My dog came out not 100% dry and when I asked the woman at the front desk to please dry her fully she gave me an attitude. Very unprofessional, didn't do their job. I will never return there. Based on their prior reviews, and word of mouth I should've known not to go there to begin with. read more

I've been coming to Pedigree Pet Spa for a while now, so I'd consider myself a "loyal customer." However, after today I won't be returning. I ran into a family emergency this morning and had to cancel an appointment for my dog and received the nastiest customer service because of it. That just goes to show you which companies only care about the $$$. There have been times in the past where I'll drop my dog off around 10 am, and he's not ready until almost 6 pm. I've never once complained about that either! If that's the case, what's the point of a scheduled appointment? When I reached out to Pedigree, they were so nasty and unpleasant because of the emergency and couldn't accommodate me. We're still in the middle of a pandemic, and emergencies happen. The lack of empathy shown to me, a customer giving my money to this establishment for over a year, was/is heartbreaking. While I understand that me having to cancel now put them at a loss for a grooming session today, I was willing to make it up by simply rescheduling for ANY day that worked on their end. Instead, I'm subjected to a cancellation fee. Maybe I should've given them a few for "if you have scheduled slots for grooming, why does it take a whole workday to get my dog groomed?" But no... Also, per the owners response to me (and others), she's combative. The business overall lacks accountability and professionalism. Never once did I yell to the receptionist but only asked her q's and let her know I would no longer be coming back. Also, the emergency was not my son not able to come w me. I also only asked about Saturday but mentioned I was okay with waiting weeks out because of my cancellation instead; I was hung up! As mentioned in my review, I've been here many times, and he's always joined because you guys provide curbside pickup. I will continue to advocate for small businesses, but I cannot when they are like this. read more

They did such an amazing job on my two girls. I brought in my big dog Summer and my Little dog Brandi. They were done in 3 hours and got the works. Their nails are trimmed, fur is cut, ears are cleaned, and they smell great! Not to mention my big girl is so soft! Will definitely come back! read more

Pedigree Pet Spa Llc - Schnoodle - Pet Groomers Near Me - Metuchen, New Jersey

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I brought in my difficult pitbull mix to pedigree, They did an AWESOME job! She has always been a more highstrung dog and can get nervous sometimes. Right when we walked in everyone was extremely welcoming to me and my pup. When she was done she came out looking so happy. Her nails were cut good, clean ears, and she smelt amazing. I will continue to go here with my dog. All the workers are very kind and took their time to make sure my dog was as comfortable as she needed to be calm. Amazing place and will always go here. They even include festive bandannas for whatever time of year you are there with your pups. read more

I absolutely love it here! They are so nice & I'm able to walk in for my baby to get her monthly gland & nail trim. They're quick too! My baby has a turned paw and they are sure to trim her nails properly on that one. Absolutely recommend!! read more

Pedigree Pet Spa Llc - Pet Groomers Near Me - Metuchen, New Jersey

So cute! It was easy to make an appointment. My husband brought my dog in. He said that he handed her off to a staff who came out to the door to get her. We're not sure if that was due to COVID or what, but it wasn't a problem. Rinii came back smelling great and had a cute, short cut with a bow and bandana. Will be going back! read more

This was my first time at this groomer after I was dissatisfied with my last groomer. She called me back the morning after I left a message and gave me a reasonable quote and was able to book me an appointment a day later! Nova looks so cute and smells amazing. A bath, cut, brush, nail cut, ear cleaning, and expression was $75 all together. read more

Pedigree Pet Spa Llc - Before grooming - Pet Groomers Near Me - Metuchen, New Jersey

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We have been using Erica and her team for 16 years, then and now still the best in the business

I cannot say enough good things about Krishana and her grooming skills. She is attentive and knows how to execute exactly what I ask for. Gemma used to get anxiety when I would bring her to other places to get groomed but not with Krishana! She is fanatic at what she does. I would never bring my dog anyone else but her. read more

After using such places like Petco or Petsmart for grooming and reading all the stories about injured Pats I needed to find a groomer that I thought I could trust after some research I found this place upon first appearance it may seem small but the staff is super friendly and knowledgeable you can see all the dogs they're working on nothing is hidden the results my dogs look fantastic and they actually look forward to going into the groomers pulling me through the door they're not the easiest to groom sometimes they nip at the groomer has him toldThey never have any trimmer Burns red Bellys ear infections aren't anything after I started using them.My groomer of choice is Samantha she does a fantastic job and works with your schedule if for nothing else I would return just to have her work on my dogs! read more

Pedigree Pet Spa Llc - These are my dogs after being groomed I have to say they look amazing! - Pet Groomers Near Me - Metuchen, New Jersey

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I was having so much trouble cutting my dog's nails, he wouldn't stay still and would always fight me. He also has black nails making them very hard to trim properly. The staff at pedigree took us as a walk in and did an amazing job. My dog made it very difficult with every nail that was clipped but the staff was cool and calm and handled the situation very well. Two staff members did an amazing job and I'm still not sure how they were able to get it done but I am so relieved and very appreciative. Thank you!!! read more

Pedigree Pet Spa Llc - Rottweiler - Pet Groomers Near Me - Metuchen, New Jersey

Today was my first experience with this establishment and let me tell you that I was very pleased. My dog, Pebbles, is a shih tzu who was traumatized by a previous groomer. I explained this when making the appointment and they were very understanding. I had an 8am appointment scheduled. I gave my dog her medication at 530am per the usual tactic now needed for grooming her. When I dropped her off, the woman was very nice. When I picked her up the groomer (I forgot the names!) Came and spoke with me about the experience. Pebbles looks super cute and the groomer was so understanding and patient! Let me tell you how comforting this is. I highly recommend! She's even willing to work with my Pebbles to wean her off needing the meds! read more

Avoid at all costs. Not sure why they have scheduled appointments. My dog was there for 5 hours. Called to check on the status after 4 hours and was yelled at by the woman about how she was alone, had a baby, a toddler, had to answer the phone and 5 other dogs to groom, the owner was gone and she's going to need another hour for my 12 pound dog. Would not let me get a word in. I feel sorry for her. She seems very stressed out and that concerns me that she will take out her anger and stress on the dogs. Too bad because it could really be a good business if they cared. read more

I've been taking my Persian here for a year now. He always gets a bath and a trim. Every time he comes home, he smells really nice and snuggleable. They offer a small discount if you pay in cash. It seems like a decent place. As far as I know, they are always kind to my kitty. The only downside is the owner's dog barks a lot, and that might have upset my cat. He was stress-shedding a little bit when I took him home. read more

I took our little dog Bear to Pedigree Pet Spa for the first time on Friday and I could not be happier... the staff were awesome and the grooming was perfect... highly recommend this groomer for all your pet needs.... read more

My 3rd attempt to frequent this establishment turned me sour. They do not answer their phones often, but when I finally got threw to make and appt, I was fine until I had to change plans. No one responded and they want to charge me for not showing when I tried calling to cancel/change. Sorry but not my fault you don't answer your phones or voicemail. read more

Decent place !! Nice people ! My pet looked comfortable when he walked out of the place and a job well done by the groomers!! will definitely recommend!!! would have given a 5 star but not sure why my dog kept on scratching after he came back from the place, we didn't see anything on him though read more

We've been searching for a place like this. Took our 1-year-old golden retriever here recently, and they did such a careful/gentle & beautiful job with him! He was so clean and happy afterwards, unlike other places that shook him up. We're glad to have found this gem! read more

Just picked my dog up from Pedigree and omg he looks gorgeous!!! They have always done such a wonderful job on my dogs!

It is the best pet spa we have ever been to. We had McCoy for 13 years, so there's that. None of his Petsmart destinations can measure. Now we have Mona and we've been to three spas and this one is hands down the best. A month ago The staff called because of Covid closures to reschedule. Then they called the night before in case you forgot or want to cancel. In addition, they have curbside pickup and dropoff. They not onlyy care about your pet they care about you too. They cut her hair and nails, they bathe and anal excreted her and brushed her teeth all for one price. Better than box store (Petsmart and Petco) and other neighborhood pet groomers. This independent owned and operated groomer is what Mona needed. she deserves some quiet time. We book early. It's truly a popular place. We love read more

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Steer clear! Never told me of curbside but had no problem taking a deposit.. when we arrived kids were inside sitting on the floor.,. Was told 3 hours for both dogs...called at 3 1/2 and was told they were busy and I have two dogs and they didn't know when they would be ready.. Finally 5 hours later they were done.. Our fur baby with anxiety was leashed and brought out right Away but our friendly he loves everyone baby was still inside...took another 15 minutes off standing outside for them to show with him and he was clearly upset which is not his nature...I will never bring our babies back there and I forgot to mention how close they were shaved in some areas which they are quite uncomfortable..if I were allowed to give zero stars I would have read more

I had told them that my puppy is rumbustious and if they can handle a high energy dog. I was told it would be ok and they are very capable of handling high energy dog. I needed my puppy's nails to be trimmed. They charged me extra because I was told that my dog feisty and they needed two people to do the job. read more

I absolutely adore Pedigree Pet Spa. They always treat my pupper like their own. Their prices are reasonable and their quality is great. My Cookie always gets a great haircut here. The best part is that they don't cage dogs before/after grooming as long as they are playing well with others. I would highly recommend! read more

Pedigree Pet Spa Llc - Pet Groomers Near Me - Metuchen, New Jersey

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We always have excellent results when we come here. My dog is impossible yet the staff gets the job done every time.

I travel all the way from Brooklyn to have Krishana groom my cat who is a Maine Coon Breed. This guy is pretty large and very fluffy. No one grooms my Fluffy like Krishana. She is a true perfectionist and artist with her work. She knows how to handle with care and always does an amazing job. I highly recommend. read more

Krishana is one of the best groomers in the biz! She is attentive, detailed and knows how to deal with any dog. I will keep coming here for my dogs grooming services. It's a must for your doggies needs, true dog whisperer. read more

my dog went in healthy and came out dead! i do not recommend this business. he was healthy and running after squirrels in the morning and we took him in for a hair cut and he never came back. what happened they gave no explanation other than it was a seizure. did not have any history of seizures. the dog passed away and they did not call us right away. we could have taken him to the vet. never got a call. we had to call them. this place should be shut down. do not take your dogs here. they claim they don't have cameras inside. if they actually do, they refused to give us footage. why do they not have cameras inside? read more

I was referred to Erica 7 years ago and I couldn't be any happier with the service. I moved over a year ago and started using my local groomers. I was content but it was not the same. So after a year, I decided to go back to Erica. It's an hour drive away, but it's worth the travel! read more

Pedigree Pet Spa Llc - My Shihtzu Butcher is now 7 years old and I've been coming here since his first haircut. - Pet Groomers Near Me - Metuchen, New Jersey

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This is the only place in the central jersey area that we trust with our golden retriever. Even though we moved south, we still drive up here to get him groomed. We know he is safe and gets the attention he needs here. He always looks and feels great afterwards, and he looks happy and is healthy, which wasn't the case at other groomers we had tried in the past. read more

Erica and her team are fantastic. We just moved back to the area and needed a place that we could trust to take care of our doggies. They did not disappoint. read more

Took my 16 year old Maltese - Maxie - this morning for a grooming. No one else would take her because she's so fragile. Everyone at Pedigree Pet Spa was caring - gentle and accommodating - taking her first thing In the morning so she wouldn't be scared or stressed with other dogs and be given their full attention. Thanks - she looks and feels amazing. So happy we came in and we already made her next appointment ! read more

Simply the Best! Professional, courteous, & kind! I take our goldendoddles every other week for baths and cuts.

Erica and staff are simply the best. Been going to her for 13 years. Even when I moved over 30 miles away, still make the trek monthly to groom the kids. read more

The work they do is great the customer loyalty Sucks, we miss a few appointments ,so they wouldnt take my dog after years of coming to this place. I will not longer be coming here , they wanted to charge us for the missing appoitment, the lady I spoke to got really mad and hang up on me when I ask her why would I pay you for a work you didn't do..very unprofessional I hope that was not the owner. read more

I had the worst experience here with my puppy, it was his first grooming/haircut ever. His appointment was for 12, no updates were given throughout the day and they kept him there until 4:45 PM with no food, no water, no bathroom breaks and in a cage the entire time. The inside of his ears are red because they treated him so roughly, the lady cutting his hair manhandled him so hard that she was almost choking him. The people working here were so rude when we were just trying to make sure our puppy was safe and well taken care of, especially since he is so young. They also did not take card for an almost $75 grooming. I will never be taking my puppy here again and no one else should either. My puppy is very excited and happy, he was traumatized when he got home and wouldn't interact with any of us. This place is not worth the trouble of leaving your poor dog there for hours on end with no proper care, especially since they claim they are a spa. The person who admitted my dog was a young girl, extremely unprofessional service. I brought my dog here in the first place because one of my friends recommended it, and instead of taking responsibility for poor treatment and rough handling and apologizing, I'm sure the owner will be responding to me in the same nasty way she has responded to all the other bad reviews---which I'm not surprised are there for a reason. Do not take your dog here, the few good reviews are not enough to justify the best possible care for your dog. Maybe this is what I get for putting my puppy in the hands of a Trump supporter. read more

We continue to take both of our dogs here for their regular grooming (poodle and Tibetan terrier). Every time they do a great job, and our boys are wondering around with new friends waiting for their humans when we show up. I'm very glad we found this place and got to stop our search for a good groomer. read more

I took my one year old puppy in a week ago to get groomed. I cannot put in words how traumatizing the experience was, for me and him. Full disclosure: my shih tzu has always had long hair that I brush out every day, but due to a busy schedule I could'nt keep up with it and he got matted. Also, for the first time in his life he had a rash on his snout that he was already seeing a vet for. I took my puppy in and informed the lady at the groomers about both the issues and she said she would take care of it. I called her two hours into the grooming session to make sure he was doing okay and she said he was great. When I went to pick him up, I paid and picked him up and he was very short but I was fine with that. I get home and an hour later I notice his TESTICLES WERE SWOLLEN AND RED DUE TO RAZORBURN. He had A GASH ON HIS CHIN AND ANOTHER ON HIS FOOT. HIS EARS WERE BLEEDING AND HAD GUNK IN THEM. HE COULD NOT SIT OR SLEEP OR WALK. my dog would not let me touch him and was in pain. I rush him to the vet the next day, get a report that says the razor burn was due to a hot blade and the groomer going too close and a the cut was from clippers and wasn't a scratch. He got antibiotics and a spray for inflammation and other mess to help relieve the pain. That was ABOUT $150 IN VET BILLS Here comes the good part, I take him back to groomer to show her what she had done, and she says, in my professional opinion, this isn't razor burn. The cut? In my professional opinion this is a scratch not a cut..your dog did it not me. The ears? Change the topic and starts yelling at me. Apparently the condition my dog came in was what she calls "neglected". And the razor burn is my fault because my dog was matted down there. I have been around a lot of dogs and I know what a neglected dog is, I've seen dogs twenty times more matted than mine..so for her to act like a two year old who doesn't want to take responsibility for anything just goes to prove that not only is she a bad groomer but also definitely not a person who gives a shit about your dog. My mom who was with me at the time started yelling because she couldn't stand to see the condition my dog was in and the groomer (the owner), her husband and her assistant said that they wanted us to leave and would call the cops on me if I didn't. The funniest part was, right when I was leaving, she tells me, please don't bring your dog here again. Honey, I pray that someone knocks some sense in your head and I also hope that you realize that you hurt a helpless little puppy. read more

Been taking my German short haired pup here for the past 2 years, they do an awesome job and I love how they let her wander around and play with the other pups instead of being locked in a cage while there! I wouldn't trust my dog with any other groomer! read more

Best groomers around. They call and confirm your appointment the day before. They now how each breed should be cut. They confirm with me what I want done each and every time I bring my Maltese in for groomng. They keep the Spa clean, and offer a wide variety of pet supplies, accessories, including all natural treats. Most importantly, my dog looks like a show dog each and every time. They take good care of my dog every time I highly recommend Pedigree Pet Spa. read more

Pedigree Pet Spa are the best groomers in Metuchen. 5 stars all day,every day. I have known Erica over 10 years. You will never find a person who loves dogs more. Her and her team are so gentle, skilled, patient, and do such a great job! read more