My 12 year old cat has arthritis and cannot fully groom herself. Over the last two years she had…read moreacquired knots and tangles in her long fur we could not longer remove with a brush. The groomer was very patient and gentle with our girl and was done in less than 30 minutes. I am so pleased with their work and their handling our fur baby! A solid 5 stars for this!

So glad we found them! They have been so friendly to us and have cared for our dog so well…read more Definitely give them a try, you will not be disappointed.

Owner responded to yelp review but couldn't answer a phone call or text message! also claimed to be…read moregrooming my dog for years and it had been 3 months... doesn't know her clients and said she didnt charge us for the visit when we offered to pay and she pretty much shoved us out of the store. "HAVE A BLESSED DAY" yelling through the doggie window. was very sarcastic and rude. we told her that if she had an emergency with her staff she should let the customers know it would be taking longer! Blamed us and said we need to let them know if we don't want our dogs to be there for 7 hours..... 8:30-2:30 and told us it was going to be another hour and a half.... this was the most ridiculous interaction with a owner I've ever come across. Just glad I got my dog back and didn't even get a hair cut...

Dog lovers that love making sure your pet looks good and well taken care of. Not near me but worth…read morethe drive.

This place will never get my business again. This would've been our 4th time bringing our dog here…read moreand absolutely never again. Our first appointment on Dec. 20th, 2025 was scheduled for 9am. I dropped my dog off promptly at that time and waited in the parking lot for him to be done. It got to be 1pm (4+ hours from drop off) and I still hadn't received a call he was finished. I went inside to check on him and he was still in a cage, wet. They hadn't even started cutting his hair and told me it would be at least another hour. I was furious because I scheduled an appointment. The lady told me that their appointments aren't actually appointments and they are instead drop off windows and they are a drop-off based salon. No one explained that to me in booking, so naturally I was very upset knowing it would take them 5-6 hours to groom an 8lbs Maltese. Going forward, we were satisfied with the haircut and now that we knew it was a drop off window, we could plan better around that timeline. He had 2 more appointments after that, that went fine. Well, he had an "appointment" today for 8am and my husband dropped him off before work. He arrived at 8:18am. The groomer was extremely rude to him, refused to take our dog, and demanded that we reschedule. My husband explained to him that we have always been told this salon is a drop off service and that they don't take traditional appointments. He refused to work with him, suggest an alternative solution, and then canceled our appointment while my husband was there in front of him. This salon also claims very boldly that they take walk ins. So why was my husband then not treated as a walk in simply dropping off our dog? I could understand this more if it was a traditional appointment based salon, but it's interesting how when they take 6+ hours to groom the tiniest of dogs it's a "drop off service" but when they don't feel like taking you it's a strict appointment. My husband works near the salon, but we live 30 mins away so he now has to drive all the way back home and back out to his workplace, making him over an hour late. He described the man, named ANTHONY, as incredibly rude, unwilling to find a compromise, and dismissive. They obviously don't value us as customers. It seems we are being punished for their unstable business model that sometimes takes walk ins, sometimes doesn't. Sometimes takes appointments that you must adhere to strictly, sometimes doesn't. Sometimes takes dogs as a drop off service, sometimes doesn't. I also was able to drop him off between 8:10-8:20 for his other "appointments" and was never told that I had missed the window for drop off or given any sort of warning that the time of drop off needed to be exactly at 8am. They are incredibly inconsistent, have horrible customer service. We were willing to write off the 6+ hour wait time, but this situation screams that this place is extremely unreliable. I would highly recommend that you do not bring your dogs here, if you do I hope you stay home and nearby to pick him or her up at whatever time is most convenient for this place, because the average working person, they do not accommodate or work with your schedule whatsoever.

We have been taking our Aussiedoodle, Skye, to Caitlyn at Barkingham Palace for a couple of years…read morenow. We had to give her prescribed meds to help calm her down the first 3 or 4 times to get her through her appointments. Caitlyn has now earned Skye's trust, she needs no meds at all and she let's her bathe her and trim her with no muzzle. Thank you for always taking care of our fur baby.

Another amazing groom for Furrtastic! They can really listen when I explain the look I'm hoping…read morefor, and I haven't had to do at-home touch-ups like I've had to do in the past. This is the kind of small business I like to support!

Great job on a golden retriever who desperately needed the groom. Got in and out timely. Very…read morereasonable rate. Good communication.

Amazing place!! Staff are caring and take the time to understand dog's needs. They did a great job…read morewith both my difficult dogs.

I wish I could give 2 different star ratings for the employees and the owner…read more My pup has been a customer there for over a year now. The groomer (well the one we had) was pleasant and professional. My dog always came home looking very nice. I am a busy mom of 7, a wife and a nurse. I missed an appointment we had as I forgot one of my children had a school concert to attend on a Saturday. I called the Katies once I realized I had missed the appointment to apologize and reschedule. The receptionist asked me to hold on. Then a lady got on the phone and immediately said, "This is Katie, are you not able to bring in your dog?" I stated I was not able to and explained why and apologized for not being able to. She than said are you aware of the cancellation fee? I stated I was not and had not been told about that. Very rudely she said the fee is the price of the cut. I was a little floored about this, but said okay, and asked if it is charged with the next cut. She continued to be very rude as if this was something I did all the time and told me that I would need to prepay for all the appointments moving forward. She didn't give a courtesy, she didn't say yes, you will need to pay a double charge next time, she was very rude. I told her thank you and hung up. She will NOT get another $$ of my hard earned money again. Zero customer service and she sounded like a mad hatter the way she was talking. I hope she doesn't treat all customers and employees like that.

Ariane is amazing! My pups jump out of the car and run up to the door when we arrive. They love…read moregoing here! I've tried other places and I wouldn't go anywhere else again.

We love this groomer! They are seriously the best in all Indy. When they are taking on new clients…read moredefinitely reach out!

This is my second time with this company, and I am very pleased. The groomer does an excellent job…read morespecially for my dog she's 8mo and very wiggly and doesn't sit still I have taken her to PetSmart and never been able to get her groomed because she wouldn't sit still but this young lady has grown my dog twice and did an awesome job thank you so much.

Been using for several years. Quite please. Staysha does a good job on my Morkie Grace.read more

Was travelling to Indianapolis to visit some college friends and my dog was not allowed to stay…read morewith me at my hotel. Friendly staff, great service, and amazing prices! The indoor/outdoor runs cost (a lot) extra at some of the nearby kennels, but it is included here for free. I did pay extra for the pets and walks, which was well worth it.

I am so happy that I decided to board my two dogs at B & S Kennels! I have two large dogs, one who…read moreis very friendly and one who is aggressive and has bad anxiety. I was nervous dropping them off because we've had some issues boarding them other places in the past. When I picked them up after their 10 day stay, they both looked so happy and healthy! My biggest concern was my German shepherd, who has ALWAYS refused to eat and had worsened anxiety after staying at other kennels. It was amazing to see that the people working at B & S were able to interact with him and not have any aggression issues. He walked right out and didn't bark at anyone or any other dogs. We will bring our pups here for any future boarding needs!

Terrie has been our dog sitter for 3 years for our two large hound dogs. She has been dependable,…read moreavailable at the last-minute, and extremely reliable. One of our dogs has food-bowl and stranger aggression, so finding a dog sitter willing to work with him was very tough. Terrie even participates in training to help this difficult dog! She will be there in rain, snow, or negative temperatures. My dogs love her, and we do too!!! Terrie is the best!!!

From the owner: Personalized, appointment-only, full-service grooming…read more I apologize for the inconvenience but I no longer groom large-breed dogs.

You Absolutely did NOT tell me any such thing ( a price didn't cross your lips ) There wouldn't…read morehad been Any reason for me to Post my Ad about you if you did. You told me that you would give me a Price when I dropped her off to you. Why would Anyone drive the distance and Use their gas Not Knowing what it was going to Cost them I even told you how long it had been since her last Groom because the place I had been taking her to had done some things to my dog that brought a Great Concern to me. I'm on a fixed income and the PRICE Is Always The FIRST thing That I Ask. Your Not only a Con Artist your A VERY DISHONEST HUMAN BEING !!! HAPPY GROOMING BEX

Still waiting to get my dog scheduled. They seem to have a lot of business…read more I pray they have time for my dog. They do great work.