What can I say? It was fast and efficient. Let's face it. It's an oil change. Nobody died. It went…read morewell.

Very professional! They were honest and attentive and left a flower on the dashboard for my wife!read more

Phil was absolutely wonderful to me! I called and he fit me in even though it was obvious that they…read morewere incredibly busy. He also came in under the estimate he gave. He did what he said he would do and helped us immeasurably! Character counts! We are grateful!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

Fast and they got the job done! New to town and glad I…read moreselected this place. In and out in less than 10 minutes

I am here for a week from out of town and it was time for an oil change. Based on the reviews I…read moretried this place and had a great experience! In and out in just minutes and lowest price I've paid for an oil change. Highly recommend!

Very fast service but very thorough and Quentin "Q" helped me out. They changed oil and rotated…read moretires and reset car reminders. Very professional and easy in and out. Great place for service.

Sooo... July 2024 on vacatio, we stopped by jiffy lube Durango to have my Dodge diesel oil changed…read more Upon arrival we waited 30 min until a heavily facial tattooed young man addressed us with "What can we do you for?) Reply: oil change that's all. 30 min later I was being upsold air and fuel filter. I declined. I knew something was up and checked the oil level before we left the front driveway. It was WAY over filled! I stated that it was overfilled and asked how much they pit into it? They said 16qts. I stated it only holds 13 with the filter. I just left and drained off 3qts at the local autozone parking lot. I always maintain my vehicles at home and had been on along road trip during July and couldn't avoid a on vacation service. Fast forward to January 2025. I put my truck on my lift to service the truck. Guess what I found??? My hand Writing on the oil filter dated 1/2024 with the milage. I was and still am pissed!!! I called multiple times to speak to owner about the fraud that is occuring under their watch. CRICKETS!!!!! I do not want compensation! I want people to understand you can not trust that local Durango Jiffy Lube!!!

I brought my 1994 Landcruiser to have a failed Head Gasket repair. I am pleased with the work they…read moredid and found Dayton to be an Honest Guy and treated me right....

These guys are the best. We were at the start of a 3 week road trip when we an object in the road…read morethat damaged our under carriage. Without an appointment, they assessed the damage, did a minor repair, and sent us on our way worry free. Oh did I say their service was complimentary. That is hard to find these days.

I am the father of a student at Ft. Lewis College. I live in Texas and am not able to perform the…read moreregular maintenance that her vehicle needs, like oil, lube, filters, tires, etc. I am a small business owner and traditionally strive to do business with local small business owners. On more than a couple of occasions, I have tried to develop a relationship with local Durango, CO professionals, only to be overcharged and under-serviced. Yesterday, my daughter proudly calls me to share that she is at a competing service center (GreaseMonkey) to secure an Oil/Lube/Filter change. I was shocked to discover that they were planning to charge her $109.00 for a basic synthetic oil change. On top of that, the attendant was indignant when I began asking questions. This fee seemed extreme to me, so I had my daughter call the local Walmart Automotive Service Center to inquire as to their cost, with me remaining on the call. While she was parked in the GreaseMonkey drive-up lane she called the Durango, CO Walmart Automotive Service Center. We asked the GreaseMonkey attendant for a few minutes, but he hovered over my daughter's window while my daughter and I spoke with the Walmart Service Center's attendant. The Walmart Service Center attendant was welcoming, professional, empathetic, knowledgeable, and supportive of my daughter all the while transparently detailing his cost for in-kind services, which was a full synthetic Mobile1 Oil/Lube/Filter Change at $54.00. I remained on the phone to hear him welcome us to his facility, offering guidance for my daughter along the way, and greeting her upon arrival. The service was professional, and upon completion the attendant provided a thorough overview of the general condition of the vehicle, offering me comfort that my daughter's vehicle would be safe for her travel back to Texas. The price was as advertised, and the service was more than expected. I am so thankful to have a dependable proxy that is not taking advantage of my daughter in my absence. THANK YOU, Walmart Service Center! As a consumer, great service at an honest and fair price is considered to be a 'unicorn'. In a small college town, I did not anticipate this quest to be such a challenge. You have earned the 'Unicorn of the Day Award' with my family...as unicorns are magical creatures that are impossible to find. The Durango, CO Walmart Service Center has definitely delivered, and you have earned our loyalty.

I scheduled my appointment for 1:30 pm, got there at 1:30 pm, didn't check out until 3:20 pm. Only…read moretook two hours to change my oil with an appointment ... not stoked to have spent that much time at Walmart this Sunday

Casey was SO friendly & helpful with our tire that needed a plug from a slow leak caused by a nail…read more He saved the day, as we were headed into a 6 hour drive with minimal services. He had us in & out in under 30 minutes, and was happy to chat to our youngest son (who is interested in all things auto related) about what he was doing. We can't recommend Gill's enough ... 10/10 in all areas of service.

Rude. Slow, terrible service. brought in trailer tire rim, took over 2 hours, sat and listened to…read moresame rude attitude to every customer who walked in. new management and owner, won't last long like this. Lame.

I just had the best experience at Firestone. The whole crew, especially Tyler, gave me excellent…read moreservice! I'd give 100 stars if I could.

I have never experienced such poor customer service. I…read morebrought my car in to have a blinker bulb changed. When I left I realized the blinker wasn't working so I made a I-turn and went back. The mechanic talked to me like I'm an idiot. I told him it wasn't working and rather than take a look at it he said I would have to bring it in for a diagnostic test. For a blinker bulb? So I went home. It still didn't work after I had paid $80 to have them fix it. I took it back and they had a mechanic look at it again and he actually fixed it, but not for good. It worked for a while off and on so today I called them back because I want my blinker fixed and they told me the manager told them that since I'm not happy with the service I should go somewhere else. I wouldn't recommend this place to anyone. WTF!!!