Rude. Slow, terrible service. brought in trailer tire rim, took over 2 hours, sat and listened to…read moresame rude attitude to every customer who walked in. new management and owner, won't last long like this. Lame.

Casey was SO friendly & helpful with our tire that needed a plug from a slow leak caused by a nail…read more He saved the day, as we were headed into a 6 hour drive with minimal services. He had us in & out in under 30 minutes, and was happy to chat to our youngest son (who is interested in all things auto related) about what he was doing. We can't recommend Gill's enough ... 10/10 in all areas of service.

I have recently needed tire replacement on all four of my cars. DCD is now affiliated with…read moreTireRack, from which I ordered my tires, but DTD did the installation, quickly and at reasonable cost. I cannot comment on the tire performance on the DCD site, as they were my selection from TireRack, but it has been great. But as to DTD, I scheduled an install appointment and my tires were installed in just a few minutes. Can't beat that!

A+++ service! The guys here work quick and efficiently. Everyone is very helpful and kind. I had…read morelots of questions and they were all answered. I purchased a set of tires here a couple months ago. Came in to get them balanced/rotated and was pleasantly surprised that it was a free service.

OMG, another day at JP Tire. PLEASE PEOPLE stay away from there. # 1 a piss poor job at least, they…read moredon't expect people to check their work- I did. The only word I heard from James the manger is LIAR. Sharp tongue and a big mouth. The customer is wrong and they're right. I'm amazed ! they insult my intelligence. Shady , shady, shady

Amazing customer service and the only place I will take my vehicles to be worked on in Durango.read more

Amazing support from Roland and the crew. My friend was…read moredriving my car on an extended trip. The car overheated and she made it to Firestone. Roland was able to get her in and perform diagnostics and found out there was a faulty thermostat. They replaced the thermostat and got her back on the road. Price was far, same as my home mechanic. Amazing service and value.

I just had the best experience at Firestone. The whole crew, especially Tyler, gave me excellent…read moreservice! I'd give 100 stars if I could.

Got 2 tires this morning and they previously ordered them. They were quick to install and so far…read moreI'm happy.

I am so glad to have Big O Tires in Durango. This store is my go-to for all tire needs. They have…read morextremely fair prices and knowledgeable, friendly staff. I am always so surprised at how fast and efficient they are too. I have purchased a few sets of tires from them and had some alignment work done as well.

Paul has always taken such great care of both our vehicles and us. My wife and I have had a lot of…read morehit or miss shop experiences in Durango but NEVER with Paul and America's Auto and Tire. Don't think twice, call them up and experience incredible service and reliability. Can't thank them enough for fixing up our GX470 and our Tacoma these past couple years!

I called last week to schedule an appointment for an oil change on my 2018 Ram 3500. The guy that…read moreanswered the phone quoted $65-125 for an oil change on my diesel truck so I booked an appointment for today. I knew $65 wasn't accurate but $125 was reasonable seeing that Ram charges $130 but couldn't get me in for 3 weeks. I went to the appointment this morning & the guy checking me in told me that it would be $245 for the oil change. I'm not sure what there labor rate is but I've never heard of a $245 oil change. On my way home I stopped at the Marathon gas station next to Ford & they did the oil change in under 10 minutes for $99. They were super nice & did a great job. Obviously you couldn't pay me to go back to America's Auto & Tire ever again!

Drove from Las Cruces, NM and by the time I was unloading my car for the night, I had a flat tire…read more Danny, the manager squeezed me into a fully scheduled Saturday, fixed the flat and checked out my engine light which had come on as I approached Durango. They were then able to assure me the light came on due to mountain altitude/thin air. I was alone and I'm not very engine saavy so I was initially concerned that I might be taken advantage of off my home turf. Nope, they just fixed my flat, checked out the indicator light, and sent me safely on my merry way.

I was on my way back to Houston, TX after an elk hunt. Front brakes started grinding. Stopped in…read moreDurango at the Goodyear Service Center about 2:40 PM. I told them I was on my way home wanted to know if there was anyway they could work me in and see what my problem was. These guys did a fantastic job. I was pulling a Uhaul trailer they helped me unhitch. They got me in a service bay right away. Needed pads and rotors which they installed. They helped me hook the trailer back up and I was back on the road by 4PM. Great customer service experience. I would recommend them to anyone who needs auto repair

Service was terrible. I am a senior needed help with installing a 195.00 battery that I could not…read morecarry. Talked to a service person told me would take all day to install a battery. There was one car in the bay. I was number 3 outside. The customer inside buying a battery said the manager had told her she was to busy to help her. I am 2nd from the same house hold with service complaints. So no more oil changes, took my tire purchase across the road. I believe a new crew so that department can flirish.

Bought new tires. Car shakes violently while driving at higher speeds…read more Took car in again the same day and the technician tried to tell me that the back tires don't need to be balanced and only the fronts have an effect on the car shaking. Rims are also disgusting because they were too lazy to wipe the soap off of them after installing. After brand new tires and another trip for balancing, my car still shakes. Buy the tires here then go elsewhere for installation.

They charged me double ($400) for a simple job which only took 20 minutes. When I called to…read morecomplain about being overcharged, they insulted and ridiculed me. The fact is that there is only one competent mechanic there, and they overcharge to cover the cost of paying 4 additional employees who don't do anything.

Horrors, driving into Durango on a recent Saturday afternoon I noticed the red light on the…read moretemperature gauge on my vintage Porsche Boxster flashing. No indication of overheating, just the annoying flash. I planned to stay two nights in Durango before heading out first thing Monday morning on the next leg of my return trip to North Carolina. Instead, plans changed. Finding someone to troubleshoot and possibly repair a Porsche in Durango is no easy task. My third stop referred me to Village Auto Care. There I met Danny Petrie who brings honor to the thankless job of managing a repair shop. Danny moved heaven and earth and got the Boxster on the rack where the shop's Porsche expert Jed determined that my water pump failed the pressure test. Soon the part was ordered from who knows where, probably Albuquerque, and then the waiting began. Tuesday Danny offered to put the car back on the rack and remove the malfunctioning water pump, reducing the time to finish the repair on Wednesday. I can't imagine another shop in the world that would make that offer. Sure enough, the part arrived at noon on Wednesday, and I was on my way around 4 PM. Jed gave me the remaining coolant and showed me how to add it in case his bleeding job was less than perfect. Not to worry, Jed aced the fix and I rolled into Amarillo around midnight and was back home in Pinehurst Friday night so I could take my daughter to the airport Saturday morning. My regular repairman told me that he insists that the vehicle remain in the shop overnight after a water pump replacement to make sure the system is bled properly. Many thanks to Danny and Jed for the way they responded to my emergency and their quality work getting me back on the road. If you find yourself dealing with any issues with virtually any make and model car while in the Durango area, don't hesitate to stop into Village Auto Care and place your fate in Danny's hands. Bill from Pinehurst

Terrible shop. Charged me $2000 and vehicle had the same issue the minute I pulled out. Wouldn't…read morereimburse me anything. I was told to "just live with the problem"

Great guys! Even loaned me a truck when mine was down. Always bring my work there. Get the job done…read moreright.