Overall the service was okay in the office. From start to finish I wasn't wowed. Bonnie in the office was condescending and a little off putting at times, but tolerable. However, my move out was the worst. The maintenance manager that patrols the property was rude, condescending, and disrespectful to me and my movers. They said they don't allow large trucks, but they waited til we were already there to say something. Mind you, we used the same truck I moved in with and we were never told this before. This isn't even what upset me about it though, he came up and threatened to sue us if we damaged their property. He screamed and yelled at me and movers, I said fine no problem and bit my tongue.
As we were leaving, I attempted to apologize again for misunderstanding to smooth it over cause I saw him following us around the entire time. He was disrespectful and told me to talk to Bonnie and put his hand up, but had no problem following me everywhere. I told him there was no need to act like a tool and then he hops out of his truck comes over to my car and starts screaming and threatening me. This man is very unhinged and seems to potentially be on drugs or something. His behavior was very weird. I don't recall his name, but he drives the beat up red pick up truck. Wears a hat and is a bit older. I didn't feel safe at all here. I'm glad I'm done with them.
If you want to be stalked by the maintenance manager and threatened go to Barney's! Pay more and find a company who can treat you with respect and dignity. read more