I always stop by Hollister when I'm at the mall. Their clothes are more for the younger generation…read morebut occasionally I find some really cute dresses that I can wear, especially the summer dresses. All their associates are always nice and very polite. Service is also very good. The associates are super efficient. I never had to wait long to be helped, even on any transactions.

Make sure to always get a gift receipt if buying for someone because even if you lose it they will…read morenot help you even with a store credit ! They are unapologetically " no exceptions" even with tags attached etc! However, This is posted on their site: Hollister https://www.hollisterco.com Return / Exchange Policy Please note that if you return merchandise without a receipt or invoice, we can only provide the last known value of the item

I needed alterations done on a dress and I needed it done within 5 days which is a tight deadline…read more When I called in to see if they could do it the man I talked to was very friendly and accommodating. He told me sure they could do it and to bring the dress by in the morning. The lady that did the fitting did a great job and the dress was done on time and perfectly fitted. These people are pro's.

I brought in a blackout curtain that measured 98 inches long and paid to have it shortened to 86…read moreinches. When I picked it up a week later and hung it, I realized the length had not changed. I returned to ask about it and was disappointed with how the situation was handled. Instead of measuring the curtain or reviewing my receipt/order details with me, they insisted the alteration had already been completed and told me I would need to pay again. I showed them the $115 charge from my original request, but they still refused to inspect or correct the work. I had only purchased one panel, so there was no mix up with a different curtain. I ultimately disputed the charge because the requested alteration was not completed and no resolution was offered. Unfortunately, I would not return.

We come to this location whenever my husband needs nice jackets, sports coats, or business attire…read more This weekend we specifically came in to shop for sports coats for upcoming business trips, and we actually ended up purchasing even more because of the great deals available. The main reason we continue coming back to this store is because of Chris. He previously helped my husband and my dad with suits for our son's wedding, and ever since then we always look for him when we visit. My husband is 6'7", so finding the right sizes and fit can be difficult, but Chris is always incredibly helpful, creative, patient, and friendly. He truly provides outstanding customer service. During this visit, while I was walking around the store, I overheard two employees talking about Chris and saying he needed to stay at the register instead of helping customers on the floor. Honestly, that was disappointing to hear because Chris is the one employee who is approachable and genuinely engaged with customers. The rest of the staff often seem inexperienced, unwelcoming, or simply fail to acknowledge customers altogether. We also learned there have been some organizational changes requiring employees to remain behind the registers. With all due respect, employees like Chris should not be restricted from helping customers on the sales floor. He is the reason loyal customers like us continue returning to this location. Otherwise, we would honestly drive to the Inland Empire location just to work with Hamid again, whom we also miss at the Mission Viejo store. While we were checking out, two additional customers were standing there waiting for quite some time without assistance or even acknowledgment. One customer repeatedly asked for help just to complete payment. Honestly, I would have walked out. A simple greeting, acknowledgment, or smile goes a very long way, even during busy times. My feedback would be: * Allow strong customer service employees like Chris to continue helping regular customers on the floor. * Provide additional customer service training to employees. * Encourage staff to be more approachable, friendly, and attentive to customers. Most importantly, we will continue to give high praise to Chris. He represents what great customer service should look like, and quite frankly, some of the staff could learn from him. He would make an excellent manager.

I came in today to purchase a shirt for an upcoming event, but unfortunately, the experience was…read morevery disappointing. The staff member was rude and dismissive when assisting me. He recommended a shirt that I specifically told him would not work for me, and when I asked to try on the shirt I wanted, he would not allow me to do so. I ended up taking the shirt he recommended, but when I got home, my suspicion was confirmed that it would not work. Now I have to return it and purchase a shirt somewhere else, simply because I was not allowed to try on and purchase the one I originally wanted.

All I can say is WOW! I had never been to a RVCA store before yesterday. The associate who helped…read moreme was amazing. The customer service was top notch, more than any other retail store I have been to. I appreciated the suggestions from the associate and I can't wait to shop here again!

For a small store, they have a great selection. Asher helped me decide on a beanie and was very…read morepleasant. Great customer service.

Great selection and a well organized location. Very busy but most Uniqlo locations are. We always…read moreseem to go on days with great sales so we do luck out when shopping here. Love coming here for basics with for work or everyday. Really easy to try on clothes and then go through self checkout.

I've always loved Uniqlo whenever I travel to Japan and I'm so happy we have one locally now. The…read morestaff are very friendly and willing to help. The clothes are basic essentials at affordable prices and the material is really nice. I like how you can just put everything on the check out machine and it will self calculate the price. Be sure to sign up for Uniqlo membership for discounts!

There is a reason people don't shop in store at the Mission Viejo J.Crew. I've been noticing it…read morefor years the customer service workers are rude and righteous; these ladies have worked in the store for probably 20+ years . Not only that I've been visiting that store for 20 years shopping, buying, and yes, some returning. Every time I go in there if I have another bag, they follow me around like I'm a thief!!! I've never stolen anything in my life and I know they recognize me when I come in that store. That said, I will NOT shop MV JCrew. You just lost a loyal customer who shopped your store for years. I know I'm not the only one that feels this way. Good riddance to the prudes and pretentious women who work in that store!!!

Worst customer service in a J.Crew store I've ever experienced. Didn't get any hello though…read moreeveryone else did (I was the only POC shopping in the store at the time). Got a lot of attitude from the girl wearing mask, short, light-colored hair at the front desk when trying to make a return. Just wow...

Resza in the men's shoe department at Macy's was amazing. Even though he was very busy, he still…read moremade sure to be kind, courteous, and attentive to everyone. He took the time to help each customer and made sure we all found exactly what we needed. His professionalism and excellent customer service really stood out. It's rare to see someone stay so patient and helpful while juggling multiple customers at once, especially when your alone. Thank you, Reza, for making the shopping experience such a positive one!

Reza is a bro. I have a work trip tomorrow and was in a hurry. I need shoes a belt and socks…read more I'm colorblind. He found a good pair of shoes for me and showed me multiple options. Picked out a belt for me. I am so grateful for your help friend. Thank you so much. It would have taken forever on my own. I was able to finish my errands and pick up my son from school on time because of you. Thank you.

Absolutely Amazing place if you Need a suit. Great Selection…read moreand even better people and Customer service. Went there to get my tie and they even knotted it for me. I'll definitely be back when I need a suit end of summer!

I have an upcoming wedding and came in with zero expectations because it's my first time buying a…read moresuit. I ended up paying around $345 for a suit that will be tailored to my size. Includes the socks, tie, and the whole suit. Customer service was fantastic, they are very helpful on finding the right size and let you try on different sizes to make sure it fits you. The lead time for a tailor is about 3 weeks, that's the only down-side... so it is best if you plan ahead of time before your actual wedding date. Located in downtown Santa Ana so there is street parking, but there is a small lot behind the building with only 5-6 spots.

Bought some items for my daughter for back to school and the cashier was so patient and helpful…read morewith me when I was looking through my email for my coupon.

Such good service, all the workers were very nice helped me out with all the questions I had.read more