Type of care: the best want twice for my eyes very good the best…read more Office Experience: The best 100/10 if I could give a 10 stars I. Would they were very helpful and caring

The care I was given at River Drive Surgery Center was outstanding. Jessica A. was so caring and…read morekind and considerate and took the time to help me understand what my doctor was going to do. Jessica A. and Dr. Giliberti are Awesome. Thank you again for all the kindness you gave me while I was there.

Great experience, I got picked up and dropped off, no wait…read morewhen I got there and the staff is very nice, friendly and professional. I will be getting all my MRI services from Pinnacle MRI in Elmwood Park.

Garbage quality unprofessional service, they need 5 to 10 WORKING DAYS to get the result faxed to…read more my pain doctor. I did not know they are worst then USPS

Attention All! PLEASE STAY AWAY FROM THIS PLACE! This place…read moreis physically unkept, and they run a horrible dirty operation. The staff spoke so poorly to my father, and they showed the most horrible attitude when I tried to speak to them. They were neglecting the needs of my father and the elderly. I have it all documented. I already filed a complaint with the NJ Ombudsman and case manager. I hope the victims speak up also.

In 2010, Hackensack University Medical Center is where I had my fibroids removed with the, "DaVinci…read moremachine which is a robotic-assisted surgical system that is used to perform complex procedures with greater precision through small incisions. It works by giving the surgeon a magnified, 3D high-definition view of the surgical site while they control robotic arms with instruments from a console." Dr Michael Pitter (RIP) was my Doctor who performed this masterful work. The nursing staff was simply divine with their TLC, compassion and professionalism kindness towards me. I was preparing to have my Mammogram and Ultrasound done. However, I was informed by my scheduler at Columbia Doctors that I needed my images from my last mammogram (2014) with Hackensack University Medical Center. Today, nothing has changed with the remarkable, caring, positive staffers, that give TLC as their standard. A professional body of heartwarming staff at Hackensack University Medical Center. I called and requested my images. They returned the call the next day, and my images and report were ready. I drove to NJ, got my ticket stamped for free parking from the Breast Cancer Screening Center. Dropped off my images to Columbia Doctors on West 51st Street in the heart of Rockefeller Center and Radio City Music Hall (so cool). At the end of the movie, it was a joyous experience that made me feel truly gratefully happy and cared for by Hackensack University Medical Center and Columbia Doctors/NY Presbyterian Hospital. The great news is that my Mammogram and Ultrasound was negative. AMEN

After a grueling 10 hours in the ER hallway I was moved upstairs to a hallway bed for two days…read more There were ample discharges yet they still did not move me into a room. I absolutely give 5 stars to the day time nurses I had during my time in 3LW. The night shift I cannot say the same. I felt avoided and ignored entirely at night other than them waking me up for blood work and vitals roughly. For two days I dealt with nonsense and excuses just waiting for an MRI brain scan. Finally one of the APNs was able to escalate my MRI up about 8 hours earlier. I came to Hackensack because they're supposed to have an amazing triage process and broad range of care. I had seen and witnessed so many patients with non emergency issues coming to the hospital and passing me over for things they should be going to an urgent care or their normal PCP for. After 3 days I left with zero diagnosis or information about my condition. A complete waste of my time coming here.

Came here recently for an ultra sound. This was my first time and it was for a medical concern…read more This building is big and a bit confusing but the receptionists are all great and directed me to where my appointment was. I had an 8 am appointment and I was seen almost immediately after being checked in. The ultrasound technician who works with me was Rebecca - I believe. She was so incredibly patient with me and explained every step of the process. I was nervous and they made sure to ask me if I was okay, if I was comfortable and I really needed that that day! The facility was clean and the waiting room had coffee and tea for the patients who were waiting. There was also a tv, magazines and lockers to stow your belongings.

I had an appointment at Summit Health in Clifton NJ today 01/28/2026 to see my Orthopedic Dr. for…read morehip pain. From the minute I entered the building every one was pleasant, happy, and extremely helpful. The directions from a female security guard, the receptionist's patience, at the Orthopedic office desk, the X Ray technician was friendly & pleasant Dr. Kavanagh was pleasant and very helpful in his diagnose, Prescription Meds, & Physical therapy. After a 40 minute drive in traffic the experience was rewarding and I wanted to make a-point of it! Charles Quant

I had to revise my 1-star review I wrote on August 26, 2016, due to the fact that over the last two…read moremonths, I've come to learn that my father (who has dementia) has been manipulating my sister and the staff there because he wants to leave. He has violent outbursts and tells my sister and I that he's in a prison and a lot of other horrible things. I will say this is a predominantly African American patient facility and my father is older and has asked if there were any other people he could have a room with that were like him, which we understood his meaning. Unfortunately there are not, and they put him in another room with a man who doesn't speak because he is dying. It's a sad place to be, and most people are very ill. We feel for our father but I have to say since I called to complain about a lot of things, they have made some serious effort in attempt to make our father happier. The problem is my father will never be happy again. He was an alcoholic for 60 years who is now sober and he has brain damage from a hemorrhage about 8 months ago and it's only made matters worse for him and my sister. I don't wish anyone to go through this with their parents, because it's taking a massive toll on my sister's health back home. I'm in California and the calls I get have been crazy, and not very accurate. After coming to realize and talk with several helpful and very polite staff members, that what I was being told months ago wasn't altogether accurate. This is a facility where you come to rely on because you have Medicare and Medicaid. They helped our father get Medicaid, too. We don't have private health insurance, and this is one of the few places that take in patients with limited financial resources. We spend a lot on his other needs, like the diapers he likes, razors he wants, Fixodent, mouthwash, food he loves, and taking him out once in a while which adds up. But it's a facility that does their best with the budget they have and the people are actually very nice.

My actual rating is not an option that's provided. That rating would be a negative zero!!!! This…read morefacility is big disgrace to humans. The level of competence is equal to that of a deer in headlights. I would never recommend this facility to anyone. The disregard they have for the residents is very upsetting, unprofessional, uncaring. The medical staff and the administrative staff has no sense of urgency. However they are very concerned with obtaining your insurance information and your level of care. They try to convince you to enroll in Long Term Care. Complete Care in Paterson NJ is incompetence at its best. Stay clear of this facility.

PROS: some of the staff was friendly, including the ER Physician Dr. Rodriguez and the patient…read moretransporter, Willie. Beautiful atmosphere, state of the art tech CONS: paid parking, very slow service, and some nurses were rude OVERALL: this wouldn't be a hospital I'd go to for anything major, since they're slow. But for something minor I think they can handle it

Here we go again and this is the reason why Holy Name Hospital has such a low rating!…read more Back in August 2025 my son responded there after being in a motor vehicle accident and bumping his head just to get checked out to make sure he was fully OK The waiting area for the emergency trauma section was not terribly busy but he had waited nearly an hour to be seen. After being brought into the nurses station area they took his pulse and his blood pressure and were taking his temperature when the nurse walked away and did not come back for over 15 minutes with the thermometer in his mouth. When she did she went to do something else from what he says and didn't respond back to him for nearly 20 minutes at which time he got up and left because in his terms it was unreasonable to be treated in that manner especially after hitting his head and something could've been seriously wrong with him. After a month and a half we received a notice from the hospital billing that they were not paid for a $600 bill so at that time we submitted the bill to our insurance company GEICO and we began to have issues because Holy Name refused to submit the appropriate bill with itemized services so that GEICO could appropriately pay the bill. This went on two more times with the HOSPITAL refusing to submit the proper bill. In early December 2025 for the second time I contacted my auto insurance company GEICO who took holy names phone number in personally contacted them and my adjuster Joelle assured me that the bill would get paid because she had spoken to holy name. Fast-forward to April seventh 2026 and now my son is getting bills from a legal team collections stating that holy name was never paid and they are collecting for them well you have to contacting GEICO they advise me that after two person the person called phone calls the hospital still has not submitted an itemized bill for them to pay otherwise they would've paid it promptly. The insurance company explained to me that many times these bills are created in fraud and need to be verified and sent with the proper treatments with their codes so that the insurance company can pay them and holy name has been refusing so far to comply with the normal standards yet they're doing everything to avoid paying the bill in the appropriate manner meanwhile screwing my sons credit record up.

I cannot tell you how much I appreciate Christine - nurse that works here. She explained everything…read morewas very sensitive to knowing this was my first time and made me feel like i was her family before during and after. She is truly an asset in the medical field overall and to this location. Having a provider is definitely worrisome so the sensitively is always appreciated and she did just that. What a great experience thanks to the staff but a special thank you to Christine - she is truly a nurse icon

I love this place they sterile loveing and kind they professional careing they take time out to…read moreknow they patients I will recommend them to all my friends live the nurses and drs they are wonderful ppl also heros in this pandemic Dr bagal and Victoria and Anna are great and wonderful souls god bless u all tj

My husband had a procedure done today in the outpatient department. He felt the hospital was very…read moreclean. the staff was very friendly and organized. It was great that he didn't have to wait long in the waiting room. They were pretty much on schedule with the time they quoted. Pleased with their processes.

Worst hospital ever. Instead of the "Stroke Dr" telling me what might have happened to me, I had to…read moreendure a 5 minute diatribe about how important his job is and why if I didn't have a full stroke, just mini strokes, that he wouldn't have a clue what to do... what a joke this place is. Only good part was my day nurse who actually seemed to care. Everyone else was horrible.