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Summit Health

2.3 (3 reviews)
Closed • 8:30 am - 5:00 pm

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9 months ago

Helpful 7
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Love this 4
Oh no 0

11 months ago

Helpful 0
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8 months ago

Helpful 0
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Bergen Medical Associates - Bruises post blood draw.

Bergen Medical Associates

4.0(4 reviews)
2.4 mi

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

Riverside Medical Group

Riverside Medical Group

2.3(32 reviews)
2.6 mi

THIS PLACE WILL WASTE YOUR TIME AND HAVE YOU LOSE MONEY…read more.. I really would like to rate this place with no stars, but there is not an option for it. First they changed the name and didn't not send an email, a letter or a systematic message on the phone to notify me. When I called to make my appointment I was scheduled for a date and time, when I showed up to the appointment I was informed that I didn't have an appointment that day and they didn't see any appointments for me at all. Then, I asked to be scheduled for the next day and I was given a time. When I showed up, I was informed that my appointment is for 3:15 PM and not 2PM. I had nothing to eat to be at this appointment and I was behind on my meds just to get my blood work done... I also took time from work for both appointments and I had to be back at work after rescheduled appointments. I had to find a substitute to cover me since I was not going to be available for another appointment in like another month. I had to pay my substitute double for the day do the last minute noticed, so she can assist run the event I was supposed to assist to run.

I sent paperwork to the doctor's office via e-mail to be filled out and sent back to me. This was…read moreon February 8th. I called back last week to confirm it was received and was told that they handle items as they are received. It has now been 2 weeks since I sent this email and I still have not received any return or contact. I feel this is unreasonable.

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Riverside Medical Group
Riverside Medical Group
Riverside Medical Group - The doctors office is clean and the nurses and Medical assistant where  helpful they know what they where doing.

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The doctors office is clean and the nurses and Medical assistant where helpful they know what they where doing.

Complete Care at Passaic County

Complete Care at Passaic County

2.5(2 reviews)
1.8 mi

I had to revise my 1-star review I wrote on August 26, 2016, due to the fact that over the last two…read moremonths, I've come to learn that my father (who has dementia) has been manipulating my sister and the staff there because he wants to leave. He has violent outbursts and tells my sister and I that he's in a prison and a lot of other horrible things. I will say this is a predominantly African American patient facility and my father is older and has asked if there were any other people he could have a room with that were like him, which we understood his meaning. Unfortunately there are not, and they put him in another room with a man who doesn't speak because he is dying. It's a sad place to be, and most people are very ill. We feel for our father but I have to say since I called to complain about a lot of things, they have made some serious effort in attempt to make our father happier. The problem is my father will never be happy again. He was an alcoholic for 60 years who is now sober and he has brain damage from a hemorrhage about 8 months ago and it's only made matters worse for him and my sister. I don't wish anyone to go through this with their parents, because it's taking a massive toll on my sister's health back home. I'm in California and the calls I get have been crazy, and not very accurate. After coming to realize and talk with several helpful and very polite staff members, that what I was being told months ago wasn't altogether accurate. This is a facility where you come to rely on because you have Medicare and Medicaid. They helped our father get Medicaid, too. We don't have private health insurance, and this is one of the few places that take in patients with limited financial resources. We spend a lot on his other needs, like the diapers he likes, razors he wants, Fixodent, mouthwash, food he loves, and taking him out once in a while which adds up. But it's a facility that does their best with the budget they have and the people are actually very nice.

My actual rating is not an option that's provided. That rating would be a negative zero!!!! This…read morefacility is big disgrace to humans. The level of competence is equal to that of a deer in headlights. I would never recommend this facility to anyone. The disregard they have for the residents is very upsetting, unprofessional, uncaring. The medical staff and the administrative staff has no sense of urgency. However they are very concerned with obtaining your insurance information and your level of care. They try to convince you to enroll in Long Term Care. Complete Care in Paterson NJ is incompetence at its best. Stay clear of this facility.

Hackensack University Medical Center

Hackensack University Medical Center

2.3(367 reviews)
5.7 mi

In 2010, Hackensack University Medical Center is where I had my fibroids removed with the, "DaVinci…read moremachine which is a robotic-assisted surgical system that is used to perform complex procedures with greater precision through small incisions. It works by giving the surgeon a magnified, 3D high-definition view of the surgical site while they control robotic arms with instruments from a console." Dr Michael Pitter (RIP) was my Doctor who performed this masterful work. The nursing staff was simply divine with their TLC, compassion and professionalism kindness towards me. I was preparing to have my Mammogram and Ultrasound done. However, I was informed by my scheduler at Columbia Doctors that I needed my images from my last mammogram (2014) with Hackensack University Medical Center. Today, nothing has changed with the remarkable, caring, positive staffers, that give TLC as their standard. A professional body of heartwarming staff at Hackensack University Medical Center. I called and requested my images. They returned the call the next day, and my images and report were ready. I drove to NJ, got my ticket stamped for free parking from the Breast Cancer Screening Center. Dropped off my images to Columbia Doctors on West 51st Street in the heart of Rockefeller Center and Radio City Music Hall (so cool). At the end of the movie, it was a joyous experience that made me feel truly gratefully happy and cared for by Hackensack University Medical Center and Columbia Doctors/NY Presbyterian Hospital. The great news is that my Mammogram and Ultrasound was negative. AMEN

After a grueling 10 hours in the ER hallway I was moved upstairs to a hallway bed for two days…read more There were ample discharges yet they still did not move me into a room. I absolutely give 5 stars to the day time nurses I had during my time in 3LW. The night shift I cannot say the same. I felt avoided and ignored entirely at night other than them waking me up for blood work and vitals roughly. For two days I dealt with nonsense and excuses just waiting for an MRI brain scan. Finally one of the APNs was able to escalate my MRI up about 8 hours earlier. I came to Hackensack because they're supposed to have an amazing triage process and broad range of care. I had seen and witnessed so many patients with non emergency issues coming to the hospital and passing me over for things they should be going to an urgent care or their normal PCP for. After 3 days I left with zero diagnosis or information about my condition. A complete waste of my time coming here.

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Hackensack University Medical Center - Waiting area

Waiting area

Hackensack University Medical Center
Hackensack University Medical Center - Lentil stew. Nope lol

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Lentil stew. Nope lol

Summit Health - medcenters - Updated May 2026

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