Anita was very helpful and showed me all of the deals going on. I had quite a few questions so it means a lot :)

Always lovely to enter here and not come out broke. They had a sale going on this past weekend with buy 3 get 3 free. It was nice to slurp on myself and it's nice to get the sales when they have them. They are very pricey but the aroma keeps me coming back. Once you try them you get hooked. The employees are some of the most friendly and kind people ever and desire so much when it gets busy. Kudos to the staff! read more

I love this location. The store is so well thought out with the way they have their products placed. I am always after a good sale & today was no exception, they had their summer candle on sale 50 % off yes!!! Please & thank you I absolutely love the smell of teakwood Mens body spray, I actually use it for a spray for my car, house, bed sheets. It has teakwood lavender & mahogany all my favorite manly sent's. My candles that I bought are basically the same sent with hints of a couple other things to make the sent slightly different. read more

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Bad service every time ! They talk more than work and the managers are no exception. Taking my business elsewhere.

Great staff. The people who work here are friendly and knowledgeable about their products.Affordable products. Good display.

Five star experience for bath & body works. To put it simply this was going to be one of my gifts for mother's Day, and they were very smart to have a few deals going. One was a buy three get three free. The other was buy two get one free. Needless to say I ended up getting their new scent butterfly for mother's Day. I got a perfume a bubble bath and lotion. I like that they let you browse and hand you a hand basket while you shop. Great experience and wonderful mother's Day gift. read more

I don't know what is but I can be in the worst mood ever , come here and instantly my mood is lifted!! Do I just left her wanted to update you on how things are now during the pandemic. They are doing a amazing job at keeping their customers safe !! You have to wait in line to enter the store . Limited capacity!! They have a employee waiting at the entrance with hand sanitizer. Staff are wearing mask . And after each purchase they wipe down the counter, credit card machine with a disinfect wipe . I felt really safe there . There is sinks for you to wash your hands . Antibacterial you can use at any time. Yummy candles right now :) read more

RUDE, RUDE, RUDE!!! I have been shopping here for many years but not anymore. I will never come to this location again. So, I arrived at the store right at 11:00, I was walking up and saw no line which surprised me. As I am walking in a man and woman are yelling at my daughter and I. Apparently there was a line in the hallway next to White Barn. He's yelling at us that we need to get in line over there. We go in the hallway and he's yelling again, saying we have to go out of the store and around the building to get in line. I get that you don't want us close to people but there were two people in the hallway. Ridiculous that we had to go all the way around. The worst part was the employees yelling at us. They also were looking at us, giving us annoyed looks. They were speaking to us as if we were children being reprimanded. I understand the rules new that have to be put in place but the employees acted like we were stupid just because we didn't see the line. read more

If you are ever in doubt about what to buy a girl or woman in your life, you can almost always find something at BBW that she will like. BBW has come a long way from it's roots as a country store themed toiletry store. Fast forward to today and the decor tries to be a little more sleek. Gone are the bushel baskets of yore. I was like most girls and had a favorite fragrance at BBW back in the day. I swear I thought I would always stay true to my signature scent. But times change and even though I no longer use BBW's signature collection there are other items that tickle my fancy within its walls. Here are some things that I love from BBW: 1. Candles! Did you know that BBW carries Henri Bendel candles? They certainly do and they smell so yummy. They last a long time too which is always nice. I really like the Lavender Leaves and Quince. Henry Slatkin is the chief candle creator for BBW. He helped create Henri Bendel's candles for the famous New York landmark. He also creates candles for BBW. 2. C.O. Bigelow. For those of you who don't know, C.O. Bigelow is a really old apothecary line that is now sold in BBW stores nationwide. I like their hand soaps because they smell really great and the packaging is really retro in appearance. 3. Wallflowers. These are a must for work! I change the scent seasonally and coworkers are always commenting on how great my office smells. I love yummy smelling goodies and BBW helps to fulfill the need for fragrance and potions in my life. read more

Went in for their sale today this employee is been the rudest person I've met in Bath and Bodyworks ever. I was over looking at stuff up by the front told myself and other customers guys there's only one line and I said well I wasn't in line yet. She gave a glare to me and this other girl she obviously doesn't want to be there. There was a lady with a young girl in line a mom and daughter and use the coupon and she got after the little girl that you can only use it for lotion or body wash not spray. This employee has an attitude she needs to go she's giving Bath and Bodyworks a horrible name. read more

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I've always loved Bath & Body Works. They have great scents, something for everyone, and the selection is amazing especially now that they added the room scents (candles, and wax melts etc.). This location has the most helpful staff and they aren't pushy. They really are just there to help you find what you are looking for. read more

Spending a lot of money is never fun but mixed with amazing customer service definitely takes the sting out of it. Not 1 but all of there reps were amazing. Even helped me take my purchases to my car. Thank you read more

OK, now have to add a star from previous review. They now have my favorite sent back. They just put it in a different package. Woohoo. Now the office smells great again. Sandalwood Vanilla candles and wall flowers, this is definitely heaven on earth. read more

All the candles I received in the mail were broken and I called to get an exchange they said I could do an even exchange if I came to the store??? I don't want to come in person which was my whole reasoning for online. And the manager made me wait in a line with no social distancing and was not wearing her mask properly! UNACCEPTABLE. read more

Just came in to use the new coupons. I had about 6 and was trying to make it work but once i got to the register Angela who was the cashier looked at all my coupons and arranged it so i used 4 coupons & my total dropped from $90 to 60 with a total of 8 items and 5 wax melts... she was so helpful with getting me the best deal! shes awesome read more

This store is okay, but if you like something from here, buy ALL THE STOCK. I can't count the number of times I've had a favorite product discontinued here. Very frustrating. 3 stars though for the great sales, especially around the holidays. read more

Wack! Can't even use my bath and body works points here ! Showed the lady my barcode shes like we don't take that here !!

CONTROL YOUR STORE ! katie was so rude when i swiped my gift card she rolled her eyes cus i didn't press the X button.

I purchased the Pink Cashmere body wash, and many other items at Bath and body works. Both online and in store, this store has been reliable and trustworthy! 100% going to shop here again! read more

Moana and the manager We're very professional and catered to my needs. The reason I'm only giving 3 stars is because of the employee Francisco ("Frisco" on his Apron). He had a seemingly pretentious and sarcastic attitude when i asked if there was any additional coupons or discounts i could receive. He led me to believe it was possoblr only to say "We dont do that here" i felt that was an unprofessional way to treat a paying customer. My money is hard earned and savings here and there help me get by. I felt disrespected and a little hurt. Thanks for reading read more

No one is ever willing to help at this location. I am a frequent shopper at this store, and it is safe to say that over the past year, the quality of customer service has truly suffered. When BBW once had stellar customer service, that is no longer the case. The last three times I've been into the store, there has been plenty of staff on the floor and not one single person offered to be of assistance. And at the registers, they ask who helped you on the sales floor. Every single time, I tell them no one. I help myself. Nobody cares. I even told the manager, Cynthia. She had the stupidest look on her face and didn't care at all, only walked away. read more

Good place to get some nice relaxing lotions or bath stuff. Only problem most the time they will not carry the product a month later. Friendly people, sometimes a little pusy to get you to buy something. read more

Excellent customer service! The associates at this location are so nice and helpful and really go above and beyond for each and every customer! I have never been disappointed shopping at the Modesto location! read more

I went in for the 3 wick candle sale and the store was crazy packed, line out the door. But the staff was so pleasant and personable everyone was happy! The staff kept the line moving quickly and even grabbed items for people in line so they didn't lose their place. Great customer service and great products! read more

Went to mall store over the holidays. Great service all around. Lots of options. The girl that helped me, Andi, was very knowledgeable and courteous. Will go back in near future...overall, a good experience with friendly staff. read more

Great deals! I ended up with 7 perfumes for $25. With a coupon for one free thing and and a special going on buy 3 get 3. Megan was polite and very helpful answering questions. Plus with the receipt a coupon for $10 was given read more

This is my favorite store ever! I love everything they sell....the body lotion, candles, air fresheners, hand soaps and body sprays! They have so many wonderful scents to choose from. They always have great sales going on as well as the everyday buy three get two deal. Their three wick candles smell amazing and last a long time, I stock up on those when they are half off. The hand soaps are the only soap we use, I also stock up on those when they have sales. They always have good coupons for free shipping, free items or an extra 20% or $10 off your order. If you go into the store, the staff is always friendly and willing to help and answer any questions. My only complaint is they got rid of the exotic coconut scent...:-( read more

Awesome place, workers are always so friendly and amazing sales! Stock up during their semi annual sales- you'll regret not buying everything! read more