I've been going there weekly for a few months now, to treat my SI joint pain stemming from lower…read morelumbar osteo-arthritis. I have nothing but praise for the very friendly and knowledgeable staff there. From the initial smiling greetings of Cami and Jaz to the great PT sessions with Rosa and Kim, to finally, amazing deep tissue massage therapy sessions from Norvelis and Leilani who have crazy strength and know exactly where my pressure points need work. Between the PT, stretching and MT sessions, it has made me look forward to my visits there each time. And has allowed me to start running and lifting again :-)

Everyone here is very nice, but I find it kind of annoying that you have to cancel an appointment…read more24 hours in advance or be charged a $50 late cancellation fee. I understand the principle but I think several hours should be enough notice. And if you do it twice, then the fee is $100. Doesn't seem fair to increase the fee like that. If it was an ongoing issue, sure, but things come up sometimes. Also, when I see the chiropractor, I'm with her for like 3 minutes. I'm curious if more adjustments could be done if someone needed it.

A pinpointing of pain management and disconnecting of the pain to the brain. I have nothing but…read morepraises for Dr. Tuluca and his staff.

Staff is rude and unprofessional -1 RATING. The office…read moremanager is even worse than the regular staff. She screams and yells at you.

Pros: * I've been coming here for 2 years and I'm pretty…read morehappy with my experience at Roosevelt Hospital Doctors Offices. I highly recommend Dr. Carolyn Iocolano for annual physicals and general medical visits and Dr. Kanos for OBGYN because they both are very knowledgeable, amiable and attentive with your needs, and most importantly...(especially in NYC where you're rushed like cattle), take their time with you. * Easy to make appointments over the phone or on http://www.zocdoc.com/ * The offices are spacious, clean and ideally located for anyone living/working in Midtown West. * Large waiting area with water and magazines Cons: * My only qualm here is that the wait is hit or miss- you can wait 5 or 45 minutes. Hard to predict.

I have been coming here for a while. I generally see Dr. Cohen and she is very helpful and takes…read moreher time to address all your needs. However, the rest of the staff is just terrible. The front desk staff is extremely unprofessional and rude. They seem to be too busy chit-chatting and gossiping. Their phone lines are forever busy. You will need to wait almost an hour before someone answers the call. In addition, there is no guarantee that your scheduled appointment is actually scheduled. Their staff may forget to put the appointment in the system after they have told you that you have an appointment and its all your fault. If this was not right next to my house and if Dr. Cohen was not so nice, I would have switched a long time ago. I am extremely patient and can deal with a lot of incompetence, especially since Dr. Cohen is amazing, but, I guess its time to find a new practice.

I came here to see Dr. Wang for my annual physical. The wait time was short and she was very…read moreprofessional. She wrote me a letter for my insurance. Thank you, Dr. Wang!

I went here to see dr.wang for a routine physical as I've just moved to New York. I told her that I…read morewanted the basic check up and only wanted to do what the insurance would cover. Now it's been a few weeks later and I get a bill that they ran the regular preventative care test but they also ran other test too that I never asked for. So now I have to pay out of pocket for this visit. It's annoying cause you think they would understand when you say you just want the basic test that the insurance would cover. But I guess not. Most likely won't come back here.

HORRIFIC. Never even saw the doctor. We queued for 10 minutes waiting for practice to be opened by…read morelate staff. Then I was told the bloods I was scheduled to have taken would not happen because I didn't fast. NO ONE TOLD ME TO FAST. Then I was told the physician wouldn't even see me at my upcoming appointment because he'd be traveling. Worst managed office I have ever encountered. Never again.

This is quite possibly the worst and most inflexible doctors office we have ever come across. They…read morehave a computerized registration process that takes longer and is clunky. We had well visits scheduled for our two youngest kids and called to get a sick visit for mom right after. So appointments at 3:45, 4:15 and 4:30. My wife arrived at 3:48, stood in line to register for a few minutes and then was greeted by a receptionist who told her she was late and was going to have to forfeit one of the kids appointments. This receptionist than pushed past our family to get to the nurse to tell her to only look at one child and stood in the hallway whispering about my wife (within earshot) to another nurse. My wife, who was not feeling well and was there for an appointment, began to get upset so the doctor came over. When my wife explained to the doctor that she was only a few minutes late and that she stood behind a man at the desk for a while the receptionist came over to say that she was lying! A doctors office receptionist calls a patient a liar about standing behind someone at the desk. Funny thing is, my wife knows the guys name, where he had his blood drawn, what they were testing for and when he was supposed to get his results. If she was lying about standing behind this guy, how the heck is she going to know all that. We will never go this rotten office again!

You will need to make an appointment…read more Thats all I have to say. If you have time to kill come see this doctor. I promise you you'll end up waiting an hour or two to be seen. The doctor himself is very nice. He's not much of a communicator. He will get straight to the point and then send you on your way. I will never understand why it takes him so long to see patients. Haha The office is very clean and well kept. The ladies at the front desk are always a pleasure to deal with. I only come here because its around the block from my house.

Today is the last time I ever go to this office. My appointment was for 4:30pm. I just left and I…read morenever saw the doctor. I waited for 1.5 hours and was told by staff that "I'm next". This place needs more staff. I wouldn't recommend anyone going here if you want to wait over an hour for an appointment that lasts only 15 minutes. I already scheduled an appointment. The last time I went I waited over 2 hours. I'm not sure why I came again.

Absolutely great Dr & staff front desk personnel are simply fabulous fantastic people very…read moreaccommodating and very helpful towards patients needs. Very grateful to be taking care of by this medical facility. thnx the entire staff of this medical practice

She's a very good doctor. But the wait time is insane. You could have an appointment for 10 AM and…read morenot be seen until 2:30. The ladies in the front are no help at all. You can never get through on the phones. They pick up and then put you on hold until you hang up because you no longer want to wait for them to pick up. The office is small times there is not available seat. It's just the worst. Oh and then there are patients that are traveling out of the country that come in for shots and pay cash they will be seen immediately. No even gonna mention the patients that are Spanish speaking that get the ladies in the front to move them to the top of the list. Hahaha. Yep So like I said she's a good doctor but it's not worth the BS you have to go through to be seen. So if you still want to give it a try, remember "You've been warned"

KMA has multiple locations and thou I have only visited one other. This locations has to be the…read morenicest and the staff the friendliest I've met. My interaction @ the previous location was not bad, however I left feeling a little disappointed. I made the appt. requesting a particular doctor only. They had me come to find that doctor I had requested was no longer practicing at that location and at first they didn't seem to want to facilitate my request to see this particular doctor at the new location. Fast forward to this week, at this new fabulous location with the doctor I requested and it was well worth the wait. This location is convenient with ample private parking. The office is nice, new and spacious. The staff is welcoming, very organized and accommodating. The most importantly, I was able to see the doctor I originally requested and left with the confidence that things will be handled going forward. Just A Note: Health is important and sometimes we are our only advocates. NEVER accept a "no/ can't" as a final answer. When it comes to your health and the physicians you would like to see. It is important to fight what you want and I find it very important when you feel comfortable with a doctor and can vibe through what may be some tense circumstances, that's important and gives you a peace that you're not just a claim # but person whom will be cared for properly.