I stopped in for a cracked screen over my camera. Turns out I had two screen covers on it and both…read morewere cracked. Once removed, the screen was in perfect condition. The tech helped me and I didn't need a history repair.

I highly recommend UbreakIfix! I was so grateful that they were able to pull my phone charger piece…read moreout of my phone, that broke off inside my phone. I was so stressed because I couldn't get it out myself. They got it out in about 10min and They did not charge me, so I was very grateful! They have fixed other computer items for me so I highly recommend this place. Thank you guys for being my heroes!!

Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.

Very good customer service fixed my sons sound for his tablet cheap highly recommend.read more

THE GOAT! My son just started at UNC CHARLOTTE and dropped…read morehis iPhone 11 cracking the glass and making it inoperable. Called Alex, we make an appointment to meet my son in front of his dorm an hour later, phone is fixed 15 minutes later,we Venmo him a very reasonable amount of money, DONE! Do not hesitate to use this guy!

My screen on my iPhone 11pro cracked and these guys repaired it in less than 20 minutes in my…read morekitchen. Very quick and screen is working great! They even put a new glass protector on the screen. Great pricing too! The best around. Highly recommend!

The sad part is had to lower my rating due to the non existent follow through. We came in person,…read morestaff was friendly, we waited a little while but it was not bad. Our information was taken down and we were told we would receive a call back the next day with an estimate. We heard nothing for weeks. We tried reaching out to them and had challenges reaching the line. Finally one month exactly later I talked to someone who informed me the job was closed a week after it was opened. They gave me an estimate right on the spot (so it was that easy?) and I asked to speak to a manager due to the bad follow through. The response was "the manager is gone can you call him tomorrow?". That was more than enough assurance that my business was not wanted.

Don't trust any of their promises or warranties!…read more I had a screen replaced at a UbreakiFix location in mid-February 2025. While the device initially seemed fine, issues began appearing about a month later -- the display looked off, touch sensitivity was inconsistent, and soon after, the phone started overheating near the bottom of the screen. We returned the device under warranty, but the store claimed the problems weren't related to their repair and refused to replace the screen or offer any real solution. The device eventually became unusable due to the overheating -- essentially ruined. I contacted Asurion, who handles the warranty support, and was told by a case manager that a full refund would be issued due to the damage caused. After a single follow-up call in late March, I never heard from them again. I wasn't given a case number, direct line, or any way to follow up. Despite submitting multiple new support requests, I've still received no response. They even began ghosting my emails entirely. This experience has been incredibly frustrating. A company should stand by its work and honor its word. Instead, I was ghosted after being promised a refund. I would not recommend using this service to anyone.

I would 100% recommend ER Electronic Repair. He arrived quickly, responded quickly, and fixed my…read moredigitizer, screen, and back glass. He did not charge labor [parts only] for back glass and took my payment via Zelle. Simple and easy!

Don't go there ever! Worst experience ever! The phone we brought in was destroyed completely. Not…read moreonly was there physical damage but the battery doesn't charge any longer. We were directed to speak with the manager on the phone. He told the worker to put back our old cracked screen and said he'll give us a refund "later." How ridiculous is this? Save your phone and money and never go to this terrible business!

I can't say anything about the store as far as purchasing an item or checking out but their Amazon…read moredrop off is absolutely horrible. The staff needs more help and every single time I drop my item off, it's always delayed. I have a delayed item again and this is the 6th item I have dropped off here. All of them have been delayed. If I drop off at kohls or ups I never have a problem. This is the last time I use them for Amazon.

I stopped in to just check out some HP laptops and a printer for my adult son. The sales guy Nic…read morecame up & offered his help and after talking with him about the features of the two items I decided to just buy them. NIc was so knowledgeable about these products and definitely not pushy at all. He made this purchase very enjoyable and I will be stopping back to get another laptop soon for myself soon. Top notch guy!

Cell Doc is my go-to cell phone and tablet repair, case and screen protector spot in Northlake…read moreMall! Cell Doc has a huge selection on cell phone cases and screen protectors to fit practically any phone. They can fix broken screens for any phone or tablet; if they don't have your size screen protector or glass they will order it for you! If you're looking for some bling or a ring for your phone check out Cell Doc!

It went to the apple store to replace a cracked screen. They told me that there was a two hour…read morewait. So I walked over to the cell doc. They said that they could fix it in 15 min. And it was around $70. They had an aftermarket screen. I asked if they had an original apple screen. They said the original apple screen would cost $110. So I agreed to have the original screen installed. Once fixed I found out of course it was not an original Apple part and the quality was not as they promised!!! I returned to confront them on the issue and that's when the story changed to it is original but not Apple certified therefore the quality will not be the same! Had I know that in the first place I would never have purchased it!

Went to get my phone fixed on Wednesday. I should've paid $150 + whatever tax but ended up paying…read more$180 for my 15pro max. They threw in a free screen protector due to me finding them on social media to I guess lessen the blow from the rip-off. This morning I woke up to a crack in my phone screen, thought it was the screen protector itself but no it was my actual screen. Social media manager isn't trying to fix my phone under warranty because they are claiming physical damage and are only willing to give me 25% off after i just paid damn near $200 for basically a different model.

I asked quote with explaining what i need and what the model the sent me something like automatic…read moreanswer with number and ask pictures of device. To replace a fan on asus zenbook 14 s you dont need to have a picture you can just say yes no and how much if yes

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.