I have been with Dr. Carrezzone since I was about 15 and I'm 47 now so that will tell you…read moresomething! Yes in the past some of the staff was good awful I can't even lie but the staff there now (other than one guy who was nice but just not too good at his job and seemed confused) is really good. They have been kind and patient and accommodating. I am currently having some health issues and they showed compassion and wet amazing at filling out my disability paperwork and getting it in to the insurance agent in under 24 hours. Just like any doctors office you should always know what type of insurance coverage you have going in it's really not up to them you have to be your own health advocate and know what your insurance covers and what it does not cover. Also there more than willing to put you on a payment plan if you can't pay upfront right away

This group is wonderful. The office staff is friendly, open and available through the weekend, and…read moreare prompt in answering their online portal and messages left about medication. My father sees Dr. Salerno and she is an amazing doctor. She has been patient, compassionate, and consistent over the years. Her and Dr. Carrazzone also round at local hospitals and are very thorough and pleasant. You can't go wrong with either of them because they truly care. I 100% trust Dr. Salerno and Dr. Carrazzone and their opinions in regards to my father's care- which you are not always able to say about doctors!

Dr. C is a magician no special Dr tech talk you get from all the other miracle cure guys that can…read morecure everything through chiropractic work. My back hurts I went in he told me the truth I have arthritis but adjusted me . I feel great!! Go to him old school Real school.

From the owner: Cirino Chiropractic Wellness has been delivering quality chiropractic care to the Bergen - Passaic…read morecommunity since 1977. We have tremendous experience providing the latest chiropractic treatment methods along with more recently, nutritional support for you and your family.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Being a healthcare worker myself, I have a lot of sympathy for how overworked we've all been this…read morepast year and also how negative our interactions with the public can be...with that being said, I definitely don't walk into an urgent care in busy Bergen County during a pandemic and expect to be seen immediately. I found the check in process to be efficient enough. Of course you're going to wait...if you don't want to wait, make an appointment with your general practitioner. Although I had to wait, everything was clearly communicated and I was able to figure out pretty quickly when I would be seen. Once inside, the rapid COVID test was about as easy as you could hope for. The results were back to me in less than 10 minutes. Special shout out to PA Lauren Bertollo. She is kind, caring and spent a few additional minutes with me after my results came back, which is rare since we're all so overworked these days. Overall, if you're not someone who expects to walk right into an URGENT CARE during a pandemic, and you understand the kind of stress they've been operating under for the past year and a half, you can have a very nice easy time at this urgent care.

I scheduled an appointment and was ahead of time. There was only 1 person ahead of us and a lady…read morecame in and said she was early for her apt. We sat and waited. The office was clean but appointment time did not seem to matter. When we left I specifically asked about the prescription and was told it would be sent in. I live an hour plus away and went to the pharmacy only to find out there was no prescription sent. I then called back to the office and asked about the prescription. I was put on hold for 12+ minutes then I was put into a voicemail. I never received a call back but eventually the pharmacy did share that the prescription had been received. Very disappointed especially when the place came recommended.

Called last night and asked to get my lipid panel taken. Drive here today and the girl at the desk…read moretells me they can't do it. Why ? They don't do it, they definitely do but no one wants to work.

Front desk and doctor are very uncooperative and unprofessional. They do not listen to their…read morepatients and don't have the ability to resolve even simple issues. They didn't send my medication to Pharmacy . Charged me 697.00 for simple covid test. Incorrectly billed same test twice. They are scammed patient .Try to avoid this place at any cost.

I went to Summit Health in Fair Lawn for an eye exam. The ophthalmology appointment was scheduled…read moreearly so I could go to work afterwards since it's nearby. This was my first time at these Summit Health medical offices. The building is right off of Rt. 208 W. It's just past the Fair Lawn Promenade. There is ample parking on the property. Heads up, the building is HUGE but there's clear signage and multiple Summit Health Directories posted. Note: Most of the 17-17 building houses Summit Health medical offices, but there is a sprinkling of non-Summit businesses also there (like sports medicine and accountants). My lasting impression of the facilities - It's a very nice building, and if I need to get medical exams and labs done, I'd like to come here. Overall I had a very positive experience with Ophthalmology. -- The check-in process was smooth, and everyone I interacted with was professional and friendly - registration, techs, and the doctor. -- The ophthalmic technician who performed my first set of tests before the doctor collected me from the registration area, and took me to a couple of exam rooms where the equipment was housed. She was fantastic with directing me and explaining what was happening. --The doctor who I saw was great, explaining to me what he saw/assessed and next steps after the exam. Honestly, I've already booked next year's exam knowing I want to continue with them... Summit Health Ophthalmology Fair Lawn - highly recommended!

So my knees have been bothering me for about 6 years now (sucks getting old) and so I decided to…read morecome and see whether I had a real problem, but I needed to be worried about or whether it was just aging and nothing I could do about it. I came to see Dr. Cappadonna based on the great recommendations I got and his exceptional professional history. Particularly that he is a sports orthopedist and surgeon so he would be good with minimal invasive treatment if any, and have a focus on getting back to optimum mobility. I found out that I do have arthritis bone on bone, and he was very against doing even shots at this point and suggested I do physical therapy. Oh my goodness was he right! After only about three weeks of physical therapy, I feel like a brand new person. My knee, which was killing me all the time is that virtually no pain. I'm moving around better than ever and I feel great. I went for my follow up today and he told me to keep up the work at the gym which I do anyway, I could stop physical therapy, take the anti-inflammatory really only when I need it (which is rarely), and if it continues to get worse and maybe five or six years, will consider whether I need something invasive, but until then the worst, he is going to consider his shots. Long story short, he is very conservative very smart and very effective. He also happens to be an incredibly nice guy who spends as much time with you as needed. And bonus? This practice is unbelievably great at getting you in and out not only at your scheduled appointment time, but even early if you should get there early. Because I had such a great experience. Here I went to go see another doctor in their practice for my wrist, and I receive the same level of care and professionalism. A really phenomenal practice group.

When you speak with the staff that signs you in they do not have eye contact, they just stare at…read morethe computer screen and ask the same questions at least 2 or 3 times. It's totally frustrating. Phone calls are rediculous as well having to wait and then put on hold for too long. It seems impossible to me how a business like this can survive. If there is a responsible party in this organization they must address these problems.

As with the others I like the doctor but the customer services are poor - just tried to call now…read moreafter 1 pm (they close at 12 to 1PM for lunch so don't have an emergency then) I tried to call right now at 1:30 pm and no answer. Someone who is more business inclined should remedy the bureaucratic nature of this dysfunctional office and for the rest of us - got to go elsewhere for medical care.