I had an unfortunate situation at Barrels and Birdies yesterday, which is too bad because I…read moreprobably won't be back soon and I like their stuff. I went in yesterday afternoon and there was one kid working there without a mask on. I figured he would go behind the desk to put one on since there were customers in the store now, but he just went behind the counter, didn't put one on, and then came out on the sales floor without one and kept getting closer to me. Then when I went to check out, I had to ask him to put one on and he said "Oh, do you want me to?" It was uncomfortable and, since it is required by law, I don't think they should be making customers uncomfortable or putting them in awkward situations because the employees refuse to wear masks. It's too bad because I like this store and, even though it is a bit overpriced, it is convenient and I always find good stuff there. Guess I'll be back after the pandemic is over.

Barrels & Birdies is a great clothing/apparel store located in Ladera Ranch in south Orange County…read more Scott, the owner is a super friendly guy. They have an excellent variety of surf and golf apparel (clothing, shirts, hats, socks, sandals; brands include TravisMatthew, Johnnie O, Izod, etc). Before you head to The Shops at Mission Viejo, stop by Barrels & Birdies and support local, small business in the Mission Viejo, Rancho Santa Margarita, Ladera Ranch, Rancho Mission Viejo area. They have a cool Birthday / Gift box (choose 2 of 3 items) that makes gift giving easy. Great store, excellent experience. Would encourage you to check them out. Located in the Mercantile West shopping center across from ZPizza.

This is a fantastic GameStop which offers a wide variety of well preserved and fairly priced video…read moregames from many different console eras including some of the most friendliest and coolest customer service from the legendary Ross!!

I did a PSA submission and it was seemless thanks to a great employee, Drew. He was patient and…read moreexplained the whole process in detail. Upon picking up my submissions when they were ready, there was a hiccup and delay to get them. Drew was extremely patient and kind even when I was having a horrible day. He made sure I got everything on time once I came back to grab the items. Thank you, Drew! 10/10 service I would use this GameStop for PSA submissions again.

So I made what I now understand to be a very bad decision to take my sweet furbaby here for her…read morebirthday to buy her something special. I had been there before and thought it could be a nice treat. I purchased a few items and ordered a harness for her. That was over 6 months ago. They reached out once to say it was delayed. No problem right?? Well four months later, I am still waiting. Now I request a refund and I am told they can only refund within 30 days and I can expect a store credit. This has got to be the worse customer service ever for a company that claims to love pets as well as their owners. With all the other quality pet shops around, I do not recommend and will never shop here again.

As someone with a super sensitive husky, finding people who truly care about pet health has been…read morehuge! This place goes above and beyond. The customer service is always amazing, they never make me feel silly for asking questions, and they genuinely want to help find solutions that work for my pup. It's rare to find a small business that treats your pets like their own, but they absolutely do. So grateful to have them in our corner!

This Farmers Market is small but still fun. You can find a great assortment of fresh produce. I…read morepurchased a HUGE cauliflower for a very reasonable price. I also got some coffee beans for my espresso machine. Great place to bring small children. Parking seems tough but I was able to find street parking close by.

Super cute market. A few awesome farmers and a lot of various vendors-clothes, breads, juices,…read morefoods. Really nice way to spend a Sunday after church and even if you don't go, it's still marvelous!

Leo is absolutely amazing! I had three dresses that needed to be hemmed and altered on a very tight…read moretimeline. I dropped them off on Tuesday, and they were ready for pickup by Thursday evening. Not only was the turnaround incredibly fast, but the quality of the work was exceptional. One of the dresses had both a ruffle and a slit, and the alterations were done so seamlessly that you would never know it had been altered at all. Leo's attention to detail, craftsmanship, and customer service are truly outstanding. I would recommend him again and again without hesitation. Thank you, Leo, for doing such a fantastic job and accommodating my tight deadline!

I brought in a blackout curtain that measured 98 inches long and paid to have it shortened to 86…read moreinches. When I picked it up a week later and hung it, I realized the length had not changed. I returned to ask about it and was disappointed with how the situation was handled. Instead of measuring the curtain or reviewing my receipt/order details with me, they insisted the alteration had already been completed and told me I would need to pay again. I showed them the $115 charge from my original request, but they still refused to inspect or correct the work. I had only purchased one panel, so there was no mix up with a different curtain. I ultimately disputed the charge because the requested alteration was not completed and no resolution was offered. Unfortunately, I would not return.

Staff: They were nice but not come out from behind the…read morecounter and check on customers nice. Quality/Quantity: Lots of high quality costumes. Value: Subjective Overall: Lots of great options so we will be back.

This is the location where I bought my first Chucky life sized doll and I've been hooked ever…read moresince. I walked in not expecting to buy anything from this location. There was a horror movie costume section where I found a both Chucky and Tiffany costumes which I bought. There were some props from the movies which I had caught my eye as well. I bought one of the iconic prop knife and the heart of the Damballa necklace. I had to head to check out before I spent too much in one go! I came back to this location a couple weeks later. I ended up buying the life sized Chucky doll. It was $90 which wasn't as I would have imagined. $90 isn't a lot considering I spent a lot more on the Trick or Treat studios doll. I went back again and got the Chucky greeter which is a candy bowl. Wasn't expecting to spend the amount I did but here we were a year later with a growing collection.

We came in pretty close to closing time and our representative, Esdra, was nothing short of…read morefantastic!! Even though he was already juggling customers coming in and out- he was particularly helpful, service oriented and knowledgeable. I overheard the others in there sharing their experiences similar to mine with him. The lady helped just before me quotes "I just want to thank you for making one thing easy in my day". Thats how you do it. Rockstar!!

As others have shared...DO NOT BUY FROM THIS LOCATION!…read more I am writing this review while on the phone with an AT&T representative who informed me that the Ladera Ranch store is an authorized reseller but not a corporate store, and as such, AT&T has little to no control over policy or the manner in which they are selling, fraudulent, unethical, or not, which is concerning. I was also advised that the policy is stated on receipts AFTER the transaction, and if there is an issue, you can invoke buyer's remorse; however, that needs to be addressed at a corporate AT&T location, which in my area is located at 23842 El Toro Road. Here's why I am giving zero to 1 star: We went into the Ladera Ranch store to look at the iPhone 17 Pro. At the time, we repeatedly shared that we were not interested in a contract as we had AT&T for over 25 years, contracts lapsed years ago, our plan was fine even though connectivity can be spotty, and not interested. We were assured that if we traded in our existing iPhones, we would not only receive credit but, being long-standing customers with AT&T, would not be forced into a contract, etc. I kept seeing the contract clause or odd fees or credits on my invoice, last month I was told it was in error, this month, I learned all of the above but that we are in a contract for 3 years and that if I cancelled my contract, I would actually be paying $1300 plus my $250 trade ($1550) in value for a phone that sells at Apple for $1099. Having purchased all other iPhones directly from Apple, I never had these issues, even with an AT&T subscription. I tried to obtain an email address to contact corporate, but that, too, is elusive. I will contact the corporate store over the holiday, but I wanted to share my experience, as this is simply not acceptable or ethical, and I want to save someone else the time, money, and frustration.

Stopped in to Home Goods to return a sauce pan that we purchased but ended up buying a different…read moreone that was highly rated. The location is convenient and the customer service was perfect. Good values, selection and inventory. Recommended

HomeGoods are always grey values, and this one is no exception. Their holiday merchandise is…read moreamazing! I did find it more organized than many other stores. And they seem to have a better inventory than many other stores I've been to. Most of all, their checkout process was very efficient!