I went to Summit Health in Fair Lawn for an eye exam. The ophthalmology appointment was scheduled…read moreearly so I could go to work afterwards since it's nearby. This was my first time at these Summit Health medical offices. The building is right off of Rt. 208 W. It's just past the Fair Lawn Promenade. There is ample parking on the property. Heads up, the building is HUGE but there's clear signage and multiple Summit Health Directories posted. Note: Most of the 17-17 building houses Summit Health medical offices, but there is a sprinkling of non-Summit businesses also there (like sports medicine and accountants). My lasting impression of the facilities - It's a very nice building, and if I need to get medical exams and labs done, I'd like to come here. Overall I had a very positive experience with Ophthalmology. -- The check-in process was smooth, and everyone I interacted with was professional and friendly - registration, techs, and the doctor. -- The ophthalmic technician who performed my first set of tests before the doctor collected me from the registration area, and took me to a couple of exam rooms where the equipment was housed. She was fantastic with directing me and explaining what was happening. --The doctor who I saw was great, explaining to me what he saw/assessed and next steps after the exam. Honestly, I've already booked next year's exam knowing I want to continue with them... Summit Health Ophthalmology Fair Lawn - highly recommended!

So my knees have been bothering me for about 6 years now (sucks getting old) and so I decided to…read morecome and see whether I had a real problem, but I needed to be worried about or whether it was just aging and nothing I could do about it. I came to see Dr. Cappadonna based on the great recommendations I got and his exceptional professional history. Particularly that he is a sports orthopedist and surgeon so he would be good with minimal invasive treatment if any, and have a focus on getting back to optimum mobility. I found out that I do have arthritis bone on bone, and he was very against doing even shots at this point and suggested I do physical therapy. Oh my goodness was he right! After only about three weeks of physical therapy, I feel like a brand new person. My knee, which was killing me all the time is that virtually no pain. I'm moving around better than ever and I feel great. I went for my follow up today and he told me to keep up the work at the gym which I do anyway, I could stop physical therapy, take the anti-inflammatory really only when I need it (which is rarely), and if it continues to get worse and maybe five or six years, will consider whether I need something invasive, but until then the worst, he is going to consider his shots. Long story short, he is very conservative very smart and very effective. He also happens to be an incredibly nice guy who spends as much time with you as needed. And bonus? This practice is unbelievably great at getting you in and out not only at your scheduled appointment time, but even early if you should get there early. Because I had such a great experience. Here I went to go see another doctor in their practice for my wrist, and I receive the same level of care and professionalism. A really phenomenal practice group.

My mom has been going to this doctor for years now. Every time she goes the secretary makes her…read morelife impossible when speaking to her. The secretary speak for the doctor when asked to speak to the doctor. Various occasions I have witnessed the secretary has raised her voice at my mother with an unpleasant tone. The secretary wants to go against the doctors word. The doctor is really sweet and caring and if it was for him I would rate him 5 stars, however the young lady In the front is VERY unprofessional . For that reason She has thought about finding another doctor.

Tuesday, 5/8/18 -Waited an hour in the waiting room while the secretary ignored our questions…read more Another guy was waiting over 2-hours for his appointment just to be told off by the secretary. Place was a mess over a new computer system. Someone needs to be fired because I will be finding a new doctor.

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

I cannot tell you how much I appreciate Christine - nurse that works here. She explained everything…read morewas very sensitive to knowing this was my first time and made me feel like i was her family before during and after. She is truly an asset in the medical field overall and to this location. Having a provider is definitely worrisome so the sensitively is always appreciated and she did just that. What a great experience thanks to the staff but a special thank you to Christine - she is truly a nurse icon

I love this place they sterile loveing and kind they professional careing they take time out to…read moreknow they patients I will recommend them to all my friends live the nurses and drs they are wonderful ppl also heros in this pandemic Dr bagal and Victoria and Anna are great and wonderful souls god bless u all tj

Dr. Tantawi is an excellent doctor. However, the office staff has gone totally downhill you can…read morenever get through on the phone, and if you leave a message you will not get a call back. If by the grace of God, you do get through they will leave you on hold until you get tired and hang up.

Dr Tantawi is the best general practitioner I've ever had. She takes as much time as she needs with…read moreeach patient and never leaves you waiting too long. Staff is great, Sandy knows everyone by name and always is quick to call you back when you leave a message. Their new office is so clean and nice. I wouldn't go anywhere else!

One of the worst hospitals in New Jersey. They have refused my mom fluids when she is severely…read moredehydrated. She has been there for months with no diagnosis. The GI team is very unreliable and lapse in care. They also dropped my mom on the floor which led to severe skin tears when picking her up. The medical doctors do not respond when called. Awful experience.

My husband had a procedure done today in the outpatient department. He felt the hospital was very…read moreclean. the staff was very friendly and organized. It was great that he didn't have to wait long in the waiting room. They were pretty much on schedule with the time they quoted. Pleased with their processes.

THIS PLACE WILL WASTE YOUR TIME AND HAVE YOU LOSE MONEY…read more.. I really would like to rate this place with no stars, but there is not an option for it. First they changed the name and didn't not send an email, a letter or a systematic message on the phone to notify me. When I called to make my appointment I was scheduled for a date and time, when I showed up to the appointment I was informed that I didn't have an appointment that day and they didn't see any appointments for me at all. Then, I asked to be scheduled for the next day and I was given a time. When I showed up, I was informed that my appointment is for 3:15 PM and not 2PM. I had nothing to eat to be at this appointment and I was behind on my meds just to get my blood work done... I also took time from work for both appointments and I had to be back at work after rescheduled appointments. I had to find a substitute to cover me since I was not going to be available for another appointment in like another month. I had to pay my substitute double for the day do the last minute noticed, so she can assist run the event I was supposed to assist to run.

I sent paperwork to the doctor's office via e-mail to be filled out and sent back to me. This was…read moreon February 8th. I called back last week to confirm it was received and was told that they handle items as they are received. It has now been 2 weeks since I sent this email and I still have not received any return or contact. I feel this is unreasonable.

A Heartfelt Thank You to Hackensack Hospital and the PICU Team…read more From the moment we arrived at Hackensack Hospital, I knew we were in caring hands. What we were going through was incredibly scary and overwhelming, but the doctors, nurses, PCAs, and entire PICU team made an experience that was so frightening feel a little easier for our family. I cannot fully express how grateful I am for Dr. Ali and his entire team. The compassion, professionalism, patience, and dedication they showed us meant more than words can say. They not only cared for my child medically, but they also gave us reassurance and comfort during one of the most difficult moments of our lives. And the nurses--WOW! I want to give a very special thank-you to Claire, Thalia, Mia, and Joan. Your kindness, compassion, and the way you cared for us will never be forgotten. You made us feel heard, supported, and safe when we needed it most. I also want to recognize the PCAs, including Ari and Ktis. You welcomed us with such warmth and kindness and made us feel like we were not alone. Every little act of kindness made a difference. The PICU team was truly amazing. There are honestly no words that can fully express how thankful I am for every person who played a part in our care. Each doctor, nurse, PCA, and staff member contributed to making an incredibly difficult experience more bearable. Most importantly, I thank GOD for bringing each and every one of these individuals into our path. I prayed for strength, guidance, and healing, and I am so grateful for the people God placed around us during this journey. To everyone at Hackensack Hospital: THANK YOU from the bottom of my heart. I will forever be grateful for the care, compassion, patience, and love you showed my child and our family. You didn't just take care of a patient--you took care of a family during a moment when we were scared and vulnerable. For that, I will always be thankful. May God bless every doctor, nurse, PCA, and staff member who cared for us. You are truly appreciated, and you will never be forgotten. With heartfelt gratitude, Nunnally Family

. My wife had a surgery here several years ago. She almost…read moredied from loss of blood. The doc did not take any precautions. Later we were told that she should have been on iron treatment few weeks prior to the surgery. The doc fled to Thailand on vacation right after the surgery, cant be reached. Everyday we got visits from thre interns pushing blood. All they care about is your money. You were warned. Get a lawyer ready