1. Vanguard Medical Group

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Hawthorne, NJ

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Vanguard Medical Group

3.6 (14 reviews)
Closed • 8:00 am - 5:00 pm

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5 years ago

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8 years ago

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9 years ago

Very fast appointments. Work with you. Follow ups. Lab on premises with no appointment needed.

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Jersey Women's Care Center

Jersey Women's Care Center

1.6(13 reviews)
2.8 mi

Been coming here for a few years now. I can tell you this last time I came... I did not wait over…read morean hour which in the past I have. I literally said if this visit was too long I would no longer come back however it went by smoothly, and the APN was very friendly. The front desk is a hit or miss. I won't lie. During this visit, I had a friendly interaction however, in the past, I have had unpleasant experiences. I felt cared for and my questions and concerns were answered

1 STAR -- BY FAR THE WORST MEDICAL OFFICE I HAVE EVER BEEN TO…read more This has been, without a doubt, the worst medical office experience I have ever had. From the front desk staff to the doctors, the entire office is unorganized, unprofessional, poorly managed, and completely lacking communication. I have been coming to this office throughout my pregnancy, and honestly, I have left almost every appointment more frustrated and concerned than when I walked in. There is a serious lack of communication between the staff and providers, and at times it genuinely feels like nobody knows what is going on with my pregnancy or what the plan of care is supposed to be. I should NOT have to repeatedly explain my own situation or ask questions just to figure out what is happening with my own pregnancy. The appointments are also consistently late and rushed. If you know your office closes at 6 PM, why are you scheduling patients for 5:15 PM and then rushing through their appointment because the office is about to close? Patients deserve the same level of attention and care regardless of what time their appointment is. Pregnancy is not something that should ever feel rushed just because the staff wants to go home. The way this office operates has become so stressful that my blood pressure goes up every time I come here. Think about that. A place that is supposed to provide care, reassurance, and support during pregnancy has become a source of anxiety and stress. The front desk experience is just as frustrating. Communication is poor, organization is nonexistent, and there seems to be very little accountability when things go wrong. Nobody seems to take ownership, and patients are left feeling like they're inconveniencing the office simply by expecting basic communication and proper care. I understand that medical offices get busy. I understand that appointments can run behind. But there is a HUGE difference between being busy and being consistently disorganized, dismissive, rushed, and unprofessional. I am extremely disappointed that I chose this office for my pregnancy care. This should be one of the most important times in a person's life, and instead of feeling confident that I am being properly monitored and cared for, I constantly leave questioning whether anyone is actually communicating with me or paying attention to what is going on. Management seriously needs to take a look at how this office is being run. The patient experience is terrible, the communication is terrible, and the overall level of professionalism is unacceptable. If you are pregnant and looking for an office where you feel heard, respected, informed, and confident in your care, I would strongly recommend looking elsewhere.

Vanguard Medical Group - medcenters - Updated October 2026

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