brought in some gold to get checked and sell today. my first time selling gold here and will…read moredefinitely be coming back!! got some quotes from a few others but smart gold gave me the best rates and payout from them all! the experience was very easy and pleasant. everything is checked right in front of you and you are given a quote on the spot. very happy with the service here and would highly recommend!!

Shamelessly took advantage of me when I was vulnerable…read more Banks should buy and sell bullion again.

Professional yet friendly, fantastic service. I can't speak to quality or selection, but a close,…read morevery knowledgeable friend can and referred me there. I'm glad she did, and would trust the staff (I have visited the Upper James location on a number of occasions) without reservation.

It's ok... very old establishment been around for years. I guess more of a pawn/loans place then…read morefor sales. Interest rates are good I believe lower then most. So if your in Toronto check them out.

Fair prices and courteous service. Recommend to anyone cleaning out old jewellery you no longer…read morehave use for.

Fantastic service. I had 2 rings resized. They did a fantastic job. They look amazing and fit…read moreperfectly. Great husband and wife team. It makes a big difference when the owners both manage and do the work.

Took my engagement ring here to be sized smaller. First time it was still too big, second time too…read moretight. Somehow ended up with the band being thinned out and noticeably no longer was the ring round. When I complained the guy yelled at me and told me not to come back. Do not recommend this place unless you want your jewelry ruined. Had to take it elsewhere to get sized correctly. They told me they have seen other hack jobs from this same place. Terrible.

English language is wanting. Paperwork lacking weight of silver, silver content, and spot…read moreprice/gram/type(925 and 800). Transaction was short by half. Cannot prove it. Goods gone. $ accepted. Saw paperwork when I got home. Ashamed. I will not go there again.

A1 vendor - EXTREMELY useful resource for all things jewelry; extensively & thoroughly…read moreknowledgeable... UNCHARACTERISTICALLY HONEST; he took time to discuss our best options rather than pressure us to spend more needlessly... VERY FAST service; repairs returned ahead of schedule

Went to The Gold Exchange to sell a gold bracelet , they offered me 905.00 I said no thanks and…read moredrove 10 minutes to Jack Hunts where they offered me 1000.00, decide who you want to do business with, its a no brainer for me.

The service is above and beyond would only recommend coming here the best jewelry store in the wny…read morearea most honest workers around! Wide variety of products for all budgets!

I took in my replica watch and the guy working there declined to repair my watch for some reasonread more

SCAMMERS! I took my high-end watch in for service. I was told it would be done in a few days. I…read moreagreed and left the store. Upon leaving, I realized it was going to be the long weekend and thought maybe I would take my watch to wear for Easter festivities. I decided to go back, which was 10 minutes later. Upon arriving back at the store, I explained my decision to take the watch and bring it back the following week. The man I was dealing with was the owner and seemed quite put out by my request. He hesitantly retrieved my watch from the shelf and took it to his workstation. He proceeded to remove the back in a hast and removed parts. I asked what it was that he had removed and was still sitting on the counter. He said it's nothing while popping the back of the watch on and handing it back to me. While standing in front of him, I looked at my watch. I then noticed the damage he had done to the side and back of the watch while opening it with his pocket knife. When I questioned him about the parts on his desk and damage to the watch, he told me to prove it and kicked me out of his store, threatening to call security. This establishment shouldn't even be in business if they can sleep at night conducting themselves in this manner. I will have to take my watch to another reputable establishment to repair and replace the parts that were stolen from my watch. I only hope my review will help the next unknowing customer avoid dealing with these SCAMMERS!