My two go every Monday and you would think they have a calendar. They get so excited the poor…read moreladies can not even hear me when I call to let them know we are there. I check them out on camera a couple of times a day and they allow me to be a helicopter pup parent and check on them. Never an issue and always helpful. One day I hope they get an inside area for bad weather. But if it is a stormy day, they are always nice and let us cancel. Pups love it and I love what they love.

I have been taking my Doberman here since she was 12 weeks old, she is now 2…read more Every week she goes to the "Spa" and plays all day! She has also been there for training and boarding. She loves the staff and everyone is so kind! It's the only place I trust with this big baby "Velcro dog"!

Great place to take my dog for daycare and boarding. They are clean and we'll organized. My dog…read moreruns to the staff , wags her tail and is showing she is happy comfortable at Almost Kennels .

IF you can be absolutely positive within 5 minutes of time to drop off and to pick up AND if you…read moredon't mind paying an extra day on both ends of your reservation to accommodate the very short times that the place is open on Saturday and Sundays. They feed your pups remarkably late in the morning so often when we pick them up at 10ish they have not been fed. The owner is over the top crazed about drop offs or pick ups that are not at the scheduled time and cannot tolerate change, so if you live miles away and you can't exactly figure out your time to site you will be chastised and told to not do that. I WILL NOT BE GOING THERE ANYMORE. It cost too much money to board the pups there and deal with terrible customer service, paying for additional days because of limited pick-up times is too much for me. The dogs might like it, but I don't.

I don't know why my review didn't post…read more.. Anyway, I am so beyond happy with the services I had done for my elder pom, Bear! Haley (who will now be his permanent groomer), took such good care of him and made him so handsome! She chalked his fur and gave him a bow at my request, and went above and beyond my expectations. The salon is well kept and tidy, and the staff is so personable and treats their clients well. I will definitely be recommending this location to all of my pet owning friends!

For years the Chesterfield PetSmart fish aquariums were poorly kept and fish were sickly. I bought…read moreonly food and filters... Then in June 2025, PetSmart removed and replaced all the tanks with a modern tank and filteration system. The fish selection was good. Fish were healthy. I returned to the Chesterfield store September 2025 and the new tanks are full of algae, fish are upside down, lights were off, fully neglected. Workers standing around or bouncing dog toys. Management wasted thousands on dollars here.

Today was my first experience here and we will definitely be back!! I have a little chihuahua who…read moreis not a fan of the groomer and in the past has come home traumatized. I loved that they offer a self service station so my pup wasn't quite so nervous. I can't say enough nice things about the employees! They were all so kind and knowledgable! My pup is not the friendliest with strangers but Kayla was so patient with him. She was able to put him at ease and clip his nails with minimal grouchiness from my pup. Thank you so much for the positive experience today!!

I have been bringing my chihuahua & chihuahua mix here for a few years now on and off (moved to St…read more Charles from O'Fallon). After trying a few others closer, we will definitely go back to Paws & Relax! The staff is so nice, never have any issues with grooming and I get to see them (and other pups) through the glass while being groomed.

Lacey is a 10 year old, shy Cavachon breeder dog rescue that loves her visits for grooming. She is…read moregroomed so well and seems to relax a little when she sees the familiar door and staff.

The staff are always friendly and they do a great job without charging a lot. Will certainly returnread more

It's been little while since we've been there. And that's only because I don't have transportation…read moreright now but I used to bring my 2 babies. One was a hound dog the other is a border collie. Both got excellent care. Border collies can be a little more grooming that other dogs and mine can out perfectly.

My dog Max is extremely sensitive when it comes to grooming. He has separation anxiety and is…read moreespecially afraid of the blow drying and crating. This is the only place where I feel good about leaving him. Friendly and caring, you simply cannot get a better groom in the region. Max actually goes right into the crate when I bring him; I think because it is a small place and he can always see the other dogs and the grooming station. If I moved, I would drive back just to bring Max to The Grooming House.

Took our flat coated retriever for a grooming. What a fantastic job Nikki did !! The girls at the…read moresalon was very friendly, and really care about animals. My dog was scared and Nikki told me how she would stop hug and pet my dog to make her feel at ease!! Our Daisy looks beautiful!! I highly recommend!!

Our senior husky has always been given baths by us but recently with her age, has not been going…read moreupstairs (where the bathtub is) so this was her first time at a groomer. They were friendly upon bringing her in and promptly checked us in. 2 and half hours after her appointment they called to let us know she was ready! She smells amazing and is so soft! Worth the price for sure!

We had an appointment to take our Golden-doodle in for grooming today which was a Friday at 1PM…read more The person checking her in seemed to be perturbed and short that we were there later on a Friday with a big dog. They seemed overworked and just not happy to see us or a big Golden-doodle. They then said that my dog's ears would have to be shaved due to mats after about two seconds of feeling them. Don't get me wrong, there were some mats but not excessive to the point of shaving. Our pup has thick beautiful hair and there was no thorough inspection done. She literally felt them for 5 seconds and said we have to shave them. #lazy We are extremely busy and don't always do a good job of brushing daily, but we do try. My wife left her there anyway but then we decided no we are not shaving her ears. So we went back to pick her up. The associate then treated my wife rudely asking well what are you going to do. She simply said I'll use a special brush and comb to fix her ears and they asked are you taking her somewhere else. My wife said yes we were taking her somewhere else. At that point they said they could do that but it would cost more and we have to pay up front. No thank you at this point. They should have inspected more closely, wanted to put in the effort to keep my dog sexy and offered that to begin with. And by the way, we were willing to pay extra for the help. We get it. But to simply say we have to shave them, no. My wife came home and spent about 30 minutes and got all mats out and she is now ready to get a wash. All I want out of a groomer is one that is happy to see us, one we can trust to make our pups look great and they try to make the dogs feel comfortable and pampered. That was not the vibe today and we will have to look for a new groomer down the road. Maybe it was due to it being late on a Friday but if that's the case they need to do a better job at booking the appointments.