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    Barkingham Palace LLC

    3.9 (62 reviews)

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    My dog bleeding in their lobby upon pick up

    My dog's paws were covered in blood when I came to pick him up. The groomers here cut my dog's nails too short, causing bleeding that persisted for 15 minutes. The situation became so dire that they had to use liquid bandages to stop the bleeding. This painful incident was compounded by the overall rushed and careless approach to the procedure. I expected a certain level of professionalism and compassion from a grooming facility, especially when it comes to the well-being of our pets. With disappointment, I have to say that this was my first and last time visiting.

    Chris G.

    Ive been taking my shihtzu, Poochie, here for years and I've never had a problem! Poochie can be a lil snappy when we try to give him a trim at home, so I'm always pleasantly surprised when he looks like a brand new dog after taking him to Shari! Poochie acts like he's never had a bad experience either, which tells me he's been treated well :) Definitely come here and support small businesses instead of big corporate pet stores where they tend to have untrained people grooming your dog. Honestly you'll really get your money's worth for a job well done.

    DO NOT GO. NOT WORTH YOUR MONEY. I regret sending my dog here so much. They did not even try to work through some matted hair and cut all the hair we specifically asked them to keep as is. They even blamed us and my dog for their poor job. This was by far the WORST GROOMING SERVICE I have ever come across throughout my 15-year experience as a dog owner. To add, I had wonderful experience with the two groomers I previously worked with, who had no trouble with my dog when they cut his hair 7 weeks ago and 3 months ago while I was traveling with my dog overseas. I WAS NOT GROOMER HOPPING. They are not magicians, but simply skilled and professional groomers. The least the groomer could do was let us know before she completely shaved off the hair off my dog's face.

    Time to go visit Shari! Yay!
    Jennifer W.

    Shari and her team are the best of the best bar none! Over the past 15 years we've taken both of our dogs to Barkingham Palace and have had nothing but the best experiences. She's kind, gentle and truly enjoys her work, and it shows! Her attention to the pups reflects with every bath and trim. And if you didn't know, Shari is also a very active volunteer to help dogs get adopted thru various non profit organizations.

    Melanie P.

    I get my 3 dogs groomed here and they always look great. My 3 are little devils and they always take the time to make them look great!

    Great Job Shari! First time customer & Butta will be back
    Bee L.

    Shari was great! I know Butta can be a handful and we were nervous parents. She accommodated us well and gave a great cut. This was her first grooming and we will be back

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    2 years ago

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    11 months ago

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    2 years ago

    Great service! Friendly and affordable -- very small but always find a parking spot in front

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    7 years ago

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    5 years ago

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    Shari B.

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    12 years ago

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    7 years ago

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    4 years ago

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    11 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Barkingham Palace LLC

    Review Highlights - Barkingham Palace LLC

    It's obviously a quick appointment for me, but Shari is always accommodating and realistic when it comes to her availability.

    Mentioned in 15 reviews

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    Pedigree Pet Spa Llc - Schnoodle

    Pedigree Pet Spa Llc

    (42 reviews)

    My dog came out not 100% dry and when I asked the woman at the front desk to please dry her fully…read moreshe gave me an attitude. Very unprofessional, didn't do their job. I will never return there. Based on their prior reviews, and word of mouth I should've known not to go there to begin with.

    I've been coming to Pedigree Pet Spa for a while now, so I'd consider myself a "loyal customer."…read moreHowever, after today I won't be returning. I ran into a family emergency this morning and had to cancel an appointment for my dog and received the nastiest customer service because of it. That just goes to show you which companies only care about the $$$. There have been times in the past where I'll drop my dog off around 10 am, and he's not ready until almost 6 pm. I've never once complained about that either! If that's the case, what's the point of a scheduled appointment? When I reached out to Pedigree, they were so nasty and unpleasant because of the emergency and couldn't accommodate me. We're still in the middle of a pandemic, and emergencies happen. The lack of empathy shown to me, a customer giving my money to this establishment for over a year, was/is heartbreaking. While I understand that me having to cancel now put them at a loss for a grooming session today, I was willing to make it up by simply rescheduling for ANY day that worked on their end. Instead, I'm subjected to a cancellation fee. Maybe I should've given them a few for "if you have scheduled slots for grooming, why does it take a whole workday to get my dog groomed?" But no... Also, per the owners response to me (and others), she's combative. The business overall lacks accountability and professionalism. Never once did I yell to the receptionist but only asked her q's and let her know I would no longer be coming back. Also, the emergency was not my son not able to come w me. I also only asked about Saturday but mentioned I was okay with waiting weeks out because of my cancellation instead; I was hung up! As mentioned in my review, I've been here many times, and he's always joined because you guys provide curbside pickup. I will continue to advocate for small businesses, but I cannot when they are like this.

    Barkingham Palace LLC - groomer - Updated May 2026

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