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    Big Brand Tire & Service

    3.3 (33 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 1 month ago

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    Services - Big Brand Tire & Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    I have used Barnard Tire nd Wheel for the last 12 years and have been very happy with them, until the past two weeks. I was to trailer my horses to Houston (3 hour trip) and had not used my trailer in a long time. The electrical system needed to be looked at as well as the tires evaluated. I stressed to them to go over the trailer with a fine toothed comb, as it had not been used in a while. Long story short - after two visits, they jury-rigged the electrical system and did not evaluate the tires because they said the "tread looked good." While traveling on Hwy 59 outside of Houston (at 60 mph), one tire disintegrated and the one right next to it was ready to. I had 4000 lbs of horses in the trailer and was by myself on the freeway. Very dangerous. I was able to limp to a Discount Tire in Rosenberg where they replaced all 4 tires, since they were all bad. During this time, I also lost all electrical and trailer brakes (something jiggled and they came back after a while). After speaking with Barnard in a courteous and factual way with pictures and receipts, they decline to give any kind of a refund. This was SO DANGEROUS. I implore you not to use this company. They are interested in your money only and could give a flip about your safety. They are not the same company they used to be before it was sold.

    Drilled a extra hole in the air compressor to make it fit right but in the process they also had to drill a hole in my motor

    I took my car here back in January , for them to repair my air compressor . I bought them the air compressor and just paid for labor. Here we are 3 and half months later and the brand new air compressor I bought is not kicking on , I went up there 4 days ago and showed them a video of it not kicking on and they told me it wasnt no good basically it's locked. My uncle took the air compressor off so we could go get a new one while in the process he seen that they drilled a HOLE IN MY MOTOR and drilled a HOLE IN MY BRAND NEW AIR COMPRESSOR . I went back up there today to let them know their mistakes and next thing I know they were calling the cops and told me I'm not welcome back and they don't want nothing to do with me. I'm a very reasonable person all I wanted was my car fixed, a refund or even a discount on the labor . They wouldn't do nothing about it so now I don't have a running car , brand new air compressor and can't install it because they was "doing what they gotta do" . then try and say it's my fault , I'm very disappointed in my service and how I was treated . I'm a young woman just got my first car and it's sad I can't trust the mechanic .

    I had a screw in my left rear outer dually tire. I bring truck in, gets fixed and I leave. I noticed my tire sensor said 88 PSI, when my door tag says it's supposed to be 65 PSI. So I bring truck back. I was told pull the truck up to the bay to get pressure adjusted. The original tire tech who fixed my flat, starts to tell me that he followed my door tag tire pressure and that my tire preesure can't be 88 PSI. I told him that he was mistaken and to look at the door tag again and tire preesure. So he looks at the tag and says, I put in 80 PSI because that's what the spare said. I was then expecting him to say I'm sorry, but nothing because I was correct. The counter gentleman was also helping the tire tech out and was already lowering my preesure. The tire tech ask his co-worker how much preesure did it have, with a reply of 88 PSI. So the tire tech says to me, "our air compressor doesn't go that hi". I said most air compressor go to 150 PSI. He says, "ours doesn't." The counter gentleman said nicely to me, "maybe our PSI regulator is bad" and I aggreed. At this time the tire tech gets mad at me and says, "you don't have to be a prick". I told him I'm not. Then he had a few curse words for me. The counter gentleman was shaking his head, knowing the employee shouldn't have acted out like this to me, a customer. Then I told the counter gentleman and this irate employee, "isn't the customer supposed to be right. So the irate tire tech told me to never come back and I never wants to see you here again. I ALSO WANTED TO LET EVERYONE KNOW, HIS TIRE IRON USED TO PULL OFF TIRES DAMAGED/SCRATCHED MY CHROME RIM. These were brand new rims and tires 8 months ago and they never had damaged until now. Look at the picture of the fresh flat spot on edge of rim. I know this place is highly recommended and been around awhile, my company I work for use them. I'm assuming this guy was new to tires and lack of training. If your a dually owner, you know your valve stems are suppose to be rotated 180 degrees from each other. My truck came in the correct way and left with valve stems together. I'm assuming this guy was new to tires business and lacked propper training.

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    1 month ago

    New tire purchase. Great deal with free balance and rotate. Staff is always helpful and very knowledgeable. Would recommend!

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    11 months ago

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    3 years ago

    Took my vehicle over there for a wheel alignment and they did exactly that and on time.

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    5 years ago

    What a great local tire repair shop! Very friendly staff. Responsive. Transparent honesty!

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    Ask the Community - Big Brand Tire & Service

    Review Highlights - Big Brand Tire & Service

    They installed them for free and a gentleman who works there (Mike) covered the cost of the tires.

    Mentioned in 4 reviews

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    This is the only place in town I bring my vehicles for oil changes. They're a sister garage of Rush…read moreAutomotive (located behind MainLane) and they both do great automotive work! MainLane is only open on weekdays so I usually make an appointment to get an oil change. Although they do great work, it will still take about an hour for an oil change (even with an appointment). They also do "peace of mind" inspections and caught an issue with our truck's CV axil recently and was able to get the parts ordered and fixed the very next day. I'm overall very satisfied with this company and will continue to use the for all of my vehicle needs.

    Good prices, but they tried to upsell me…read more I keep full synthetic oil in my van, and it had only been about 8k miles since my last oil change- about 500 miles more than I usually go, but still 2k less than the manufacturer recommends. First they tried to say I was 5k over the recommendation (probably based on an old Valvoline sticker- Valvoline stickers recommend a change every 3k miles as a default). When I reminded them it was full synthetic, they said well maybe it's only 2-3k over then. They said they recommend changing oil every 5k regardless if it's synthetic because "the dealership says 10, but they want your car to break down after your warranty expires". They showed me medium brown oil on a sheet of paper and tried to panic me into a whole engine oil flush talking about how dark it was. Among other things, they also suggested a $316 new battery, and a $195 washdown for an "undetermined fluid leak". I've checked my batteries recently myself and they were both fine. My van itself also monitors the main battery voltage when the van is on, and it's saying it's fine right now. I'll keep an eye on them, but they didn't even know there were two or where the second one was, so the whole conversation felt weird. All in, I declined $653.39 worth of upsells on the $89.12 oil change I came in for. I'm not saying they're bad mechanics, but it certainly seemed like they were trying to take advantage of someone they knew they wouldn't see again. The only way I got them to leave me alone about it was telling them I couldn't afford it. Just saying no wasn't enough.

    A PLUS Automotive

    A PLUS Automotive

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    I wish negative stars was a thing! I hope to save others from our same fate…read more This shop had my brothers truck for a YEAR! It went in for transmission work, every time we called to check in there was a different excuse as to why it wasn't fixed. When I finally got involved two months ago the owner Robert kept giving me the run around, "health" problems, labor issues, etc. while I understand life happens never in my life have I seen a company do such terrible business. Last week my husband and I went to the shop and my brothers truck was blocked in a field by several other vehicles. Tuesday we went to get the truck after telling Robert to have it ready. Robert had the truck in a bay and blocked in by other vehicles; so we couldn't tow it if we wanted to. Robert asked for one more day. We told him one day. Today he called me this morning saying a part was broken. I told him to either fix it or have it in the driveway for a tow truck today. We literally picked it up and drove it to another shop. The truck drove worse than when we originally took it into A Plus Automative. There's no telling what this new shop will find. To make matters worse as we left and I followed my husband in my personal vehicle, an employee from A Plus started following us. Very creepy. STAY AWAY! Read my other reviews for recommendations for our go to shop.

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    L & M Automotive & Transmissions - 12 Months- 12.000 Miles Warranty on Part & Labor here at L&M Automotive & Transmissions Inc in Bastrop Texas

    L & M Automotive & Transmissions

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    HORRIBLE HUMAN BEINGS- crooks. Bad reputation throughout the industry. DO NOT CALL THEM!!!…read more THIS COMPANY WILL BE SHUT DOWN SOON. BBB is not happy! Ty is horrible, and the older gentleman will cuss you out and then hang up on you, multiple times. lol, like a professional. They stole $85 from me because they had to "pay a mechanic to hook my car up to their diagnostics machine". I'm sorry? I've never, ever been charged for a diagnostics check. I have been charged for similar things, but I was ALWAYS warned prior to them hooking up my vehicle. However- I live in N Austin and my car broke down Sunday night in Giddings. Called the next morning to get it towed to L&M transmission in Bastrop. I told them I was financially not prepared for car work so please, please call before any charges were incurred. I was already scrambling to find funds where I could. "Sure ma'am, no problem" they said. I was quoted $5000 for my transmission repair & towing. When I told them I was offered free towing due to my major repair work needed. Ty then changed his quote to $4000. [$1000 for towing from Giddings to Bastrop? ~20 mi ] I couldn't afford the work needed on vehicle so when I told them I would have to get it picked up, they got all pissy and said, "Well you ain't getting yer car 'til you pay this bill!!" I told them that's why I was calling. To settle my tow bill before I had it picked up. They charged me $200 for towing and $85 to pay another mechanic to hook my car up to a machine, without warning. When I reminded them what I said, and that I'd be happy to pay the tow bill, all hell broke loose (I assume because this is an everyday occurrence for these piece of shit people). This is when the cussing, yelling, banging fists and hanging up on me occurred. I would call back and they would not answer. And when they did answer, I was put on speakerphone for the entire office to overhear my private conversation. I kept my calm- and would call back saying' "hi! I think we got disconnected!" They didn't pick up on my facetiousness, clearly, because they would laugh and say "nope! He didn't care what you had to say, he hung up on you." A manager is given that right? Ty the owner informed me of this. Bless his daughters heart, who works the front desk. She seems so embarrassed to be surrounded by such knuckleheads- but you can't do much when it's family, right?

    Customer service is very poor, they hung up on me four times in a row. When i went to pick up…read moremy vehicle , the over charged, didn't do what they said they did and wanted to charge additional money for more repairs they said was needed. I left their place with the same problem i came in with but 1200 less in my pocket. Overall i felt cheated and lied too. I didnt even want to take it back to have them fixed what the did wrong. Afraid i get taken again. Very sad and disappointed

    Big Brand Tire & Service - tires - Updated May 2026

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