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The Center For Special Surgery

4.3 (3 reviews)
Closed • 9:00 am - 4:00 pm

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Bergen Medical Associates - Bruises post blood draw.

Bergen Medical Associates

4.0(4 reviews)
2.8 mi

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

The Doctors' Office Urgent Care of Midland Park

The Doctors' Office Urgent Care of Midland Park

2.5(123 reviews)
2.7 mi

Another emergency visit for me to the Doctor's Office Urgent Care in Midland Park, NJ. The place…read moreis spotless as usual and I didnt have to wait too long to be seen. In the midst of wrapping Christmas gifts, I sliced my finger really bad, it was very painful and I could not stop the bleeding. I called the Urgent Care first and the receptionist told me to come right down. The staff was so patient and wonderful , getting me through this painful incident. I was able to see Dr. Lauren again, who was able to take care of my injury, with much care too. She has the patience of a Saint. Thank you ALL for being there again and for being so patient with someone that has a Dr. / needle phobia. Hope you all enjoy the holidays safely and have a Happy, Healthy New Year !

I scheduled an appointment and was ahead of time. There was only 1 person ahead of us and a lady…read morecame in and said she was early for her apt. We sat and waited. The office was clean but appointment time did not seem to matter. When we left I specifically asked about the prescription and was told it would be sent in. I live an hour plus away and went to the pharmacy only to find out there was no prescription sent. I then called back to the office and asked about the prescription. I was put on hold for 12+ minutes then I was put into a voicemail. I never received a call back but eventually the pharmacy did share that the prescription had been received. Very disappointed especially when the place came recommended.

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The Doctors' Office Urgent Care of Midland Park
The Doctors' Office Urgent Care of Midland Park
The Doctors' Office Urgent Care of Midland Park

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Summit Health - I was charged $166 for a knee brace that broke within one week. At the time of service, I was told it would be covered by insurance and was

Summit Health

2.3(3 reviews)
0.9 mi

So my knees have been bothering me for about 6 years now (sucks getting old) and so I decided to…read morecome and see whether I had a real problem, but I needed to be worried about or whether it was just aging and nothing I could do about it. I came to see Dr. Cappadonna based on the great recommendations I got and his exceptional professional history. Particularly that he is a sports orthopedist and surgeon so he would be good with minimal invasive treatment if any, and have a focus on getting back to optimum mobility. I found out that I do have arthritis bone on bone, and he was very against doing even shots at this point and suggested I do physical therapy. Oh my goodness was he right! After only about three weeks of physical therapy, I feel like a brand new person. My knee, which was killing me all the time is that virtually no pain. I'm moving around better than ever and I feel great. I went for my follow up today and he told me to keep up the work at the gym which I do anyway, I could stop physical therapy, take the anti-inflammatory really only when I need it (which is rarely), and if it continues to get worse and maybe five or six years, will consider whether I need something invasive, but until then the worst, he is going to consider his shots. Long story short, he is very conservative very smart and very effective. He also happens to be an incredibly nice guy who spends as much time with you as needed. And bonus? This practice is unbelievably great at getting you in and out not only at your scheduled appointment time, but even early if you should get there early. Because I had such a great experience. Here I went to go see another doctor in their practice for my wrist, and I receive the same level of care and professionalism. A really phenomenal practice group.

Doctors are O.K. but their billing practices are shady. I went in for a basic service and they…read morebilled my insurance company for something way more expensive including things they did not do. Insurance refuses to pay it, of course. Think twice before seeing a provider associated with this organization. There is a reason all their location on Yelp have bad review.

The Center For Special Surgery - medcenters - Updated May 2026

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