I asked for extra resources I was simply ignored.

This is THE place to go. Ted & his team went above and beyond. with their work on my iphone. I…read morevisited 1 store before Mr PHIX with no results. Ted has deep knowledge and experience with top notch customer service. HIGHLY recommend.

5-10-26 Mr Phix is the real deal from beginning to end…read more #1 they are open 7 days a week #2 the employees are first rate #3 the fees are more than equitable. I have had the pleasure of being served by Mica and Ty on different occasions -- both were very patient, keen listeners, courteous, and well in formed with tech skills. TED, the owner, has assembled a remarkable group on young men and women at Mr. Phix. HIGHLY RECOMMENDED!!

Customer service was great.. very helpful and does work for insurance for my cell phone…read moreasurion...I'd rather have fixed here then send off.. at least I know it's taken care of and what I'm getting back...

Great customer service ! So helpful and kind. I will always come to this location . Very…read moreknowledgable

Incorrect sales information, manager is rude and doesn't help . Sales are practically not existent,…read moremanager needs to be replaced

I gotta be honest, I'm not a fan. Walked in to get a notebook made for a work project. I advised…read morethe associate the document may be too large to send via email. They say this is the only way they can help me. I asked if they possibly had a store USB, which I have experienced at several other Staples locations. No. Okay, so I send the email and pray it works. While waiting, an older gentleman is asking how to use the fax machine. Instead of the associate walking over to help, which is her job, she shouts at the guy from across the counter. Now, being an older gentleman he didn't quite understand her instructions, so I walked over to help him. Two minutes of my time and the gentleman was helped. With the customer service severely lacking, I wait 9 minutes before an email is shot back to me stating the Staples email is full and cannot receive any other emails. The associates give me a store email to send which pops back stating the document is too large to send to the store email. The ever so helpful associates tell me the only other way would be USB. I asked if they really thought it should be the customer's responsibility to pay for a USB drive to transfer a document given their email is full. Literally a shrug and an overall yes. I'll drive literally anywhere else, even pay more money if I have to, not to go back to this Staples. I have attached the email below showing their inbox was full and could not receive more messages.

I go to Payless Wireless multiple times a year because as you know, IPhone screes break like every…read more3 months well if you are me at least they do lol. The first time I went I could tell this place was special the owner Bryan is supper chill, easy to talk to, and if you are lucky he will bring his two amazing dogs with him to work. Which by the way are the most best behaved dogs on this planet lol and super sweet. Bryan is so patient with what ever you need help with. He has basically taught me everything I need to know about my IPhone in 10 minutes. If you need a new phone or a phone fixed this is the best place to go in Wilmington. 100% recommended PS: I'm pretty sure they do it all like also fix laptops, computers TVs etc..

Went in on Friday with a shattered screen, the guy fixed it quick right then and there and was…read moresuper nice, but when I left the cameras or flashlight didn't work, and my screen wasn't completely on so my button was kinda wacky. I had to wait until day to get it fixed. When I went in the owner was there with his ADORABLE son. He fixed my phone right up and made sure everything worked and sent me right on my way. People mess up, understood, but they fixed the problem in a jiffy and now I'm very satisfied.

My son broke the screen to my iPad mini so I decided to try this place out based on the reviews…read more Everything was great at first but home button was placed back in properly and not the buttons are all stuck and the screen turns off all the time. My iPad is ruined and barely works as before and all I wanted was the screen fixed now nothing works correctly.

They repaired multiple phones for me and offered a 15% discount…read more But they split the discount and applied 5% to each phone, which, of course, results in a 5% discount on the total.

Screen was replaced on 7+, home plate/button was broken by technician during repair. Rendering the…read morephone inoperable and not able to be repaired.

From the owner: iPhone Repairs, iPad/Tablet Repairs, Phone unlocks, New Activations, New & used phones, Accessories…read more& Prepaid Cellular Bill Pay