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    barrett-TECH

    5.0 (1 review)
    Open 8:30 am - 5:30 pm

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    16 years ago

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    Tech City

    Tech City

    (50 reviews)

    I opened my laptop and a blue screen appeared. I logged into my Microsoft account and followed the…read moredirections too trouble shoot on my own but I kept going back to the blue screen. So I took my laptop here to get it reinstalled. Luckily, all my important documents and stuff are on the cloud so I didn't have to worry about losing any data. I just wanted to be able to use my laptop when needed. Took it there on a Monday and it was ready by the next day. I received an invoice but no explanation as to why it happened and what I should do if it happens again. Oh well. I'll just cross my fingers and hope it'll be fine for a few years.

    TechCity (Park Ridge) - Disappointing experience…read more I brought my son's Lenovo ThinkPad in for a hinge repair estimate and clearly explained at drop-off that it was urgent since he was returning to college on January 19 and needed it back ASAP. Despite that, I didn't hear anything for nearly two weeks. When they finally contacted me, communication was very disorganized. Different techs called at different times, but none seemed aware of previous conversations, and I had to keep repeating the situation. At one point, I was told they didn't realize I needed it back quickly -- even though I explicitly stated that when I dropped it off. The delay and lack of coordination made an already stressful situation worse. I was expecting professional, timely service, especially after clearly communicating the urgency, but unfortunately that wasn't my experience. I did ask to speak to the owner and was told "he isn't available." If you need fast, organized turnaround, you may want to look elsewhere.

    barrett-TECH - itservices - Updated May 2026

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