Great grooming service!! Been going here for the past 11 years & always satisfied with how my Shih…read moreTzu looks!! Very friendly staff, very reasonable prices on their grooming services & very helpful when I've asked them questions about how to care for my Shih Tzus coat plus when I've asked them about the products that they use they've told me as well as shown me what they use. Since I've got an account with a company who sells pet supplies where I can also buy the products that they use, it has been very helpful to me to be sure that I get the exact product to use on my girl which really helps out a lot between groomings. I give them 5 stars for everything & I wouldn't go anywhere else!!

Search no more. This place is the place to bring your pets for all grooming services. I just moved…read morehere from California and my 2 chihuahuas (Shadow & Valentina) had a groomer in California that we had been faithful to for years. After much research and many reviews later. We landed with Pawfection Pet Salon. The business is very welcoming. I love that it's open, you can see the employees and the pets. Right off the bat I felt a trust with the business that they were not hiding behind a wall. Everyone was so nice. I explained that we we're new in town and that we were nervous about leaving our dogs with a new groomer, but they walked us through the process and were again very open. Ive been here twice now and will continue to come back. They keep me informed, they call with any questions, and honestly i love the communication, it shows they care. Thank you so much for making this big move easier on us.

Pawfection Pet Spa did a fabulous job with my puppy on his very first haircut! Not only does he…read morelook great but they gave me valuable feedback for him for future grooms!

I swung by to inquire about using their self wash station for my dogs. I wanted to check out their…read moresetup first. I must say I was pretty unimpressed. From what I could see by peering through the door to their washing area they only had one station. I may be wrong though cause it was pretty dark and dungeony looking in there. Not much to inspire confidence in a safe area to wash the mutts. The lady at the front of the store was nice, but the prices to use the station harshed my mellow. Overall the store looked like it was either run down, being redone, or just neglected. Take your pick. Nothing some reorganization, new tile and paint wouldn't be able to easily rectify if somebody cared to make the investment.

To quote the great Gordon Ramsey, "SHUT IT DOWN". This is…read moreby far the *worst* pets way to exist, and considering there are several crap pets way in the area, that should let you know how shitty it is. I have had to shop here on occasion and always left unsatisfied and more times than not, left with nothing. This store sucks, do not waste your time or money. Go somewhere else. Before I talk about how terrible this pets way is, let me first speak that I had to visit 4 petsway in ONE DAY to find a product. And I couldn't even purchase when I found it Bc the "system went down" and the staff said "there are other pets stores open". That being said, I shop at many of the pets way due to convenience. But at this point I am only wasting my time. The stores are run by teenage idiots. They are not trained in pet care, pet nutrition or even BASIC CUSTOMER SERVICE. If you are 17 and have a ride you can probably work here. Some of the issues I have had eoth pets way employees include but are not limited to 1. Not having any clue about pet care products. Basic pet care and brands they should know, working in this feild. I HATE when I ask about a certain product and the staff has never heard of it and then I find it on the shelves. 2. Staff tries to push you out the door when they are close to closing. 3. Staff is way rude about petting. Especially at Glenstone location . I stopped using the bathing station Becasue the employees felt it was their job to come pet my dogs in the tub. I say dogs Becasue I will come and bathe 8 of my 24 dogs. I'm sure you can look me up and see how much I have spent at pets ways, which I certainly regret having bad to do the past year or so. The staff are uneducated and should not be giving advice to anyone Becasue they don't know anything. They are not trained properly. They often don't have a competent person on staff as active manager. The staff is a joke. They don't even have basic training for customer service. They have no clue how to talk and treat customers. Please just Stock the shelves - my god , even before the pandemic several of the stores just have nothing stocked. Maybe it's the staff. I don't know. I've had to ask when a certain food might be available. And staff can't tell me. They can't even give any info other than "when it shows up on the truck". I have worked in pet retail before and I know that you order foods that show on certain truck deliveries and a certain delivery time can be exspected. The staff could not give me even a rough time frame when food would be in. A week? A month? They didn't know, didn't look, didn't ask, and didn't have any intentions of giving a shit. Shelves are particularly empty at this location and Nixa. Not only in quantity but in variety. Having one flavor bag of food- in a giant store like the sunshine store is insane. So The reason for the review is I can't believe that this was sold. The primal frozen raw. I've been buying this for years. These bags were so feeezer burnt that they came out in one solid chunk. The product obviously has no quality control at the store. The nuggets were dried out, to the point where they were like rubber. I am assuming the product had thawed and been frozen multiple times. When I worked retail we would agitate the bags to prevent the nuggests from possibly freezing together after deleivery. This is something I would suggest. Or practically anything to ensure the products you are selling full price are up to quality. Spending $40 for 6lbs of food and getting it as this quality is a joke. This store is huge and has literally no selection. It's sloppy inside and looks unfinished. You guys did a remodel, how long ago?? It still looks like a construction site. My friend lives near this location and I have given it far too many tries. Just shut this shit hole down. It's embarrassing. The fact that this level of disregard has been allowed at this location is a slap in the face to all pet owners. I will never shop at this location again.

Springfield Sidekick Dog Training is a good place to take your dog, for either daycare or boarding…read more We've had several dogs and have been taking them there for years, with no problem. They take personal pride in your pup.

Izzy loves her time at Springfield Sidekick Dog Training. She has special needs and they understand…read morethat. Trainers work to help each student. They take great care of her daycare and boarding needs as well. We highly recommend this group for training and boarding.

I absolutely love shopping at Hugo & Roy's! They have everything you could need for your pets, from…read morea huge selection of nutritious dog and cat foods, including gently cooked, raw, freeze-dried, kibble, canned, and more. They also carry an incredible variety of treats, toys, CBD products, and supplements, so it's easy to find exactly what your pet needs. One of my favorite features is their self-service dog wash, which makes bath time so convenient. They even have fun gifts and unique items for humans, making it a great place to browse even if you're just stopping in. The staff is always kind, welcoming, and incredibly knowledgeable. They're happy to answer questions and genuinely care about helping you choose the best products for your pets. The store has such a friendly atmosphere, and every visit is a great experience. I highly recommend Hugo & Roy's to any pet owner looking for quality products and exceptional customer service!

We love Dr. Zacharias. She always takes great care of our pets who we love like family. She always…read moremakes sure we understand everything she says and checks in on us as needed without delay. So thankful for her!

I moved here from out of state and brought my 3 rabbits. It took a bit, but I found Dr. Zacharias…read morewith Galloway Village Veterinary. She is wonderful REALLY knows rabbits. She and techs ask the right questions, provide thorough and knowledgeable answers. I was worried about moving with my rabbits as I had been taking them to an exotic specialty vet clinic. Dr Zacharias has alleviated my fears!

My pup, Ellie, and I have been very happy with our experiences at Camp Bow Wow. The facility is…read moreclean and well maintained, and the staff couldn't be nicer. Everyone we have dealt with has been positive and friendly, and it's obvious they all LOVE dogs. I feel confident and comfortable leaving Ellie in their care, and appreciate the ability to check in via video camera anytime I want. I have done this numerous times and the dogs are always supervised, any messes are quickly cleaned up, and the staff always treat the dogs with kindness. Thank you, Camp Bow Wow, for providing a safe and enjoyable place for Ellie when needed!

We have a mini Golden Doodle and have used their facility multiple times. The facility appears very…read moreclean and they clean up any messes quite readily as witnessed on their video cameras. The staff appear to be friendly with all the campers (dogs)as well. We've used their grooming service once and was pleased with the results.

Rae treated our dogs like her own. Our dogs love her. She is very conscientious and dependable. We…read morehighly recommend her.