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    Pet Supplies Plus Brownsburg

    4.7 (6 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

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    6 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    What a friendly place to shop for my fur-babies! Thank you for hiring such competent people.

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    3 years ago

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    Ask the Community - Pet Supplies Plus Brownsburg

    Barks and Bows Pet Spa

    Barks and Bows Pet Spa

    (8 reviews)

    Dog lovers that love making sure your pet looks good and well taken care of. Not near me but worth…read morethe drive.

    If you're considering bringing your dogs here, don't bother--unless you have a penchant for…read moredisappointment and a complete disregard for your pets' well-being. After multiple visits, not once have they managed to follow simple instructions for a haircut. On my most recent (and final) visit, I dropped my dogs off and, astonishingly, they were kept for over eight hours with no communication other than a midday text asking about the cut--again. When I tried to call, I discovered the business was apparently closed, despite my dogs still being held hostage. When I finally retrieved them, not only were they still not ready, but one was bleeding from a botched shave under her neck--cut so close to the skin it was borderline negligent. I was informed both dogs had five fleas each, which is impressive given their clean bill of health from the vet the day before. Apparently, my dogs received a flea bath--this was never communicated, of course. The owner's daughter excused the disaster by saying they'd "had a rough day." That's nothing compared to what my dogs endured. My female's head looked like it had lost a battle with a weed whacker, and her body was bald. As for the dye job I requested? The color on my male dog had faded before we even reached home. When I texted to complain, suddenly they decided the dogs "weren't good candidates for dye because of fleas." If that's the case, why proceed and why not let me know? Basic communication is clearly a foreign concept here. To call this business unprofessional would be a compliment. The customer service is abysmal, the communication nonexistent, and the grooming skills laughable. If you care at all about your pets, steer clear. I wouldn't recommend this place to the walking dead. The staff here clearly dislike their jobs and, from what I witnessed, shouldn't be allowed near any animal, let alone entrusted with people's money. This is a masterclass in how not to run a business.

    Katie's Dog Grooming Service - Jacks first summer cut!

    Katie's Dog Grooming Service

    (20 reviews)

    Amazing place!! Staff are caring and take the time to understand dog's needs. They did a great job…read morewith both my difficult dogs.

    I wish I could give 2 different star ratings for the employees and the owner…read more My pup has been a customer there for over a year now. The groomer (well the one we had) was pleasant and professional. My dog always came home looking very nice. I am a busy mom of 7, a wife and a nurse. I missed an appointment we had as I forgot one of my children had a school concert to attend on a Saturday. I called the Katies once I realized I had missed the appointment to apologize and reschedule. The receptionist asked me to hold on. Then a lady got on the phone and immediately said, "This is Katie, are you not able to bring in your dog?" I stated I was not able to and explained why and apologized for not being able to. She than said are you aware of the cancellation fee? I stated I was not and had not been told about that. Very rudely she said the fee is the price of the cut. I was a little floored about this, but said okay, and asked if it is charged with the next cut. She continued to be very rude as if this was something I did all the time and told me that I would need to prepay for all the appointments moving forward. She didn't give a courtesy, she didn't say yes, you will need to pay a double charge next time, she was very rude. I told her thank you and hung up. She will NOT get another $$ of my hard earned money again. Zero customer service and she sounded like a mad hatter the way she was talking. I hope she doesn't treat all customers and employees like that.

    Pet Supplies Plus Brownsburg - petstore - Updated May 2026

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