I have had a Bath Fitter shower for about 3 years (and I love it!), but a year ago my husband had a serious stroke and my son-in-law removed the glass doors for me so I could fit a shower bench for my husband. Sadly, my husband passed away recently, so I want the doors reinstalled. Bath Fitters has been amazing and so supportive. They came within days of my call and the technician, Brian, was efficient and very thoughtful. I highly recommend this company by product, by workmanship and by the caliber of their employees. read more

Good communication, clean work, quality product. Super friendly installer we would definitely use them again. I feel like we got a great deal for what we spent when you think about the cost of some of the other tub to walk-in shower conversions. read more

FrI'm start (sales) to finish (installation) it was an easy experience. Good information, timely installation and Sang did a great job removing the tub and existing plumbing fixtures, installing the shower components and explaining next steps. Looks great ! read more

If I were to do it over, I would not choose bath fitters. Our bathtub was replaced on January 27 & 28, 2025. The salesman told us the installer would work with us to decide if we should take the walls all the way to the ceiling. The installer took the walls all the way up without consultation. When looking at the shower or viewing it through the vanity mirror, it looks crooked. It looks like there is 12 inches of white above the shower on the left and only 8 on the right. The first day during demo, the bathroom countertop was not protected even while using a hammer to bust out the old tub. I found small chunks of the tub on the countertop and on the floor by the toilet after the job was complete. After the work was completed, there was a deepish gouge in the tub under the spout and on the floor by the drain. The gouge was consistent with a drill bit having been run on the surface. The shower leaked the first time we used it and left a puddle on the floor (See picture). The installer came back and 'rubbed' out the gouge and added more caulk. The bathtub now makes a creaking noise when you step in itI read more

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Tony arrived right on schedule and worked straight through. the finished product is beautiful and we are extremely happy with the entire project. read more

We Just had a new shower installed and to say we are thrilled with the results would be an understatement. Tyson was our installer and he was very professional and did an expert job. He took the time to answer our questions with great knowledge. He made sure everything was done correctly, checked and cleaned the area when he was finished. Well done and thank you Tyson and Bath Fitters. read more

Amazing company! Bath Fitter just replaced our old shower in less than 2 days. Love the new design, so bright & beautiful! There were a few install issues because of the homes original plumbing. Bath Fitter was able to solve the problems at no additional cost. Installer, Tannen Peterson, was friendly, professional and very knowledgeable. He took time to explain the install process and answer our many questions. Tannen not only did a beautiful job on install but did a great job on clean up. Thanks Tannen! read more

Our salesman was kind and not at all pushy. All the options were really beautiful and easy to select. Our old shower was ugly and we weren't able to use it. The people at bath fitter were so kind and gave us something absolutely stunning. They got everything done so quickly and without any issues. We would highly recommend them and plan on using them when we are able to do our second bathroom. read more

Bath Fitter - New shower! - General Contractors Near Me - Portland, Oregon

The tear out and installation was very professionally done, with minimal disruption to the household. The new shower is beautiful! I'm very happy we decided to go with Bath Fitter. read more

We love our new shower! We considered having a custom tile shower installed, but just didn't want the expense, the hassle of everything torn up and decided to go with a quick turnaround company like Bath Fitter. We also looked at two other similar companies, but Bath Fitter had the best price and I did some research and discovered they've been around for over 35 years, have done millions of bathrooms, have an A+ rating with the Better Business Bureau and lots of great reviews. It was an easy choice. We replaced our 24 year old fiberglass shower that was ugly and a very poorly designed. We now have a beautiful subway tile look acrylic shower. It feels so open and huge! Jeff, salesman that came to our house to explain our options was very thorough and friendly and we didn't feel pressured at all. The installer Cody came two weeks later, and was very professional and friendly as well. Everything was done in two days. He tore it down to the studs, installed new green board and just did a fabulous job. We love that there's a lifetime guarantee and one thing that really stuck out to me in other reviews I read was someone said they had had it done 26 years ago and it still looks brand new. read more

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My wife and I wanted to replace the older tub in our guest bathroom and were surprised at the cost of some of the project bids. We chose Bath Fitter of Portland because it was competitively priced and the lag time to get the work started was much shorter. Our tub to shower conversion was completed on schedule over two days and the installer (Tyson) was on time and a complete professional. All our questions were answered, and the finished project looks great! read more

Bath Fitter - Finished shower - General Contractors Near Me - Portland, Oregon

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Had a new tub lining with wall enclosures put in. Material arrived a month early and installation was scheduled a week later. Tyson Wright arrived early in the morning and had the job completed 8 hours later. He was professional and performed quality work. read more

Bath Fitter - Finished tub and wall - General Contractors Near Me - Portland, Oregon

Professional, friendly. Great work. Tremendous value. Half the price of a competitor. Would recommend and use again. Ty!

Tyson Wright came out to replace an old tub show combination in an old 1940's bathroom. He was meticulous with his work, making sure that he did not leave a mess as he was removing the old tub/shower. He installed a new shower pan and surround in 2 days. He let us know each step of the way what he was doing and made sure to answer any questions we had. He did a spectacular job and did not leave until everything was working and perfect with the shower install! I would recommend Tyson to anyone using Bath Fitter for a shower replacement. read more

1/24/2024 We are delighted with our new Bath Fitter walk-in shower, it looks fantastic! During the installation process, Tyson, our installation technician carefully explained what he was going to install, making certain it was what we had ordered. Additionally, he worked with us ensuring the safety bars and shower head were positioned exactly where we wanted them. Tyson was pleasant, professional, respectful of us and our property and did an excellent job cleaning up after he was finished. Thank you, Bath Fitter team for a great job!!! Laurel H. read more

Tyson Wright from Bathfitter of Portland removed our original shower and replaced it with a new one custom-designed for us. He arrived on time both days and did all the preliminary and final installation by himself. He was courteous and took care to prepare the areas into and around the bathroom for his work. He is very skilled and the installation was perfect. The shower door had to be custom-made, and it was installed today. Tyson did an excellent job installing the new shower. The price was as expected and his work was first-rate. read more

Tyson Wright did an amazing job. In fact the whole team from the sales person, scheduler and the installation team were through, professional and knowledgeable. read more

Andrew and Cody did a wonderful job installing my bathroom shower. They were courteous and polite. I was consulted every step of the installation regarding the position and height of the additions to my shower , e.g., the shelf, the grab bar and the shower nozzle. After they left, I couldn't tell they had even been there. This was my second experience with Bath Fitter. I had a new bathtub and shower installed and had the same amazing experience. read more

Our installer Tyson did a great job. Showed up on time, was very polite and worked efficiently. Entire process was easy, install was nicely done and timely. Shower insert feels solid underfoot and nothing seems cheap or squishy like I've seen in some hotels. read more

Ultimately, I went with a different direction on our shower project, but Clark was fantastic with his thorough knowledge of the products and how it could fit into our situation. We may yet use them for another bathroom. So I would recommend. read more

I would highly recommend Bath Fitter in Eugene or Portland! We had both our Shower and Bathtub replaced and we were very impressed with the experience! They took very good care of us on a personal level of convenience and quality that with beautiful outcomes. Jessie Lee did a absolutely wonderful job taking care of everything and putting up with our pickiness with a smile ! He was the best and we recommend them for any bath repairs or replacements Thank you Jessie Lee and Jeff! read more

When our fiberglass tub cracked we needed to replace it and had many consultants pitch their wares. Bath Fitter was not only far less expensive but the product was excellent. Done in two days! We are very happy. If you have a latex allergy though you need to be proactive about the floor covers they use. read more

Bath Fitter - Our new shower! - General Contractors Near Me - Portland, Oregon

We have used Bath Fitter two times in the past, so when we wanted to replace our hall tub/shower unit, we knew who to call. Sales people are wonderful; estimators give you all the options you could possibly want; and installers (Thank You, Tyson) do the job, quickly and their professionalism is A-1. We simply couldn't be happier with the job. If we ever move and need another bath redo.....we'll call Bath Fitters!! read more

A disaster! Promises made but never kept. The supposed time frame is a joke and the finished product is entirely unacceptable. Ill fitting glass snd cosmetic damage to the shower basin pan. It will be interesting to hear their proposed remedies. They better be good if they expect to get more than their deposit. read more

Bath Fitter did an excellent job replacing our master bath shower. Tyson, the installer, was professional, very knowledgeable, insured all of our questions were answered, and kept us informed during the entire process. Our project spanned 2 days and it was a smooth process from start to finish. I would highly recommend Bath Fitter for their quality, service and guarantees. read more

Bath Fitter - a shower with a glass door - General Contractors Near Me - Portland, Oregon

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I have been so happy with Bathfitter! I had received estimates from other companies to update the bath/shower area in my main bathroom and install a shower, but when I talked to Jeff Osterhoff the consultant from Bathfitter, I felt that I finally found the right fit. Jeff understood what I was wanting to do and developed a great plan for me. I am also very happy with Tyson Wright who did the installation of the shower. He listened to my concerns about the walls in the shower area, and as the installation progressed he was able to show me that they were in good condition. Tyson worked tirelessly and was very friendly and considerate which I very much appreciate. I would give Tyson and Jeff both 5 stars out of 5 for their work and professionalism! read more

I looked to remodel my tub/shower in the master bathroom. I first went to Costco who works with Jacuzzi. The bid seemed high to me. A friend recommended Bath Fitter and I'm so glad they did. The work was professionally done and my shower is so nice. I'm not one for a lot of frills, but it is just what I wanted. And the best part: the cost was just over HALF of what Jacuzzi would have cost me. Tanner was great doing the install and everything was done in a day and a half. I highly recommend Bath Fitter for your bathroom remodel! read more

Our installer, Tyson, was great! Very personable. He arrived on schedule and explained everything to us before he started the install. He kept us informed throughout the day. After he had completed the install and cleaned up, he sat down with us to go over the warranty and maintenance. We are very happy with the job the Tyson did for us! read more

Attention Seniors! THIS is the company to go with! GREAT experience ALL around. From Consultant William (who is also a Senior, so he gets what we need), to Installers Tannen and Cal who are SO efficient, thorough, patient, courteous and kind. Being a caregiver to my 90+ year old Mom; I can relate! Tannen and Cal also cleaned up very well after they were done. I did not get the names of the 2 Plumbers; but they were very quick and was done in about an hour. William was right; the Installation process runs like "clockwork". Mahalo and Aloha to a FAB Team !!! read more

If I could give bath fitter less than one star, I would. We got our bat fitter install complete in the summer of 2017. Since then we have had multiple problems. We have had to schedule repair service three times now since our install date. Long story short, we are constantly experiencing water filling up between the liner and our existing tub. This means the sealing in and around the liner is failing on a regular basis. We have even had water leak from the base on to our floor. This time the caulking is again failing and allowing water to again get between the liner and the tub creating a water pillow. Very unsafe to stand on. Bath fitter says they have a lifetime guarantee, well it needs it. Today a representative from bath fitter of Portland said we should be inspecting the caulk regularly to make sure there are no problems? In what world do they think it's ok to expect customers to perform their own repair guarantee?? When we purchased this product at no time did they say " by the way, keep an eye on our product and install because it fails regularly"!?! They have also made us wait several days before addressing and fixing the problem. At this point I'm afraid legal action will be in our future. I do not recommend bath fitter, the savings between them and a remodel with a traditional tub and tile is not worth the pain and frustration. read more

Joe is awesome. Can't wait to see our new tub. They show on time and have a great product.

They do a great job while they are at house doing job, but they were at our house 3 times taking measurements but shen the guy was actually here doing the job they sent the wrong tub inserts with we had to wait a couple weeks to get it done completely. The Manager was not a very friendly person either. read more

Wow, I hadn't even started the project and the local Bath Fitter consultant was awful. She did not represent the local franchise well at all. She became irritated with me when I mixed up my terminology in explaining my need. Sorry, small business owner of Bath Fitter's I will not be using your services. read more

I was so shocked when I was told my bathroom estimate was $6700.00. Now if you all seen my small bathroom, it's unbelievable they would quote that price. Tub to shower. I have seen your other customers quote up to $2000.00 less and some up to $10000.00. I just can not trust a company that has the much difference in price, for what others have described, pretty close to the materials I picked. What is up Bath Fitter? Explain why most customer reviews say between $3000.00 and $7000.00 for the total cost they paid, and it just so happens my bid was $6700.00.?? Did they get the lowest quality items in their bathroom remodels to only have to pay , less than $5000.00!! I did not pick top of the line!!!! read more

do to a "miscommunication" from the sales consultant I have been left with a tub that's been installed floating an inch and a half above the ground with only sheetrock screws holding it in the air. also no drain or overflow hooked up. contact with the local office has brought no resolution or attempt to make thing rite. read more

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Oh man! This place.... OK let's start, I wanted my bathroom done so I gave these guys a call, they sent someone to my house the very next day to give me a quote. The person that showed up was really friendly and seemed to be really helpful, I didn't realize he wasn't just being helpful to me he was helping himself to the money on my wallet. After I chose what features I wanted on my bathroom I found it odd that there were no set prices on any of the items I was being shown so when the final quote was given to me I had no idea how much I was paying for what! But I ended up saying OK. About 2 days later I got a call from their office to make an appointment to install with them, they told me I didn't have to be home and that everything would be handled. I left cameras on at my house and had them come in and do the job when I came home... Surprise! the bathroom looked awesome BUT they installed the wrong features, totally not what I had selected! The height of the wall was wrong, the shower head was wrong, and oh yeah... my shower curtain was non-existent. So I gave them a call and they apologized about the "misunderstanding", they told me they could change the showerhead and gave me a new quote, this quote was $500+ more! I did some math and determined that the showerhead they had sold me was over $400 dollars! WHAT THE HELL!? That same fixtured was sold at the store for about $150! There is no way a plumber charges that much money to install a fixture. I ended up keeping what they had installed because there was no way I was going to give these people more of my money. Yeah, the bathroom looks good but damn they are expensive and they don't know how to communicate with each other also shady selling practices. If you hire them to make sure you ask HOW MUCH IS EACH ITEM you are selecting is and have a calculator/browser ready to check how much they are taking from you. read more

I had a salesman come out, give me quote and installed new shower. The installers were timely, efficent and knowledgeable. The scheduler however was horrible! Called to schedule appointment, received date for install. Same lady called me the Thursday before my Wednesday appointment to confirm. Took 2 days off work. Waited for installers for over an hour, called Bathfitters...apparently my file got "lost" and i in fact was not on schedule! The lady on the phone was rude and very condescending! If it hadn't had been for the fabulous salesman I would have cancelled order! This was my "wow" moment with Bathfitters. read more

My family was approached by salesperson "David" at the door back in November of 2017. After going over some options and costs, my father was given a price of $5500 but would receive a "discount" that would drop the price down to $5080. Everything was marked on the sales invoice and signatures were made. Fast forward to December and ironically the bath fitter didn't even end up fitting in our bath and shower. We were told we would have to wait another couple of weeks but we needed to get rolling on our renovations so we asked for a discount and modified what we received. But then it got better, the balance of amount owed was not matching what was originally agreed upon on the invoice that "David" had us sign in the beginning. We've reached out to the main office multiple times, been asked to provide them photos of the original invoice to no avail. Nothing has been changed on our balance to reflect what was originally agreed on. Contacted the salesperson "David" as well and he has gone mute. Bottom line, don't do business with these folk. They'll rob you. This company has had 5 months to fix this problem, but now I'll be sharing this story through my social media networks to warn others. Screenshots galore. read more

I bought my Drop in tub and surround from them in 2008. It is still like new. The guarantee is first rate. I had to call after a few years to have the caulking re-done for me as it had aged. The other day I noticed it felt like a water bed tub when water got between the original tub (1940's cast iron) and the drop in. A repairman was scheduled immediately and the problem fixed at no cost. read more

I am so excited! we called Bath Fitters and Terry was very personable when I was trying to get an appt and apologized that they couldn't see me until the next week (which I already thought was quick) then ended up calling me back 5 min later because a cancellation appt for the next day opened up and she wanted to know if I wanted that one instead! When the consultant (David) came out he was not pushy AT ALL and put up with me repeatedly asking him to see the same samples over again. Finally Joey came out exactly on time to do both the install and plumbing, he was very nice and answered every question I had while he was working without seeming upset by being stopped so often then was able to make adjustments when I questioned about the height of the shower head and backing with no problems at all. Overall the work was done quickly and looks great! I wish we had called sooner as it was cheaper than we thought it would be. We are definitely calling back when we are ready to do our downstairs bathroom. :) read more