I took in three broken wrist watches and an old mechanical stopwatch. Brian dealt with three of…read morethem while I waited without charge. Of the wristwatches, one he showed me how to reset the timer function myself, one is a really cheap watch with a broken strap that could only be replaced by the maker (I got it in Japan), and one needs a new movement, I got a quote with a warranty included. The old stopwatch belonged to my grandfather, he opened it up and found a screw had come undone and was loose inside. he fixed and gave it back to me working. All of that while I waited and no charge. I'll think about the movement replacement, but I'll probably take it back for him to do it.

I have been coming to this jewelers for years and the service is always excellent and the prices…read moreare great too. I just took in a ring and a bracelet to get fixed and they did such a great job! The ring was a gift for my 18th birthday and the back had cracked and it was full of scratches. The ring is white gold and they fixed the crack and did a rhodium coat and the ring has never looked better! It's never been shinier or had more sparkle to it! I can't wait to do some more shopping here in the future! I am extremely happy with the service here and will never go anywhere else! I highly recommend it!

My family has been trusting our jewellery needs to Tony for over three decades now, and every time…read morewe go to him, we are always thrilled with the quality of the work, the finished jewellery and above all else, the dedication and exemplary customer service, Whether it's a custom piece for a wedding, or an urgent repair, I have complete confidence when I go to him. I travel from Toronto to Burlington, because he is simply the best at what he does, My most recent jewellery issue: my wedding band not only cracked, the exterior service was so mottled with microdents, two other jewellers swore it was impossible to fix. Heartbroken and hopeful, I took it to Silver and Gold. "No problem," we were told, despite it being the worst damage he'd ever seen (as if I worked in construction). Upon pick-up, my ring looked sparkling new, like the day I got married. You would never know just how terrible a shape it had been in. The prices are always fair, but more importantly, you can trust in the care for the craft here. I cannot recommend this place enough.

well, until i am proven otherwise ..they are great.. brought a friend who sold them a fair…read moreamount..they had a chance to rip her off ..the clasp on a chain said 10kt..guys said the clasp was changed and your chain is really 18kt!!!! huge price difference.. i hope enough people read this.. tom hillier dundas

I went in here today with some scrap gold and silver jewellery. The gentleman behind the counter…read morewas very courteous and friendly. He (forgot his name :P) carefully examined each item and explained the whole testing process to me. After that, he weighed everything in front of me and then made an offer that I accepted. His offer was considerably more than the offer I received at another shop. :)

Fair prices and courteous service. Recommend to anyone cleaning out old jewellery you no longer…read morehave use for.

Fantastic service. I had 2 rings resized. They did a fantastic job. They look amazing and fit…read moreperfectly. Great husband and wife team. It makes a big difference when the owners both manage and do the work.

Took my engagement ring here to be sized smaller. First time it was still too big, second time too…read moretight. Somehow ended up with the band being thinned out and noticeably no longer was the ring round. When I complained the guy yelled at me and told me not to come back. Do not recommend this place unless you want your jewelry ruined. Had to take it elsewhere to get sized correctly. They told me they have seen other hack jobs from this same place. Terrible.

Albert was the only clock repair who would fix my mantle clock which has German mechanics. Great…read morefix. He also serviced my 1975 Rolex

First class service'. Also new address 4180 Morris Drive, Burlington. Gary(son) has taken over the…read morebusiness. Same great service.

I may not have much history with Westdale Jewelers, but can tell you this is not some big box…read morestore. This is your "personal" jeweler. The guy you come to for custom work, the guy who you recommend your friends to. This aint Zales or Robbins Brothers. He almost guarantees the craftsmanship of his work. Security is tight and as it should be. It's comforting to have that around sometimes. No parking, street only. The owner may not remember you or your story, but talk to him about the piece he made and he'll instantly remember the details. That type of custom work is hard to come by. Most places unless you buy some crazy sized rock they won't remember your 1K I'm sorry necklace. Gemstones, plenty of materials from white, titanium, rose, and all the usual suspects. He does a lot of work with personally trusted vendors and carries brands he stands behind which I appreciate.

Took a necklace in for them to close one link. Took them 5 days, and they charged $33. Covid has…read morepresented problems, but gouging and robbery are still not appreciated. Gord G July 7, 2021

Beautiful jewelry pieces! Fair prices. Great service! Reminds me of how things used to be--- lovely…read moreowner!

We needed some repair on my husband's tungsten ring with a gold band wrapped around. I was unsure…read moreif it would be fixable but was so pleased how nice it turned out. Dropped it off in the morning and had it later that day. Wonderful person to deal with, quick service. Highly recommend!