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    VacConnection

    5.0 (4 reviews)
    Closed 10:00 am - 5:30 pm

    Services - VacConnection

    Appliance installation

    Appliance repair

    Vacuum repair

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    The Brick

    The Brick

    (27 reviews)

    $$$

    It is a joke, we bought a couch there over a month ago and it has pulls on the sofa. They said that…read moreI would have to go to their third party service and put the service technician call in. They will not stand behind their product sold. I want the couch out but now we are stuck with it. What an aweful place to buy your products from NEVER AGAIN! BEWARE.

    WORST CUSTOMER SERVICE EVER. ONE STAR IS FLATTERING FOR THIS COMPANY…read more I purchased a floor model stackable washer and dryer from The Burlington store. They shipped it still stacked. During delivery they broke it. The delivery guys did not unwrap it because they said it had come apart and it would be dangerous. The delivery guys were very late almost 8 pm. They did not remove the plastic to investigate they were only interested in getting home after starting at 7 am that morning. I had no way of lowering the unit until my son came over 3 days later. We removed the plastic wrap and found three out of the four screws had been ripped out of the washer damaging the washer and making it impossible to lower. There was no manual for the stacking kit explaining how to detach It is still sitting in my living room. The Brick has said that it is past the 24 hour mark from delivery and has done nothing to help me They have my phone number and they have not called. They said it was a warranty issue when clearly it isn't. Unfortunately I did not use visa. I used their card to get a 4 % rebate to use on future purchases. DO NOT USE THEIR CREDIT if you do find something you really like. It comes with no protection. They responded saying to email them. It looks nice but it does not take you anywhere. If you have any integrity you can call me. You know the number.

    Canadian Appliance Source Oakville

    Canadian Appliance Source Oakville

    (11 reviews)

    I went in the store and gave them the dimensions of the fridge I required. The salesman showed me…read more3 that would fit and I chose I and paid for it. They were suppose to have it delivered and all set up and put it in the space.. The said they couldn't plug it in for 1 1/2 hours. It was sitting in front of my ovens and I asked if they were coming back to move it and put in the space. They said no that it moved easy on wheels and let I am a handicapped 76 year old and my friend is 82. This was Tuesday and they wouldn't send anyone and told me I would have to wait till Thursday. I had all my groceries in bags and my frozen would be gone by thursday. I had to hire someone to do it and then it didn't fir which the salesman said it would so I had to take out one of my cabinets. This cot me $300 and the loss of a cabinet and a great deal of stress and hardship. It is the m worst service I ever had. I wouldn't recommend CAS to anybody.

    Actually Sales area very good…read more The worst service received. The delivery is another thing. they arrive to deliver you, with bad attitude and in a hurry. They refused to move anything at all. they had to cut a small piece of drywall and they refused - I do it myself - when trying to connect the washing machine hoses they said that the tube was too high and had to be cut - no, it was not high, and it is composed of two threaded sections, if they removed one it was enough, but they did not want to and did not finish the job. I spoke to customer service to complain about the service and they refused to listen that they already had the delivery report and that it was what it was, that is to say they gave the reason to the deliveries and not to the customer. They refused to pass me a supervisor, a person named Aisha. I decide that I prefer to cancel the order because of these attitudes (especially Aisha) and bad service and that they come for their appliances and they tell me that I have to do a process and that if I want to return my appliances I should go for them myself and go to the warehouse, they lost a good customer (tanks to Aisha) of more than 25 years, and I have bought more than 100K of them.

    VacConnection - appliances - Updated May 2026

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