The worst customer service, they lie, they steal, they just do not care. Don't get the warranty you…read morewill never get anything covered. Made in China furniture dosnt last, staff is rude and racist.

I ordered a washer and dryer almost 40 days ago and I am still waiting for delivery…read more They dont have a equivalent set to offer .I called amazong I got through to delivery And the man offered at least he would send the washer Well the day it was supposed to arrive e is here and their is no washer .no call and they won't answer the phone or return calls I am waiting stucknhoung to the laundry Matt

My experience with this Vacuum repair shop was really good. I needed a small part replaced on a…read morehose. Jason was able to fix it in a matter of minutes. My experience with this business was very positive and efficient and friendly. I would recommend the Vacuum Shoppe to anyone needing a repair of a vacuum. Thank you Jason. Louise Brisbois

This store is terrific! My central vac motor died & I…read morecouldn't get parts anywhere. They managed to source a replacement for me the same day & saved me hundreds $ in the process . Wow!

If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.

would not recommend this store to anyone, we bought a vacuum and tried to return it the very next…read moreday and was told no they wouldn't even consider an upgrade to another vacuum. Was told it was now used and they don't take back used products, even though they sell "refurbished " Dysons, he didn't know what refurbished meant! We also didn't get a chance to tell them we were originally in the store for a gas fireplace, good thing this happened before we spent more money there. Don't shop at this store!

the best service! fast, reliable!…read more Bernie explained the problem clearly and worked quickly ! Fast Eddie never disappoints!

Poor experience. Bad attitude with misogynistic comment. Did not fix machine either. Discussed with…read morefollow up call who said they'd refer me to someone else to call back. Never got a return call. Also charged $150 at the end. I understand skilled techs time is worth money but perhaps discussing charges ahead of time on machines would manage some expectations... although managing sexist comments about laundry being a woman's job is something I don't think you can do with Fast Eddies.

The store itself was fine, unfortunately they partner with King and State for their 5 year…read morewarranty, which the store aggressively pushes. They sold me 5 new appliances with extended warranty. For some reason the washing machine doesn't have a serial number. Clearly I didn't remove it, or I would have removed it from the other 4 appliances. I found out that as it was the floor model, it should have gone in the garbage, not sold to me. So that's really bad on the sales persons part. I have an issue with my washer, I went through King and State. They sent out a technician, who refused to work on it because there was no serial number, but I do have the bill. I got an invoice from Whirlpool for the tech to show up, which I refused to pay, after several calls to the brick, they paid it and mediated between myself and King & State. They sent out another technician and that guy repaired my washer. However, he did something wrong, so had to come back 2 days later. That was about 8 months ago. The washer once again does not work, same error. King and State refuses to send out another technician. Might have something to do with the 5 year warranty expiring in 1 month. They actually cancelled my technician that they scheduled, siting that I've called 6 times, about the same issue. Calling and having the washer fixed are clearly different. I've called the brick, left messages and they are not calling me back. So although my initial experience in purchasing the products was ok, the customer service on both the Brick's part and their partner King & State has been less than desirable.

e customer service was excellent, and Mehr A. provided outstanding assistance. The delivery crew…read morewas also good and professional. However, I was disappointed that they did not assemble the bed as promised. They said the wooden support board would prevent it from fitting and advised me to remove it. I told them it would fit, and I was right. I believe they should have at least attempted the assembly instead of immediately refusing and leaving. we did it our self , it took us less than 10 min

My stove was not working and I paid $80 for a service call. When the service person attended the…read morehouse they said it would be another $240 for them to look and tell me what was wrong with the stove and if any parts were needed it would be an additional charge. This was a very old stove in a rental property, and it did not make sense spending that kind of money to fix it. I decided at those prices I would throw out the stove and I purchased a second hand Inglis for $300 which is working perfectly. I am sorry I wasted my time and money with JSK.

My dryer wasn't heating up properly. There was a service man at my door 4 hours after first…read morecontact. I received a response to my email within minutes and an appointment was arrange. The service man arrived promptly at the time I was told he would arrive After checking everything, he was confident a good cleaning inside would solve the problem. While he had the dryer apart, he noticed the belt was cracked and had stretched over time. It was replaced. A thorough cleaning was done including sensors. The dryer is operating like new.

We are happy with our refrigerator but we're very much inconvenienced by an error in delivery. We…read morepurchased our refrigerator on Thursday August 20 and arranged for a Saturday delivery at an extra charge of $30. We explained the need for the earliest delivery to Derek, our salesperson. He assured us we'd hear from the delivery people the night before or morning of delivery but also that he'd be working that Saturday. When we hadn't received a call by 9:30 am I called Derek. He called back about an hour later apologizing for the mixup but had no explanation or solution. Our freezer had been breaking down over a couple of days preceding our purchase which he understood but could only offer the suggestion of buying bags of ice to keep our perishables until whatever time Monday delivery could be made. No compensation for our frustration but hopefully our delivery fee will be returned.

I went in the store and gave them the dimensions of the fridge I required. The salesman showed me…read more3 that would fit and I chose I and paid for it. They were suppose to have it delivered and all set up and put it in the space.. The said they couldn't plug it in for 1 1/2 hours. It was sitting in front of my ovens and I asked if they were coming back to move it and put in the space. They said no that it moved easy on wheels and let I am a handicapped 76 year old and my friend is 82. This was Tuesday and they wouldn't send anyone and told me I would have to wait till Thursday. I had all my groceries in bags and my frozen would be gone by thursday. I had to hire someone to do it and then it didn't fir which the salesman said it would so I had to take out one of my cabinets. This cot me $300 and the loss of a cabinet and a great deal of stress and hardship. It is the m worst service I ever had. I wouldn't recommend CAS to anybody.

My favourite chair which is quite old, has been transformed into a beautiful brand new chair. The…read morecolour , the fabric, is lovely.The workmanship extraordinary. Thank you Ana, thank you Oliver for your care and your expertise. I shall be back when other furniture is needing loving care. Milree

Our family heirloom baby rocker chair with ottoman was re-reupholstered so well that we were all in…read moreawe when we saw it completed! It is perfect for the nursery of a new young parents and their son! Ana and Oliver were easy to discuss and understanding our needs, friendly, patient, available, responding with great suggestions of right fabric and timely completion of a quality workmanship. Great job! We surely made the right choice to have Baier's Upholstery and Design do the work. We are customers for all our future upholstery needs. Thank you!