We have been taking our Aussiedoodle, Skye, to Caitlyn at Barkingham Palace for a couple of years now. We had to give her prescribed meds to help calm her down the first 3 or 4 times to get her through her appointments. Caitlyn has now earned Skye's trust, she needs no meds at all and she let's her bathe her and trim her with no muzzle. Thank you for always taking care of our fur baby. read more

Barkingham Palace Grooming - Skye - Pet Groomers Near Me - Brownsburg, Indiana

This place will never get my business again. This would've been our 4th time bringing our dog here and absolutely never again. Our first appointment on Dec. 20th, 2025 was scheduled for 9am. I dropped my dog off promptly at that time and waited in the parking lot for him to be done. It got to be 1pm (4+ hours from drop off) and I still hadn't received a call he was finished. I went inside to check on him and he was still in a cage, wet. They hadn't even started cutting his hair and told me it would be at least another hour. I was furious because I scheduled an appointment. The lady told me that their appointments aren't actually appointments and they are instead drop off windows and they are a drop-off based salon. No one explained that to me in booking, so naturally I was very upset knowing it would take them 5-6 hours to groom an 8lbs Maltese. Going forward, we were satisfied with the haircut and now that we knew it was a drop off window, we could plan better around that timeline. He had 2 more appointments after that, that went fine. Well, he had an "appointment" today for 8am and my husband dropped him off before work. He arrived at 8:18am. The groomer was extremely rude to him, refused to take our dog, and demanded that we reschedule. My husband explained to him that we have always been told this salon is a drop off service and that they don't take traditional appointments. He refused to work with him, suggest an alternative solution, and then canceled our appointment while my husband was there in front of him. This salon also claims very boldly that they take walk ins. So why was my husband then not treated as a walk in simply dropping off our dog? I could understand this more if it was a traditional appointment based salon, but it's interesting how when they take 6+ hours to groom the tiniest of dogs it's a "drop off service" but when they don't feel like taking you it's a strict appointment. My husband works near the salon, but we live 30 mins away so he now has to drive all the way back home and back out to his workplace, making him over an hour late. He described the man, named ANTHONY, as incredibly rude, unwilling to find a compromise, and dismissive. They obviously don't value us as customers. It seems we are being punished for their unstable business model that sometimes takes walk ins, sometimes doesn't. Sometimes takes appointments that you must adhere to strictly, sometimes doesn't. Sometimes takes dogs as a drop off service, sometimes doesn't. I also was able to drop him off between 8:10-8:20 for his other "appointments" and was never told that I had missed the window for drop off or given any sort of warning that the time of drop off needed to be exactly at 8am. They are incredibly inconsistent, have horrible customer service. We were willing to write off the 6+ hour wait time, but this situation screams that this place is extremely unreliable. I would highly recommend that you do not bring your dogs here, if you do I hope you stay home and nearby to pick him or her up at whatever time is most convenient for this place, because the average working person, they do not accommodate or work with your schedule whatsoever. read more

Small building located behind CVS. I feel they are fair with pricing for the value. I paid $95 plus tip to have my large Goldendoodle bathed and groomed, plus he loves the playtime and exercise he gets. When he gets picked up on the evening he is exhausted and naps all evening. The ladies listen to what you'd like in a style for your dog. read more

Not a fan of the service I received for my pup. her cut was not what I asked for, her nails were still long, her paw pads were not shaven down enough, and she still had a lot of shedding in the immediate days following. read more

I've had my lab groomed here multiple times & they've always done a great job. I've not had experience with their hair cutting services, but as far as the bathing, nail trim, ear cleaning & deshedding they've done wonderful with my dog. They use an old system of handwriting all their client's info so I wish they'd digitize to make it easier for them to find our information more readily but overall the staff is friendly, prompt & care for the animals. read more

I wasnt going to review but just not happy with this business. I specifically put a note when registering my dogs to not touch their tails and I also told them when checking in. I have Pomeranians and 1 of them has a very frizzy tail. When I got my dogs back they had both had the tails butchered - now all you see is their bare rear end. When I make every effort to prevent this and they just don't listen - I can't recommend this business. Why am I putting notes that don't get read and followed? I also walked in to someone other than the groomer working on my dogs tail (that I asked to be left alone) it's disappointing - I like to use veteran owned businesses, my mistake. read more

DO NOT TAKE YOUR DOG HERE!! This is my second time going to this place. The first time they did a really good job but my dog had patches. They said she had matted hair, but I didn't understand why they had to cut her to her bare skin. This last time, she has a cut on her stomach where they cut down to her skin. Now I have to hope it doesn't get infected by her licking on it. Also, one of the groomers was yelling at a dog getting groomed when I walked in. read more

I've been using them for almost 6 years to bathe and groom my bichon frise and was very pleased until recently. They decided that base of my dog's tail needed to be shaved and it looks ridiculous (her tail is supposed to be plumed). The next 2 times, I specifically asked for that not to be done and everything was okay. Today, I provided the specific instruction again, but when I picked her up it had been shaved again. Your business is only as good as the service you provide. read more

I've been taking my little dog to BarkingHam for about five years. She is comfortable there, and Michelle grooms just the way the dog and I, both like it. read more

I took my dog here recently and he came out looking so handsome (and he's not like most dogs, he's quite shaggy and odd looking so this is saying something!) this was probably one of if not the best haircut of his life. The only reason I considered docking a star, was because I think there was some confusion on when I should drop him off. He was scheduled for 1:30, they called at 9:30am that day and said they weren't busy so I could drop off anytime. I took him at 10am thinking he'd be done sooner - he wasn't done until 4 pm! That's a LONG day! HOWEVER, from what I could tell, they don't kennel the dogs, which I appreciate. It was a good day away from me and interacting with other pups, so I didn't mind so much that he was there all that time. I would recommend and plan on going back! read more

Barkingham Palace Grooming - After - Pet Groomers Near Me - Brownsburg, Indiana

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This place is AWFUL!!! I specifically told them NOT to shave my dog, and they did anyway. They cut her quick on two of her nails and cut her in several spots on her skin. I gave them a picture of how I wanted my dog to look and they still messed it up. I will NEVER bring my dog back here. It is unacceptable. My dog LOVES being outside during the winter and now she can't be outside very long because I'm afraid it is too cold for her. read more