If you care about your pet Please Please do not use this groomer! I am appalled and shocked at the…read moreUNPROFESSIONALISM of PUP PURRI GROOMERS. I booked an appointment ahead of time. I spoke to the owner Rob ,he confirmed my appointment and said the drop off is between 8-9am. I specifically asked him how long will it take and when can I pick up my dog? I had a doctors appointment at 3p ... Rob confirmed back to me a time of between 12- 1pm he put me on hold and checked with Amy the groomer..I thought this was strange because I've had 15 different types of dogs who were all groomed over the years and it never took longer then 2-3 hours..( I know a little something about grooming bc my cousin who was on vacation is a groomer and I've helped her in the past.) I wanted to give PUP PURRI GROOMERS the benefit of the doubt so I agreed.. After waiting 7 hours for what I thought was a grooming I called back only to find out he was never groomed which is beyond CRAZY! When I called and questioned what was taking so long and that 7 hours had passed, the owner Rob got very nasty on the phone and explained that just because I was the first one to drop off my dog at 8a he wouldn't be groomed first...THIS IS A VERY UNUSUAL PROCEDURE. Every groomer I have ever used in NJ and Florida would honor your appointment and within an hour maybe two I would get a call to pickup my dogs..( I had two poms at that time and they were still groomed faster!) Rob spewed a lot of bs and said come at 4p he then hung up the phone on me... ( I WAS FLOORED BECAUSE I AM A NEW CLIENT.) I then received a call from Amy the groomer, she spewed the same thing and said older dogs would be groomed first, or whoever complains the most would get their dog first! WELL MY POMERANIAN IS 12YEARS OLD, ACCORDING TO THEIR POLICY HE SHOULD'VE BEEN ONE OF THE FIRST TO BE GROOMED SO HE DOESN'T GET STRESSED! 7 HOURS IN A CAGE IN A STRANGE PLACE WOULD STRESS ANY DOG LET ALONE MY 12 YEAR OLD POM.. Rob wanted me to wait another hour which would've been 8 HOURS total. I figured out they never groomed him.. ( my dog can go get a procedure done at the vet faster then a grooming at this establishment ..) I TOLD AMY DON'T BOTHER , I'LL TAKE HIM ELSEWHERE.. I got in my car and I went right over there. I walked in the front door and I waited at the desk, I could hear Amy and Rob on the side where they do the grooming. I then heard my dog cry and yelp.They didn't know I was inside at the front desk waiting..The whole place is open style. I could see there were no other dogs in this place...all the cages were empty! When my dog cried I yelled out AMY I WANT MY DOG!! ( they were hurting him!) The owner Rob came out with my dog who wasn't groomed, he was suppose to be washed, shaved , lions mane, and nails clipped....What I thought was also very strange was every time I called which was 3x my calls were routed to their Dunellen store where I got the owner Rob . I explained to him I wanted to make sure that Amy cut the " dew claws" and shave the back end.. I thought it was strange that when I called I didn't get Amy herself. I kept getting the owner at a different location in Dunellen.. 15 minutes later I get a call from Amy on her cell phone explaining to me that she has no phone in the building. Again this is extremely strange! Every groomer I've ever been to has had a working phone to book appointments and to call clients when their dog/ dogs would be ready....I explained to her what I wanted because she said that the owner gave her a totally different message and Amy thought I didn't want my dog groomed...this was early on.... I COULD'VE BEEN ANY CLEARER..what exactly I wanted done... At 2:30p I still didn't hear from Pup Purri Groomers. I decided to call again. I finally got a hold of the owner Rob because my call was routed there again and I explained it's 2:30p and my dog was supposed to be done between 12 - 1pm as promised..I also told the owner that I was the first one there to drop off my dog. "He said oh we don't go by that, just because you're the first one to arrive doesn't mean your dog is going to get groomed first.. All the dogs go into a kennel and sit there until they decide which dog their going to groom and when" Their policy is they decide when and who they groom.. Amy said" if a client complains or bitches they will try and push that dog first.My neighbor who used them also said it took over 5 hours to groom his Pomeranian and when he picked up his dog there were no other dogs . FYI SINCE BRINGING MY DOG HERE HE NOW LIMPS WITH HIS RIGHT PAW! I learned a good lesson if it walks like a duck , sounds like a duck , it's a duck! BEWARE OF THIS GROOMER!!! They deserve 0 stars if I could give it!! Interesting how the only other person to review this place has no reviews, 0 friends, and no pictures!

Just saw that our Groomers was on yelp, well we been using this location for over a year . One rob…read more,Damon and their staff always have treat our dogs like they were their own pets . We have two shitzu Dennis and ginger who love visit them every few weeks for a nice gromming . Would highly recommend them to pet owners in the area !

After our first three visits I decided to give them one last try - i explicitly reminded them of…read morethe excretions they said they got it - I gave them very specific instructions for his haircut and normally the owner always did his hair so it was pretty good and I never had complaints on his haircut but this time she decided to let another gentleman there do it and he completely butchered my dog we will never be back to this grooming place. They do not take pet grooming, seriously - When I told the owner, this is the worst haircut I've ever seen somebody give a dog she just shrugged her shoulders

Oscar went in for his regular grooming...he's not the easiest of dogs (a bit snippy when it comes…read moreto messing around in his face) but Miros does a great job and she knows him well. The place is spotless and well-cared for...Oscar gets the same treatment. Perhaps a tad on the expensive side but overall, worth the money. Now if only I could find out where Miros buys those chocolates at the front desk....yummy ! (she won't tell !) :)

Chrissie comes with an amazing expertise and heart for our fur baby, Leo!…read moreShe takes her time and he trusts her too! He always looks awesome when she is finished and he feels happy What a great experience!!

I specifically asked her not to cut my Yorkie's hair too short and to preserve the length of her…read moreears. Unfortunately, they did the exact opposite. They shaved her so short that I honestly didn't recognize my own dog when I saw her. I understand that every grooming appointment is different, but ignoring a client's clear instructions is unacceptable. My Yorkie lost the beautiful look that is characteristic of her breed, and I was extremely disappointed with the result. I cannot recommend this service based on my experience, and I will not be returning.

"Who let the dogs out?" - Baha Men…read more I took my puppy Grizzly Bear to Kathy's Top Dog Salon and wow--what a treat! From the second we walked in, everyone was all love and cuddles for him. I was lucky to snag an appointment so quickly, and the team got us in and out with amazing service. Grizzly came out looking pawsitively fabulous --fresh, fluffy, and super happy. You can tell they really care about the pups, not just the grooming. Kathy's is officially Grizzly's new spa day spot. We'll be back for more tail wags and glam soon! Grizzly came out looking pawsitively fabulous --fresh, fluffy, and super happy. You can tell they really care about the pups, not just the grooming. Kathy's is officially Grizzly's new spa day spot. We'll be back for more tail wags and glam soon!

Eddie had another shampoo and pedicures today and is soooo happy and chill! He clearly looks and…read morefeels like a Million Bucks - Terrific Work!

My husband and I take our dogs here all the time! We live an hour away and we STILL take the trip…read morebecause this groomer is worth it.

I have taken my Golden Retrievers on two occasions for grooming since moving to the area. I love…read morethe grooming and my dogs are happy when I pick them up. They usually get stressed when groomed but I have not seen any signs of stress. I am glad I found a new groomer.

I really cannot say enough glowing things about Allie. Her kind and gentle "groomside" manner puts…read moreme and my cats at ease. I have two kind of insane cats (lol), who are impossible to get to settle down to get their nails clipped. One of my cats usually needs two people to hold him, as he gets so squirmy. The other, as my vet and his techs call him, is a "beast!" She was prepared, and we've wrapped one cat in a towel "purrito" as she clips him, and we keep the other one separated, which keeps him calm. Her visits are usually quick and though my cats can put up a bit of a fight, I'm there with her to keep them settled...then they get treats and all is well in the world! Happily referred to several people!

I used to really hate leaving my dog at grooming salons for 4+ hours. I always pictured my sweet…read morelittle guy trapped inside an unsanitized crate, waiting for his turn, stressed out by other barky/moaning dogs in distress. I met Allie 2 years ago when she used to work at a brick and mortar salon in UES and when she started her at-home-grooming business, I decided to give it a try. My dog had always gotten groomed at Petco (mainly) and other small shops so the idea of a groomer doing it in my home was new, and I was tbh a little skeptical as I am very particular when it comes to tidiness/cleanliness in my apt. I hate dust bunnies with a passion and the thought of my mini schnauzer's little fur chunks flying around in the air was not very appealing. However, plz believe me when I say Allie is amazing! Not only is she an extremely talented groomer (check out her instagram page), she is very respectful, responsive and best of all, she leaves my place fur-free. She brings all the tools with her and cleans up as she goes. She is soooo gentle with my dog. My dog loves her. I also enjoy witnessing the entire grooming process! I highly recommend Allie! Her price isn't too far from what you'd pay at a salon. And the peace of mind knowing my dog feels safe at home is PRICELESS.

We can't recommend Amy highly enough! She has been a lifesaver for our family, especially for Mason…read moreand Cleo. The love and attention she showers on our pets is unparalleled. Every time we return, it's evident they've been pampered and loved in our absence. It's such a relief to know our furry family members are in capable and caring hands with Amy. If you want peace of mind while away, Amy's your go-to. Thanks for treating Mason and Cleo like your own, Amy!

Everyone was always professional, polite & positive when helping not only myself but others.read more

I like to support small business and so I have been frequenting this establishment for maybe about…read moreclose to two years. However, it's been unpleasant the last handful of visits and for very simple reasons. On my most recent visit, I was the only one in the store. Upon entering, I was seen by about three employees leisurely clustered at the register area. They positively saw me and said NOTHING. Uh, okay. Hi to you all too. Of course the silence continues throughout the moderately quick shopping trip so not one offer of help or pleasantries are offered. Come checkout time, not that the amount should matter AT ALL - but I did give them a fair share of business - all they said to me was "All set?" - never mind if I found all that I needed or not, etc. If they could have simply accepted my money for my purchases without having to exchange any communication or acknowledgement of me, they definitely would have. The kicker is, at the close of sale, they hand me my receipt with a "have a nice day" and not a blip of thanks, not even in response to me wishing them a good day in return. And if the more senior, elderly looking woman off to the side of them was any form of management or owner, she saw me too but grumpily kept her mouth shut and her face remained expression-less. Company culture, even small business, comes from the top. She was obviously the antithesis of exemplary conduct. And if no management was present on-site, it is evident that they do not train, focus on, or care about simple retail business etiquette. There is absolutely zero customer service here, not even on the basic level of acknowledging a patron or thanking them for their business. Either this establishment knows zero customer service and/or they are collectively racist. A little bit of honey goes a long way! It's not that hard. Grin and bare if apathy fills your heart and you must force yourselves to be customer-friendly. This. Is. A. STORE, yes?? Want to keep bringing in business, yes?? They have rightfully lost my business and I will be passing on the word of their lackluster etiquette.