If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

would not recommend this store to anyone, we bought a vacuum and tried to return it the very next…read moreday and was told no they wouldn't even consider an upgrade to another vacuum. Was told it was now used and they don't take back used products, even though they sell "refurbished " Dysons, he didn't know what refurbished meant! We also didn't get a chance to tell them we were originally in the store for a gas fireplace, good thing this happened before we spent more money there. Don't shop at this store!

Peter Martin's employees delivered my washer and when they realized there were clips on the bottom…read moreof my barn doors, I went to my basement (my trap door basement in the winter) ans got them a screwdriver. They didn't use it then they broke my clip, shoving the washer in. I called Peter Martin and spoke to him and he told me to replace the clip. I couldn't find the clips by themselves and then I got very ill. The next time I called Peter he had no recollection of speaking to me, could not find my file and when he did he only could find my email I wasn't even given a name. He said he could not remember speaking to me about my claim and then yelled at me because he couldn't find any of my information and then he hung up on me! I am disgusted by the way he treated me. His customer service skills are very lacking and considering they are supposed to service their own products, the fact that he didn't even have my name written down is quite disappointing. The way he treated me was vile. I would not recommend buying a product from him ever and he is a complete rude individual. I do not care how long he has been in business I would prefer to get my money back than to deal with him or his rudeness ever again! Photos attached. This is jow my barn door looks now thanks to him and his son who did my delivery.

We just bought a Frigidaire washing machine from Peter Martin Appliances and it's fabulous! Really…read moregood quality and it holds a lot of laundry. The men who took the old one away and installed it were efficient and friendly (the whole thing took them about 20 minutes!). Very happy.

Jack is fantastic. We've called him a few times, and the service is always amazing. He's great to…read moredeal with, has excellent communication, and the work is top notch. Highly recommend.

Jack arrived on time and with an encouraging outlook based on the presumed issue with my washing…read moremachine. He tried several ways to fix the problem and he did!! Jack was honest, fair and diligent. I would highly recommend him for any job! P.S. I wanted to click on value too but it won't let me lol. and it should be "excellent" not great

WSA Appliances acquires appliances from metal scrapers, puts in minimal effort to clean them, and…read morepropheses that you will receive an appliance that "is two years old, no dents, no scratches." I was not given a receipt for purchase. $850. While in my house, the 16 year old nephew took 2 phone calls promising the callers appliances that were "2 years old, no dents, no scratches." When I unwrapped my double oven it clearly had huge dents on both sides that were also rusted--the kind of dents resulting from being bounced down a road. The top of the control console had a large area where the finish was gone. the top right corner of the console was severely scratched it's entire width. The interior of the doors was so dirty there was no way this oven was less than 10 years old, and that is after they said they had cleaned it. The owner gave me advice on how to clean it with vinegar and baking soda. Why didn't they use this? I contacted them and within 5 days I even texted them with photos. He agreed to trade it for another double oven when he had one (in a text). I was never contacted. I sent text reminders checking in if there was a suitable trade over months. He said there was not yet. I have been using my basement kitchen since I had removed the upstairs kitchen the day after I moved to this house. I now need a stove and oven because I rented the basement. The first day I used this appliance to heat soup on a burner, I later noticed a intermittent clicking sound. I realized the burner would not shut off. I removed the knob and tried to find a position for the control that would turn it off, the display showed "Low" still. There was no position that would turn the burner off. I had to completely unplug the stove. I texted with pictures. When I went in to at least choose a single oven the employee said that person no longer was employed with the company. Later in the conversation, he let it slip that that person had warned him to look out for me because I might come in. This company will not cooperate and I even warned them I had met with my lawyer and was about to give a $3500.00 retainer. I reminded them and sent them relevant and dated screenshots of texts showing the agreement to trade and me following up regularly and being put off to wait longer by the owner. They still won't return the money or a trade. I'm moving forward with my lawyer.

Very impressed with their knowledge. They know the industry. I saw an online post and decided to…read morejust drive the hour to go see them. there was the one I was interested in, just as shown. If I'd gone to them first they could have fixed my old unit because they understood it perfectly. They were also able to help me with my stove. I love these guys. straight shooters.

We bought a fridge from Gorman's in February and 3 months later the freezer isn't working properly…read more Still under warranty and despite our follow up with their customer service, there has been no follow up or resolution . We had one service call and the guy thought it was a Freon leak but didn't know for sure and didn't fix it. This has been going on for months! Don't waste your money with them. The worst customer service I have ever received. I think they are putting us off and letting the warranty run out so they don't have to do anything.

Bought over 25000 in appliances. Worst decision i made. First off the delivery company was a…read moretotal disaster. Partial deliveries, wanting to come weeks after they delivered the wrong stove( thx Joe from Stoney Creek) and the refridgerator was delivered with the wrong handles. When the fridge was unpacked and moved into place by 2 people a screw was protruding form the underside and scratched the floor moderately deep neccisitating replacing a section of the floor. Customer service keeps delaying answering me and gave me a check for the materials but not the install cost. They then directed me to Jenn Air for the rest. I bought thru Goemans I should be able to resolve it thru them. Very poor customer service and the manager of the store another Joe couldnt get me off the phone fast enough. Save yourself the aggravation buy somewhere else. I have to admit this is the second time I purchased with them the first time they scratched my new floor again but i dealt with the store and resolved it. NEVER AGAIN WILL I DEAL WITH ANY STORE THAT IS AFFILIATED WITH GOEMANS AGAIN

I went in to buy a refrigerator to replace a broken one at a rental unit at approximately 4:00pm…read more They managed to deliver it by 6:00 pm THE SAME DAY!! WOW! Great prices and great service.

Don't buy anything from this seedy operation EVER. No refunds period, even if the appliance doesn't…read morework, or is unrepairable. Owner is dishonest, unprofessional, unaccountable, and is a seasoned Scam Artist. We have never experienced anything like this before. Something shady going on here.

Our family heirloom baby rocker chair with ottoman was re-reupholstered so well that we were all in…read moreawe when we saw it completed! It is perfect for the nursery of a new young parents and their son! Ana and Oliver were easy to discuss and understanding our needs, friendly, patient, available, responding with great suggestions of right fabric and timely completion of a quality workmanship. Great job! We surely made the right choice to have Baier's Upholstery and Design do the work. We are customers for all our future upholstery needs. Thank you!

I never expected for my chair and ottoman to turn out like this I'm sure Oliver didn't know what I…read morewas thinking when he delivered the chair because I was speechless they are beautiful and I thank Ana for being patient with me she went above and beyond helping me with fabric selection even ordered more samples for me to help in my decision. it was explained to me by Oliver how long the wait will be and what the job entails and that's exactly what happened. I thank you very much for making my room beautiful and I highly recommend this business!