chris is the best !! he has been doing my golden retrievers for over 10 years ..... he lovessss the…read moreanimals and they love chris ...... always a perfect job chris has done !!! always ........ diane lafayette

If I could give this company zero stars I would I gave Chris all the details I could have of just a…read morestandard poodle puppy cut and this is what my dog looks like after I did tell him that's not what I wanted and he stated that the hair does grow back. Please do your research before coming to him. I made that mistake with never reviewing his reviews, so I think it was my fault never again.

We've been taking our fur baby here since her very first groom -- she's 3 now!! We LOVE Veronica…read moreand her team. They always show a very high level of care for our fur baby and go above and beyond to provide great service. 10/10 would recommend!!

Zero stars would be given if possible. The owner, Veronica is as rude and disrespectful as they…read morecome. Our first grooming cost $145 for my little Pomeranian. We just moved here. She was a bit overgrown as her last groomer broke her arm. I contacted Veronica about the groom looking messy and overgrown after 2 weeks and requested the cut shorter. She shared my concern with her groomer making me look bad. Then she contacted me today about canceling my next appointment next week because she had another client who wanted that time slot. I confirmed I wanted the groom and asked again for a shorter "puppy" cut. She called me and declined service claiming it's not healthy for the dogs coat or skin and refused to cut any shorter. I explained I've been grooming my dogs for 18+ years and I know what is good for my dog. I didn't appreciate being schooled or scolded by this rude, condescending person. She then Canceled my appointment despite my advising I would leave a review about my experience on YELP. Also please note that the mobile grooming van is shabby, old and decrepit. I noticed many negative reviews about Veronica. She is NOT LICENSED and not kind at all. Very disrespectful, nasty girl. AVOID THIS GROOMER AT ALL COSTS!!!

We used Wonder Washers Mobile Pet Grooming for the first time today and absolutely LOVED our…read moreexperience. Thank you so much to the whole team for such an easy, seamless booking and appointment process. I had originally heard about Wonder Washers through a neighbor in our community. I was able to text the main Wonder Washers phone number (available on their business vans and online) and received a response in less than 3 business days. For context, I tried to be as detailed as possible in my message to help them understand what my pup needed and included some photos of previous haircuts that have worked for him. The team was so communicative and responded in a reasonable amount of time. I was so thankful that they monitor a text phone number as that is the easiest form of communication for our household. They were able to get my pup, Ollie, scheduled during my preferred date range. (Please note that this was a few weeks out! I would never expect them to be able to do something last minute since I can imagine they are popular and in demand!) And they provided me with an estimated appointment time and were very clear that their groomer could arrive +/- an hour before or after arrival time. Totally reasonable given the nature of their job and the fact that they drive from city to city. Carly called me about 5-10 minutes before she was set to arrive. Then, she texted me once she had parked so I could bring Ollie out to her. SUPER thankful for her kindness and willingness to send the quick text as we work from home and were able to keep the other dogs from getting worked up over a door bell/knock. Ollie is a pretty shy and nervous pup, but he seemed significantly less scared during the handoff since there was not the additional stress of other dogs and no cages he had to wait in! Carly was able to get him in and out in less than an hour. My husband and I were both so impressed! Again, for context, he is a small poodle mix (~16 pounds) and we keep him regularly groomed. It is my understanding that he is also pretty easy to work with and lets a groomer move him around as needed. Would never want to set the expectation that this is the norm for all dogs in all situations, but this was our experience and it was SUCH a nice change compared to the 3-4 hours that it can take when dropping him off at a traditional groomer. I was able to pay directly with Carly using mobile pay and my card. They offer the ability to schedule the next appointment there in person or -- if you need to review your schedule -- then you can also reach back out to their number for your pup's next appointment. Super convenient! I had been wanting to try a local mobile groomer for a while and am so happy that I did. Thank you guys again! TLDR: Carly and the Wonder Washers team were incredible and we are so appreciative for Ollie's amazing cut!

Shannon is the best in the business. She loves the dogs like they're her own. She's honest and…read moreworks with customers to make sure they're satisfied. The area is very lucky to have her!

Great dog groomer. Nice guy. Does a great job grooming my saluki. Omar usually has a pawdicure,…read moreteeth brush, fur brush on his feathered tail and ears.

Had both our Rottweilers groomed and we are very happy with the service. He was very kind and…read moregentle with the dogs and they are both so clean and shiny. Highly recommend!

Shaun is very prompt and friendly. Valentina is very well behaved around her, due to total trust…read moreand confidence. Great prices and value!

From initial communication to the reveal of Miss Tallie - Shaun was professional and oh so kind…read more Tallie all but leaped in her arms upon arrival and declared Shaun her person. Little Miss looks marvelous. The outcome is perfect and we are thrilled. Next appointment is on the books and we will be scheduling next winter as well! Thank you!

Came here as an "emergency" appointment after both of my dogs were sprayed by a skunk. Owner was…read morekind and patient and worked well with my dogs, one of them being rather difficult. Will return.

Always treats my dog with love and care. Would recommend this place to anyone who needs pet…read moregrooming services.

So pleased with the service and the care given to our little tea cup poodle. We had a bad…read moreexperience at another groomer and had not been for awhile so she had some matting and in bad need of her cut and groom She looked beautiful when I picked her up and she was so happy, not afraid or scared, so the experience must have been good for her too Will be back .....this is our new groomer Great!!!!!!

Don't know anything about them. I am new to Palm Desert haven't chosen a groomer yet.read more

They did an amazing job... My mom and I each have a dog mine…read moreis a chill weenie & my moms dog is a basset hound / Chihuahua... Our Original Vet has closed down in town and the new Vet won't see us unless it's an emergency due to the COVID-19... Our Vets office usually will clip our dogs nails and drain their anal glands.. Well, needless to say they haven't been able to receive and upkeep since their last appointment which was in the beginning of February... I called every groomer , Mobile groomer from here in town all the way to Palm Desert, and either no answer, they do not no longer exist or they are booked up and no longer available for new clients... Until I received a referral from another groomer that called me back and gave me their information.. I called them immediately, they actually answered the phone within the 3rd or 4th ring... WOW VERY EPIC..!! So, we scheduled and appointment it was about a week from when I spoke to them .. They arrived on time, for our 8am appointment, I was the one who was late that morning.. They didn't rush me or act pushy or anything, mom moms dog is pretty laidback and calm.. My dog on the other hand is a brat, he was fighting from the moment he saw them .. My chillwennie is a bitter and snapper ... Oh yeah he was doing that to them all the way .. I told them it's fine to muzzle him .. They finished both dogs within less then two hours, they did a awesome job, Amazing..! They've been able to clip my moms dogs nails even shorter then the vets have ever had done.. They pampered our Fur Babies like a day at the spa .. We found our new regular, no more trips to the vet for them to over charge us, and give us less then above standard service to our fur babies... I recommend Red Rover to everyone..!!! They do very good work ..!! We will see them in September for our dogs routine service.. You both Rock ..!! Thank you Mary & Christian for A+ Service Michelle Herman

I only resort to posting reviews on Yelp when I have an exceptionally bad experience with a…read morebusiness in the hopes that I can prevent others from having that same bad experience. This groomer is absolutely awful! We recently adopted a rescue, a three year-old Yorkie/terrier mix that was found wandering the streets, a little guy only about 10 pounds. When we picked him up from the rescue, he was beautifully groomed and looked as cute as can be. Here we are two months later and his hair had gotten long and he was starting to look scraggly. Since we were still getting to know him and didn't know how he would react to a grooming situation, we decided to use a mobile groomer. We thought with the mobile groomer, they would come to the house and if there were any issues we would be here. The owner of this business, Scott, assured us that he was very experienced and specialized in rescues and knew how to handle them especially dogs that might be potentially scared or skittish about getting groomed. Just setting up the initial appointment with him was difficult. He kept telling us he would send us dates and times for appointment choices and I had to keep messaging him multiple times before we finally got an appointment set up. When he came to our house, he met our dog and felt he was pretty calm and he didn't think he would have any issues grooming him. I also showed him a picture of our dog from when we first picked him up and told him we wanted him to be groomed in the same way as the picture. He told me he wasn't sure he could groom him the exact same way as in the picture, but he would do his best. That struck me as odd and I told him so and he said that people always want him to groom their dogs based off of a picture. I reminded him that was our dog in the picture and that he had been previously groomed that way, so that shouldn't be an issue. He said OK and took our dog out to his mobile unit to groom him. He knocked on our door barely 20 minutes later telling us our dog was done. When I looked at our dog, I told him it didn't look like he had done hardly any grooming. He proceeded to tell me that he just did a little trimming and that we shouldn't groom him too short because that would interfere with the natural growth of his hair. He also said that the areas where he was scraggly needed to grow longer because they were uneven and the only way he could fix them was if the hair was longer. That struck me as a very odd thing to say because when a person has long, uneven hair a hairdresser will cut the hair extra short so it grows in correctly. So leaving it long was a strange thing to do. In any event, he left and when my partner got home later that day, he was shocked to see that our dog looked like he had hardly been groomed at all. We contacted Scott and asked him if he would come back and groom him more. He seemed very bothered by our request but agreed to come back and do more. After agreeing to come back and groom him again he was sending us multiple text messages implying that he knew how to do dog grooming and that we didn't have the right expectations. He also he made several calls to me to overexplain why the grooming he did should be fine, but again, he agreed to come back. We already knew that after he would come back to re-groom him we were not going to ever use him again but since we had already paid him $120, we wanted our money's worth. He was truly exhausting to deal with but he did set up another appointment for us and on the day and the time he was supposed to be at our place, he contacted us to say he was not going to be coming and that his shoulder was bothering him. He offered no other day or time alternatives to come back. It was at that point we had enough and we told him that he's making this way harder than it needs to be and we would no longer be using his services. To avoid getting 1000 text messages and phone calls from him, we ended up blocking him. I'm very disappointed by this experience being that he did have so many very good reviews on Yelp, but I honestly don't know how he has that many good reviews given our experience. In any event, you're at your own risk if you use him.