icecream was fine but the service wasn't great. rude women who wanted to rush us out immediately so they could talk in the back.

I enjoy visiting Baskin-Robbins for a few of my favorite ice cream flavors that hold a special place in my heart. Now that I've been to multiple Baskin-Robbins locations all around Houston, I know that each shop may have varying flavor options. At this particular shop, there is plenty of strip plaza parking, though there are many signs that are reserved for specific retailers/no restaurant parking. I can understand why as it transitions into the evening and the restaurant nearby gets packed with customers looking to park. This Baskin-Robbins shop has more than a handful of tables inside for guests to enjoy their ice cream. Besides their hard ice cream by the cone or cup, they also offer sundaes, take-home quarts, novelty bars, frozen beverages, flavor flights, cakes, pies, and even kits to build at home. The staff are friendly and efficient to scoop up your favorite flavors and have been patient for when guests can't decide. There are plenty of flavors to choose from...think 31 unique flavors! My all time favorite is the Triple Mango, as I find it most fragrant with actual mango chunks inside. Their Rum Raisin and Cherries Jubilee are my next runners up. Once in a while, I'll go for one of their seasonal flavors, which are just as satisfying. I am typically a soft serve kinda gal, but the hard ice cream at Baskin-Robbins is a home run. Tip: Head to the ice cream shop on the 31st of the month to reap the benefit of 31% off scoops! read more

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Excellent! Service was great the place was clean and the ice Cream was delicious! We will be back to this location.

We love coming here for a nice treat during the week. My favorite ice cream flavor is strawberry cheesecake which they don't always all of the time. My husband loves the jamoca almond fudge flavor. The service is always great! The only downfall is there is a school across the street. Try to avoid the after school crowd because this is where the kids hang out after school. Other than that definitely recommend treating yourself. read more

the icecream is great. its so creamy. i love ite the service is nice. the place itself is beautiful.

This place deserves five stars just for the staff. if you stop by around 4:00 to 4:30pm on a weekday, the place will be packed with school-aged kids. The people who work there are incredibly patient, taking orders and delivering them with courtesy, despite the mayhem and occasional screaming of school girls. I have taken my kids there a few times, and the ice cream was fresh, the servings were generous, and the employees were saints. I recommend this place, but I'd suggest avoiding the after-school rush. read more

My go to ice cream shop that is open till late. The have the most delicious no sugar added pineapple coconut ice cream. read more

Baskin-Robbins - Outside - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

They must pay people to write the positive reviews. Been multiple times and rarely had a decent experience. Some staff are rude and some are nice. Multiple times my cappuccino blast has not been made correctly. I'd rather find a new spot than go back. read more

One of the best Baskin Robbins I have been to. Clean (which is important always but especially during this time). They are very friendly and helpful. They are also patient when it comes to letting you sample different flavors before deciding on which one you want (sometimes it takes me a while). read more

Such a great spot for delicious ice-cream. I bring my mom here quite often. Its her favorite. The floor is normally sticky, but t that is to be expected. read more

Baskin-Robbins - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

I ordered Pralines n cream with caramel and received plain vanilla ice cream with no caramel.

Best service ever! These ladies were the sweetest. Even used a coupon for us when we bought a cake! I love buying ice cream cakes and I will come back to this location to do it. It was Alia and another sweet lady. Wish I could recall her name but I'll go back to get it! The chocolate chip and vanilla cake was delicious!!! read more

Brought our kids after school for an ice cream and was told we could sit inside to eat ! Like who goes to a ice cream shop to take it home to eat ! Such a disappointment! read more

I love all BR- but this location just sucks. They don't give samples, I guess due to COVID. The staff is not friendly and it could be more clean. The crappy staff and lack of samples at a 31 flavor ice cream shop is what gave this spot 2 stars. Be better Baskin Robbins! read more

I haven't been in a Baskin-Robbins in years . I read online that they offered vegan ice cream so, I ventured out. It was good service was friendly more than one vegan option. It was good my friends liked the dairy based as well. This is all served up in a retro setting of an ice cream shop read more

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Had a less than pleasant experience at another baskin. Came here and had wonderful service and the girls working on 1/12/21 around 6:30 pm are some of the friendliest employees i've met and are always happy to help. they deserve some recognition. Great place! read more

Place is across the street from Lamar HS. Gets busy after 4p during the week. Fun place for quick treat. read more

Baskin-Robbins - Nom nom - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

LOVE LOVE BR! Great staff, so nice! The "No Sugar Added" Pineapple Coconut is SUPER! Waffle Cones always so fresh! Good times!!

Please bring back tables and seating inside. It is June 2021. Its 1000 degrees outside. Stop using Covid as an excuse. There is no reason there shouldn't be seating inside, especially for the elderly and young children. read more

AMAZING!! The best ice cream in the planet is right here. My personal favorite is chocolate fudge. It's beyond the brilliance of brilliant.

if absolutely love Baskin Robbins. I have been to the location in west university and in river oaks and I liked both. Staff is always very nice, helpful and patient. My favorite ice cream is the one with pralines . read more

!!! Best Baskin Robins in town !!! Carmen is the BEST and nicest ice cream barista and truly enjoy visiting this location because of the friendly customer service. Carmen and staff are always helpful and patient even when they have a full house. Corporate..... If u are reading, this location has amazing staff and great customer service. Ice cream is obviously yummy but the friendly environment only makes the visits more personable and enjoyable. read more

Baskin-Robbins - Mint chocolate chip shake - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

This place just takes me down memory lane. Its a nice location in a central part of the city. Plenty of seating and the staff was very friendly & happy to see us. Service was great ! It was open pretty late which was so convenient. I got my favorite Daiquiri Ice which I have been eating this special flavor at this Franchise for over 35 years no joke. I am so glad they still keep this flavor on hand. read more

Baskin-Robbins - My favorite flavor of all-time.....Daiquiri Ice. It's crazy how many years I have been enjoying this ! LOL - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

I stopped in here for a cone of mango ice cream. The service was great and it was fast. There seemed to be a photo shoot going on inside? The construction outside is annoying, but I found a parking spot easily. Cones are pricey, but the ice cream was very good. I took off a star because whatever paper they use for the cones made it hard to get the paper ofd of the cone. The glue or whatever from the paper was actually impossible to get off. I attached a picture. read more

Baskin-Robbins - The mango ice cream was delicious, but that paper was really hard to get off and stuck to the cone. - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

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Yes!!!! So to be honest we had just come from a very bad restaurant experience where the customer experience was just plain bad. We needed a win in the worst way to salvage the night. So upon leaving the bad restaurant we decided we needed Baskin Robbins to save the night. One thing you can count on from them is the staff always making you feel happy you came buy to see them. The customer service that night we were there was dead on. Where ice cream will always bring a smile, if you combine that with great staff and a clean environment you get a win. Thanks Baskin Robbins!!!! Just what we needed. read more

Woo hoo! Who knew that this simple branch across from Lamar High School in the middle of River Oaks hadn't been reviewed yet? Six Choir Guy and I came here after our trip to Frank's Pizza downtown. It is a good bet that we'll stop in here for a kid's cone after wherever we have dinner - it gives us a chance to talk more on the drive over as well as puts some time distance between the main meal and dessert. This outpost sits in a typical strip center which also has a Crescent City Beignets branch but has the advantage that you can sit on the raised sidewalk if you don't want to sit inside the shop. The ladies who work here are always sweet and never rush you, even if its closing time. read more

VERY BUSY, KIDS EVERYWHERE RUNNING FROM ALL AREAS.. Had two samples. Chose my fav and headed straight out. Way to loud for me. Sat outside the door in 50 degrees weather! read more

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I really love Baskin-Robbins ice cream, and my husband & I purchase ice cream from them several times a month. I was very disappointed in the service I received on Friday, 1/17/20. I know it was a little busy with the kids getting out of school across the street from the location. And then there was an Baskin-Robbins inspector there. But there was no reason to short change me on my purchases. I purchased (3) quarts of fresh dipped ice cream and ask the server to please make sure the ice cream is packed an weighed. The dipper assured me that she packed and weighed the ice cream. Upon my arrival home the quarts where only half filled, so I was short changed on my product. Please do my purchase from them if you expect to get your money's worth. The location is Baskin Robbins PC#360468 3266 Westheimer -Houston, T x 77098 Cashier #1295 Check number 26343 read more

I'm not going to comment on the ice cream because this is a franchise so you know the ice cream is very good. However the service and atmosphere was very nice. The sweet older gentleman was very accommodating because my husband is a very indecisive man and took a while to decide. Yet, he always had a smile on his face. Then his son or grandson said they came in to open up for a few hours at Christmas! Which I think the whole neighborhood was grateful for. I know my sister-in-law was very happy as she was craving some ice cream and most places are closed for Christmas. Delicious ice cream, pleasant and clean atmosphere, and great service on a warm Christmas night, what more can you ask for? To quote some Charlie Brown, "happiness is two scoops of ice cream." Yep! read more

If you want to eat here in peace without a bunch of students from the nearby schools then please don't come between 2-4. Otherwise this place is great and staff is always so sweet. This place is clean and easy on my budget. read more

Baskin-Robbins - Pretty good ice cream. - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Good ice cream. Was out of great flavors. I would recommend for a cute little date. Not packed. Employees wore masks.

This is closest to my house and have to admit the best ice cream in Houston. I've been to Amy's which everyone in this part raves about and have to say doesn't compare to Baskin. Highly recommend this place. The staff is always super nice and let you same whatever you like! I'm likely going back for more tomorrow. read more

Baskin-Robbins - Outside picture tonight. - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

I don't know if I'm lactose intolerant or if I had bad ice cream. I had chocolate malt made of chocolate mousse and gold medal ribbon and it looked the same way coming out as it.did going.down. I got the squirts folks. But I'd go back because it tasted good; I could be lactose intolerant. read more

So I go in. I order Gold Medal Ribbon, which has been my fav since childhood. I pay the server, and I leave. This has happened 1000's of times at this location and it's always right.... Nothing wrong with that... read more

Tired of Marble Slab, we came here instead. Clean, helpful, nice, and great ice cream. Couldn't ask for better!

Given my recent visits to Amy's, I have to give a shout out to good ole Baskin Robbins. They may not custom mix your ice cream, but their flavors and ice cream are pretty darn good. Best of all, the service at this location is swift, clean, friendly and just the way it should be. Sure, Rocky Road might not be as highfalutin as a one-of-a-kind creamery concoction found at other ice cream joints....but sometimes it's just nice to get a taste of the classics and be treated nice. If they brought back my dearly missed, now fabled: Dark Chocolate Raspberry Truffle flavor, I'd give 'em a GAZILLION STARS. read more

When I have a bad day I scream for ICE CREAM! Baskin Robbins is my absolute favorite ice cream store. Oh the choices! 31! I always get the strawberry cheesecake and snickers. In february, I always get the love potion #31. I wait all year for love potion. The service here has always been great. It's definitely not fancy shmancy ice cream concoctions like other ice cream stores that you find in Houston these days. But I still LOVE my Baskin Robbins and all their flavors. read more

Go there all the time and have for years. Fast service. Very kind nice people wait on you. And of course the best flavored of ice cream!