1 star. But that's only because of the parking lot and the pretty cool domino table I saw outside. Lol. I DO NOT recommend it. Terrible Service.
Pros: location, parking, decor,
Cons: Service, ambiance, and cannot say if the food or drinks were good or not, because we left, due to the first bad impression. If you care to know why then go ahead and see below.
When we first arrived (party of 3 adults 2 children) we noticed the place was adequately located in a corner with a large parking lot, it was a Friday evening and the lot was empty.
We proceeded to the entrance, where we were abruptly greeted by the host who opened the door but placed himself in-front of the entrance and asked, do you have a reservation? We answered no, he said ok and let us in. When we walked in we started walking towards the tables....the place was completely empty. When I say completely empty, I mean, there was one person sitting at the BAR area and it was an employee. No one else was sitting inside or outside of the restaurant.
The host who seemed flustered and annoyed (side note: maybe he had a bad day? Not sure, we are all human, but service can make or break any experience at a restaurant), told us with a strange hostile attitude, to wait at the small space next to the bar because we cannot sit just anywhere, that he had reservations for the tables. He took maybe 3 or 4 minutes and came back to us and said that he had no tables available because they were all reserved, that we could sit outside.
We respectfully declined, and not for nothing, I'm pretty happy we did because we found another location close by that the food was spectacular and the service was amazing. But just for the validity, respect and transparency of this review, I will not mention the other restaurant's name in this review.
The worst part is that when we walked back a few hours later from the other restaurant...Bartolo was still empty, so am not sure what this terrible experience was really about.
All in all, if you are REALLY/ Extremely interested in going to this restaurant, I recommend that you make a reservation and please, ignore the terrible, rude, unprofessional host that will mess up your experience. If you look past that, maybe the food will do....maybe lol. read more