Last minute booking. RTK had an opening (which was lucky for me); they are usually booked solid…read more Kennels were immaculately clean and sanitary. Outside time with other dogs was a real treat for Juneau (pics posted daily on Facebook). Best kept secret in Waynesville.

0/5 stars. Witnessed dogs in grooming center in dangerous circumstances along with 3 staff members…read morenegatively discussing military customers openly at counter. The manager & 'groomer' made meaningless excuses when I brought up dogs being put at risk. Gross/negative vibes. I RARELY leave reviews but my stomach was so sick from the experience I hope to prevent other dogs from being left in an abuse/ neglect situation.

This was our second grooming at the Lake St Louis location with Kathie and just like the first…read moretime, we were very pleased with the services provided. Our dog's coat was very overgrown and long overdue for a good grooming. Kathie was able to fulfill our request for a short "puppy cut" and our dog's coat was shiny and extremely soft!!! We've been to other places in the past and left with subpar results that have cost the same or slightly more and taken 3-6 hours. Kathie had our dog completed in about 2 hours. Also, picked up a few of their home-made treats while we were there.

My old girl who is a rescue, scared of the bath, did an AMAZING job at this location! Yes, I did…read moreuse the self wash station BUT the entire experience was amazing for the both of us. I first walked in, greeted by the staff, and was asked if I needed help. Of course I did because first time being there. Kelsey at the Lake St Louis location, she was PERFECT to my Stella and I. I explained what happened to Stella's previous groom, which was cut very short because Stella is a scared, sassy girl who likes to scare people with teef. Kelsey showed me all the tools at the self wash station. She also explained how to use the wash, what shampoos they have for the customer to use. AND since I was having so much trouble getting Stella into the tub, Kelsey asked me if Stella was treat motivated, which the treat helped me get her in the tub!! It was such a magical experience to see that my dog calmed down once she knew I was the one bathing her with tons of treats that Treats Unleashed provide for your pet to feel calm as possible. A WONDERFUL place to practice positive reinforcement with your animals, for bathing especially. I signed up for their reward program ASAP by Kelsey, got a welcome goodie bag with poop bags and nice training treats in a bag! Heck with people's previous reviews. THIS location at LSL has a returning customer right here!! Rock on!

Bought some treats and a toy for my grand dog's birthday! She loves the new toy and absolutely…read moreloves the treats! Great place!

Large selection of treats, apparel, toys, accessories and much more! Our pup loved all of the…read morecookies we got for him. They are thinner than most of the dog treats we've bought from other stores but they break apart easily which is exactly what we wanted.

This is such a fun store if you are like me and love to spoil your pooch! I stop in a grab treats…read moreoften, my dog loooooves them! I also recommend getting custom treats and cakes made by the workers here! They are so talented and hit the nail on the head every time. I ordered a birthday cake for my dog this past year and was blown away by the amount of love they put into it!

Favorite place for fun and safe treats for your beloved fur babies and I always feel welcomed & the…read morecustomer service is always spot on! Thank you !

I took my Golden in to be groomed. When I went to pick him up he had been scalped on his neck. So…read moremuch so that he had to have surgery and received 18 stitches at a cost of over $400. When I brought this up to the groomer she told me they were not responsible and that I had signed a release. I have yet to see the release and I guess I will be forced to take them to court. I actually thought I was being nice offering to accept half the cost from them - never happened. So now I guess we'll see what a judge decides. I would not recommend them under any circumstances.

I LOVE this pet shop! They are great on working with you on scheduling and my little "nervous…read morepooper" is treated with kindness and patient. NEVER had an issue with making or keeping appointments. I'm not sure what happened with the other guy(Les B), but I have never had this issue with them.

No one answered when I called. So I drove over there to make an appointment, she was very nice and…read moremade the appointment for the next day for my pet. I was like wow that was fast since all the other groomers in the area were booked a week out. Later that day she called and canceled the appointment with out a reason and said she would have to get back to me when she could reschedule. As the owner of a the small businesses you would think she would know when she had a time slot and would for sure give a reason they needed to cancel a appointment made with a client.

The associates greeted me with smiles and one pleasant woman asked if she could help me find…read moreanything. I needed a breathe and teeth-cleaning product which she directed me to, with excellent placement directions. At check out, I spoke with an associate about kinds of dog food and current prices. She suggested a brand with good quality which was more affordable. She even told me where I could read more about it. Great people; great store.

Great place to shop for fido, everything you need at affordable prices, and great sales personnel.read more

Took my 85lb lab to get a bath - self service station, and the staff were super nice, the room was…read morespacious and made bathing her so easy!

Loved being able to bath my own dogs …read more There was a young man and I assume a new hire girl that were so kind. The other young girl that seemed to training the new girl was blatantly, rude and irritated when I asked if I could get a refill on a different product that was completely out in the bathing room. Made a big obvious sigh w a very annoying look and said yeah I'll get it but I'm not putting these in the rooms anymore. It was a spray that you use at the end for your pups to smell extra good. The room had run out of shampoo when we had gotten in. Once we realized it wasn't dispensing a young man quickly and kindly fixed the situation. I do wish they gave a bit more instruction or tips of how to best use time and equipment at least for us newbies. All in all I think it's great minus the sour puss

Really love Kelsi! She's very friendly and helpful! She brought stuff for all the little trick or…read moretreaters!

Customer service and the manager is rude. When you do get help she will come out and monitor what…read moreyou can/cannot do. Low trust in employees and rude towards customers. Also, many of the fish are sick and have been for a long time.

Awesome place They went out of their way to make sure my dog was taken care of. Super friendly…read morestaff and they give military discount.