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Bed Bath & Biscuits

4.5 (4 reviews)
Closed • 12:00 pm - 12:30 PM, 6:00 PM - 6:30 PM

Services - Bed Bath & Biscuits

Pet boarding

Private dog training

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12 years ago

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8 years ago

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9 years ago

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10 years ago

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Pet Agree Fun Lodge & Salon - This is how they handed him back to me saying this was a "haircut". You can see the pink of his skin because they shaved him down so short.

Pet Agree Fun Lodge & Salon

(9 reviews)

THEY SHAVED MY POMERANIAN TO THE SKIN AND IT WON'T GROW BACK!!…read more I had previously taken my Pomeranian to the Brownsburg location for grooming and never had any issues. They meticulously kept notes on the length of all haircuts. I had to book a grooming session at their Danville location because Brownsburg was booked. They pulled up all of his grooming notes from previous haircuts at Brownsburg and we had agreed that there was no matting and to do a trim that wouldn't be shorter than a few inches. After 4 hours, I received a call from the groomers in Danville saying they were still working on him. They mentioned that there was a little bit of matting on his belly so they'd have to cut that area a little shorter. Other than that, they said his haircut was coming along good. Upon arrival, the groomers brought out my dog that had been COMPLETELY SHAVED DOWN TO THE SKIN across his ENTIRE body. They handed him over smiling saying how good he looked. I was in such shock and did everything not to cry. They offered to bring out the groomer, but I was already running late to catch my flight so I declined. I later sent them a message expressing my disgust with their service. Never received any response from them and have yet to hear back from them. ANYONE who is a basic groomer knows that there are certain breeds whose hair you NEVER shave. This includes Pomeranians. In the past, his hair has gotten pretty matted after swimming in the pool all summer. I've ALWAYS had groomers call me explaining why they wanted to shave down his hair and ALWAYS had to sign an agreement giving them consent to do so. Even at his worst matting phase, they NEVER EVER thought it was ok to shave his hair down straight to the skin. This haircut was back in July. It has now been 5 months and there are major patches on my dog where the hair has not grown back at all. His entire coat is permanently damaged and will never grow back the same. We have tried coconut oil, medication, cbd, etc. Nothing seems to grow it back. To top it off, when he was shaved down to his skin, it was in the middle of July so he suffered from very bad sunburns as his skin was fully exposed for months. Friends and family have recommended I take legal action since his coat has been destroyed and they have refused to respond or make any effort to correct their poor decisions. I wanted to wait a few months to give them the benefit of the doubt that maybe the shaving wouldn't be so damaging. But seeing that his coat is so damaged and still not growing back in massive chunks, I felt it was time to share how terrible of a job they did.

Theresa I take my Yorkie Zoey to Clayton and he does a wonderful job on her,have been taking her…read moreback several times.

Bed Bath & Biscuits - groomer - Updated May 2026

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