If you care about your pet Please Please do not use this groomer! I am appalled and shocked at the UNPROFESSIONALISM of PUP PURRI GROOMERS. I booked an appointment ahead of time. I spoke to the owner Rob ,he confirmed my appointment and said the drop off is between 8-9am. I specifically asked him how long will it take and when can I pick up my dog? I had a doctors appointment at 3p ... Rob confirmed back to me a time of between 12- 1pm he put me on hold and checked with Amy the groomer..I thought this was strange because I've had 15 different types of dogs who were all groomed over the years and it never took longer then 2-3 hours..( I know a little something about grooming bc my cousin who was on vacation is a groomer and I've helped her in the past.) I wanted to give PUP PURRI GROOMERS the benefit of the doubt so I agreed.. After waiting 7 hours for what I thought was a grooming I called back only to find out he was never groomed which is beyond CRAZY! When I called and questioned what was taking so long and that 7 hours had passed, the owner Rob got very nasty on the phone and explained that just because I was the first one to drop off my dog at 8a he wouldn't be groomed first...THIS IS A VERY UNUSUAL PROCEDURE. Every groomer I have ever used in NJ and Florida would honor your appointment and within an hour maybe two I would get a call to pickup my dogs..( I had two poms at that time and they were still groomed faster!) Rob spewed a lot of bs and said come at 4p he then hung up the phone on me... ( I WAS FLOORED BECAUSE I AM A NEW CLIENT.) I then received a call from Amy the groomer, she spewed the same thing and said older dogs would be groomed first, or whoever complains the most would get their dog first! WELL MY POMERANIAN IS 12YEARS OLD, ACCORDING TO THEIR POLICY HE SHOULD'VE BEEN ONE OF THE FIRST TO BE GROOMED SO HE DOESN'T GET STRESSED! 7 HOURS IN A CAGE IN A STRANGE PLACE WOULD STRESS ANY DOG LET ALONE MY 12 YEAR OLD POM.. Rob wanted me to wait another hour which would've been 8 HOURS total. I figured out they never groomed him.. ( my dog can go get a procedure done at the vet faster then a grooming at this establishment ..) I TOLD AMY DON'T BOTHER , I'LL TAKE HIM ELSEWHERE.. I got in my car and I went right over there. I walked in the front door and I waited at the desk, I could hear Amy and Rob on the side where they do the grooming. I then heard my dog cry and yelp.They didn't know I was inside at the front desk waiting..The whole place is open style. I could see there were no other dogs in this place...all the cages were empty! When my dog cried I yelled out AMY I WANT MY DOG!! ( they were hurting him!) The owner Rob came out with my dog who wasn't groomed, he was suppose to be washed, shaved , lions mane, and nails clipped....What I thought was also very strange was every time I called which was 3x my calls were routed to their Dunellen store where I got the owner Rob . I explained to him I wanted to make sure that Amy cut the " dew claws" and shave the back end.. I thought it was strange that when I called I didn't get Amy herself. I kept getting the owner at a different location in Dunellen.. 15 minutes later I get a call from Amy on her cell phone explaining to me that she has no phone in the building. Again this is extremely strange! Every groomer I've ever been to has had a working phone to book appointments and to call clients when their dog/ dogs would be ready....I explained to her what I wanted because she said that the owner gave her a totally different message and Amy thought I didn't want my dog groomed...this was early on.... I COULD'VE BEEN ANY CLEARER..what exactly I wanted done... At 2:30p I still didn't hear from Pup Purri Groomers. I decided to call again. I finally got a hold of the owner Rob because my call was routed there again and I explained it's 2:30p and my dog was supposed to be done between 12 - 1pm as promised..I also told the owner that I was the first one there to drop off my dog. "He said oh we don't go by that, just because you're the first one to arrive doesn't mean your dog is going to get groomed first.. All the dogs go into a kennel and sit there until they decide which dog their going to groom and when" Their policy is they decide when and who they groom.. Amy said" if a client complains or bitches they will try and push that dog first.My neighbor who used them also said it took over 5 hours to groom his Pomeranian and when he picked up his dog there were no other dogs . FYI SINCE BRINGING MY DOG HERE HE NOW LIMPS WITH HIS RIGHT PAW! I learned a good lesson if it walks like a duck , sounds like a duck , it's a duck! BEWARE OF THIS GROOMER!!! They deserve 0 stars if I could give it!! Interesting how the only other person to review this place has no reviews, 0 friends, and no pictures! read more

Pup Purri - This is a picture of my dog and what he looks like today 7/19/16 . He was never groomed left in the cage for 7 hours Beware! - Pet Groomers Near Me - Martinsville, New Jersey

Just saw that our Groomers was on yelp, well we been using this location for over a year . One rob ,Damon and their staff always have treat our dogs like they were their own pets . We have two shitzu Dennis and ginger who love visit them every few weeks for a nice gromming . Would highly recommend them to pet owners in the area ! read more

Pup Purri - Ginger on the way to get a haircut and bath - Pet Groomers Near Me - Martinsville, New Jersey

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Shame on pup purri. Been a customer for 10+ years. Was hung up on from owner because he couldn't find my dogs records, and appt that my dog was scheduled for today. Told me they're too busy since they merged two locations. CLICK... They lost a very good customer!! read more

This is a great place to bring your pets for grooming. The staff is friendly, fun, and devoted to ensuring your satisfaction: my dogs love them! read more

As the owner of Pup Purri in Dunellen for 25 years and now the owner of Pup Purri Martinsville we strive to provide excellent service to all our clients. I have learned over the years that you certainly can not please everyone but we sure do try. I must be doing something right because I was only 22 when I opened my business and still going strong. We opened the Martinsville location to provide our excellent service to those in the Martinsville and surrounding areas. I take pride in my business. I love animals and we have 2 Standard Poodles and a parrot of our own. Most days they are at the shop for their pleasure and yours. Every pet that comes to my shops is treated with excellent care not only because of our love for animals but because I strive for excellence. The local vets and even some a distant have been referring clients to us for years. If you ever have a question or want to discuss Pup Purri please call me and I would love speak to you. I'm very easy to reach. 732-968-2747 Thank you read more

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Thanks again for another awesome grooming for my baby girl! You guys did a great job, once again! Saffy loves you all! read more

Pup Purri - Saffy and her pom pom! Thanks everyone! - Pet Groomers Near Me - Martinsville, New Jersey

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I have a Champion Wheaton Terrier that has been going to Pup Purri Martinsville every week for a long, long time. He loves it there and has only ever been treated with the utmost loving care by Amelia and the owners. Additionally, they have always treated me with patience, professionalism and courtesy. We love our furry family members right? I certainly would not leave him in the hands of anyone that I did not trust completely. I trust Pup Purri Martinsville completely and I find it very hard to believe any reports to the contrary. read more

Pup Purri - CH.Shandalee Rocket Rebound Pup Purri Martinsville - Pet Groomers Near Me - Martinsville, New Jersey

What a delightful experience! It's clean, professional and timely. Ask for Ms. Sherwood. The kindness she displayed to my little Westie was incredible. Her grooming was exactly what I wanted. I am so happy she is so close to my home. I used to travel to Morristown but I won't do that again. I was so happy that I made a standing appointment. I also met the owner, Rob. These people care about your dog and aim to please. Take a chance - you won't be disappointed. read more

My pup Maya is a super timid Cavalier. Typically I worry whenever I have to leave her because she is very attached to me. I never have to worry when I leave her at Pup Purri. Amy has groomed Maya a few times now and she is wonderful. She really knows how to bring Maya out of her shell. Watching Amy interact with all of the dogs shows she's a true dog lover. On top of that she does a fabulous job as a groomer. Everything is done to perfection. Amy has been a groomer for many years and she takes no short cuts. Before trying Pup Purri I tried a local "big chain" groomer. It was horrible. Chaotic, noisy, assembly line atmosphere. I felt horrible leaving Maya there. (I hadn't felt that guilty since dropping my first child off at pre-school for the first time and was forced to leave as she was crying!) When I returned to pick Maya up, I watched through the window as they were finishing. The groomers were all talking to each other barely paying attention to what they were doing - even the girl finishing up with Maya barely looked at her. I'd post the photo I took but will spare you from going on and on - but Maya looked so sad. Never again. The atmosphere at Pup Purri is warm and friendly and your dog will be treated like they are the number one priority. I can not encourage you enough to try them. My baby deserves the best - doesn't yours? read more

Pup Purri - Pet Groomers Near Me - Martinsville, New Jersey

I brought my dog there twice so far and have had phenomenal results! Amy truly cared about my dog and not only made him look good but really helped alleviate his itching issues! We couldn't have been happier! After going to PetCo for years, we are fully on board with Pup-Purri now. read more

Amy at PupPurri has been grooming my dog for the past eleven years. She always does a great job and remembers little things about my dog's personality which makes the my dog more relaxed about going to the groomer. My dog is excited to go there each time i bring her. read more

Truly pleased with the services offered by the staff at Pup-Purri. I have a pug mix and a puggle who are a handful when it comes to any kind of grooming. The owner Rob, is so patient and compassionate, i would not trust any other groomer with my babies. Highly recommend their services!! read more

I don't know what Donna R is talking about,my husband and I and a few of my friends have a great experience at PupPurri.They are very professional and friendly,Amy is an excellent groomer.My mom has also been using PupPurri in Dunellen for years,also never had any problems,she always says to anyone looking for a groomer," you have to go to Rob".Our Dogs alway look beautiful when they are picked up. I recommend them for grooming services for your pets. read more

my dog cotton going tuesday back for hair cut with amy mostly has to drag her in not wth pup puri tries to get in the door love that place read more