I had an unfortunate situation at Barrels and Birdies yesterday, which is too bad because I…read moreprobably won't be back soon and I like their stuff. I went in yesterday afternoon and there was one kid working there without a mask on. I figured he would go behind the desk to put one on since there were customers in the store now, but he just went behind the counter, didn't put one on, and then came out on the sales floor without one and kept getting closer to me. Then when I went to check out, I had to ask him to put one on and he said "Oh, do you want me to?" It was uncomfortable and, since it is required by law, I don't think they should be making customers uncomfortable or putting them in awkward situations because the employees refuse to wear masks. It's too bad because I like this store and, even though it is a bit overpriced, it is convenient and I always find good stuff there. Guess I'll be back after the pandemic is over.

Barrels & Birdies is a great clothing/apparel store located in Ladera Ranch in south Orange County…read more Scott, the owner is a super friendly guy. They have an excellent variety of surf and golf apparel (clothing, shirts, hats, socks, sandals; brands include TravisMatthew, Johnnie O, Izod, etc). Before you head to The Shops at Mission Viejo, stop by Barrels & Birdies and support local, small business in the Mission Viejo, Rancho Santa Margarita, Ladera Ranch, Rancho Mission Viejo area. They have a cool Birthday / Gift box (choose 2 of 3 items) that makes gift giving easy. Great store, excellent experience. Would encourage you to check them out. Located in the Mercantile West shopping center across from ZPizza.

This is a fantastic GameStop which offers a wide variety of well preserved and fairly priced video…read moregames from many different console eras including some of the most friendliest and coolest customer service from the legendary Ross!!

I did a PSA submission and it was seemless thanks to a great employee, Drew. He was patient and…read moreexplained the whole process in detail. Upon picking up my submissions when they were ready, there was a hiccup and delay to get them. Drew was extremely patient and kind even when I was having a horrible day. He made sure I got everything on time once I came back to grab the items. Thank you, Drew! 10/10 service I would use this GameStop for PSA submissions again.

As someone with a super sensitive husky, finding people who truly care about pet health has been…read morehuge! This place goes above and beyond. The customer service is always amazing, they never make me feel silly for asking questions, and they genuinely want to help find solutions that work for my pup. It's rare to find a small business that treats your pets like their own, but they absolutely do. So grateful to have them in our corner!

So I made what I now understand to be a very bad decision to take my sweet furbaby here for her…read morebirthday to buy her something special. I had been there before and thought it could be a nice treat. I purchased a few items and ordered a harness for her. That was over 6 months ago. They reached out once to say it was delayed. No problem right?? Well four months later, I am still waiting. Now I request a refund and I am told they can only refund within 30 days and I can expect a store credit. This has got to be the worse customer service ever for a company that claims to love pets as well as their owners. With all the other quality pet shops around, I do not recommend and will never shop here again.

I'd been wanting to go here forever. Finally made it and am very impressed. Not a huge market but…read morethe quality of the vendors is one of the best. Great produce, baked goods, tortillas, coconut milk. Food trucks had tamales (the best) dumplings, arepas, Korean food, French bakery etc. well done Ladera ranch!!

I like the variety, quality and healthy options of products sold at this market. All of the sellers…read morewere knowledgeable about thei products, pleasant and not pushy.

I needed alterations done on a dress and I needed it done within 5 days which is a tight deadline…read more When I called in to see if they could do it the man I talked to was very friendly and accommodating. He told me sure they could do it and to bring the dress by in the morning. The lady that did the fitting did a great job and the dress was done on time and perfectly fitted. These people are pro's.

I brought in a blackout curtain that measured 98 inches long and paid to have it shortened to 86…read moreinches. When I picked it up a week later and hung it, I realized the length had not changed. I returned to ask about it and was disappointed with how the situation was handled. Instead of measuring the curtain or reviewing my receipt/order details with me, they insisted the alteration had already been completed and told me I would need to pay again. I showed them the $115 charge from my original request, but they still refused to inspect or correct the work. I had only purchased one panel, so there was no mix up with a different curtain. I ultimately disputed the charge because the requested alteration was not completed and no resolution was offered. Unfortunately, I would not return.

Staff: They were nice but not come out from behind the…read morecounter and check on customers nice. Quality/Quantity: Lots of high quality costumes. Value: Subjective Overall: Lots of great options so we will be back.

This is the location where I bought my first Chucky life sized doll and I've been hooked ever…read moresince. I walked in not expecting to buy anything from this location. There was a horror movie costume section where I found a both Chucky and Tiffany costumes which I bought. There were some props from the movies which I had caught my eye as well. I bought one of the iconic prop knife and the heart of the Damballa necklace. I had to head to check out before I spent too much in one go! I came back to this location a couple weeks later. I ended up buying the life sized Chucky doll. It was $90 which wasn't as I would have imagined. $90 isn't a lot considering I spent a lot more on the Trick or Treat studios doll. I went back again and got the Chucky greeter which is a candy bowl. Wasn't expecting to spend the amount I did but here we were a year later with a growing collection.

I am still dealing with issues from December 2025! Do not…read morestep foot in this store, and absolutely do not work with Jordan. What was supposed to be a standard phone promotion turned into a total scam. I fell for so many hidden fees disguised as promotions that I'm now paying for monthly!! I was told accessories were "free" if I spent over $85, and that I only had to pay the tax. That was a lie! I am now stuck making monthly finance payments on them. He added an entirely new line to my account, disguising the extra charge as a new "turbo service". Supposed to boost my signal and I wasn't going to have to pay for it. Most frustratingly, my trade-in phone, valued at over $1,000, was never applied to my bill. I have been calling AT&T customer service for over a year. It has been an endless loop of case after case with zero resolution. This store completely takes advantage of its customers. Save yourself the financial nightmare and go directly to Apple instead. I will never return.

After reading all the nightmare experiences reported by others, I was a bit apprehensive about…read morecoming to this location. Since it's only a mile from my house, I decided I would give it a try and walk out if anything didn't seem right. Thankfully, I'm pleased to say that I didn't end up having the same experience as many others have reported having in their reviews. My daughter and I came in about a half hour before closing and were greeted right away by Natty who was the only employee there. We needed to do a simple phone upgrade. She was helpful and knowledgeable and addressed our needs ensuring we ended up paying as little out of pocket as possible. I returned the very next day to turn in my daughter's old phone after setting up her new one, and again had a great experience. This time the store was busier and there were several employees working. Natty was busy with another customer so Daniel and another associate helped me with my trade in. Both were helpful and polite and made the process easy. I got top dollar for my trade in as promised, and was on my way in no time. Overall, I'm glad that I took a chance coming here and hope that this location has made a permanent turn around so I can return again without having any of the issues described by others.

Stopped in to Home Goods to return a sauce pan that we purchased but ended up buying a different…read moreone that was highly rated. The location is convenient and the customer service was perfect. Good values, selection and inventory. Recommended

HomeGoods are always grey values, and this one is no exception. Their holiday merchandise is…read moreamazing! I did find it more organized than many other stores. And they seem to have a better inventory than many other stores I've been to. Most of all, their checkout process was very efficient!